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Cafeteria Manager, Shady Grove ES
Burnet CISD
Burnet, TX
Responsible for on-site leadership of campus food services operations. Ensure that appropriate quantities of food are prepared and served and safe food handling standards are met; meet time…
Added 1 min ago
Project Control Associate
Abt Global
Rockville, MD · Atlanta, GA · Cambridge, MA
…ongoing project maintenance under established standards and manager oversight. Supports accurate, timely configuration of project information and provides responsive service to Contracts,…
Added 2 mins ago
Staff System Engineering Program Manager
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San Francisco, CA
We’re looking for a Hardware Program Manager to join Oura’s Hardware PMO. In this role, you will lead a major technical hardware effort from early prototype through PVT, bringing clarity,…
Added 2 mins ago
Stockroom Operations Lead, HOKA
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Central Valley, NY
Our Stockroom Operations Leads are critical to the success of our stores. As a Stock Lead, you’re the primary business owner of the stockroom, which means that you oversee the processing,…
Added 2 mins ago
Seasonal Sales Lead, HOKA
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Our Sales Leads are integral to the success of the HOKA Brand. As a Sales Lead, you serve as the Manager on Duty during your shift and are responsible for driving business KPIs during your…
Added 2 mins ago
Seasonal Sales Lead with keys, HOKA
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Costa Mesa, CA
Our Sales Leads are integral to the success of the HOKA Brand. As a Sales Lead, you serve as the Manager on Duty during your shift and are responsible for driving business KPIs during your…
Added 2 mins ago
TC
Restaurant Manager
The Cheesecake Factory
Charlotte, NC
- $60,000 to $70,000 USD / year
Lead daily restaurant operations in a high sales, full service environment
Added 2 mins ago
WF
E-Commerce Associate Team Leader (In-Store Shopper Assistant Department Manager)
Whole Foods Market
Lakewood, CO
- $21.55 to $35 USD / hour
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WF
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Whole Foods Market
Houston, TX
- $20.05 to $35 USD / hour
…orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance…
Added 2 mins ago
LensCrafters | Assistant Manager | Denver (Cherry Creek)
EssilorLuxottica Group
Denver, CO
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 2 mins ago
HK
Customer Experience & Automation Manager
HEALTHY KIDS PROGRAMS
Poughkeepsie, NY
- $24 to $26 USD / hour
Employer-Paid Childcare for children enrolled in our program on the days you work with us
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Food Service - Restaurant Supervisor
SSA Group
Washington, DC
Reporting Relationship: Restaurant Manager, Food Operations Manager, or General Manager.
Added 3 mins ago
Senior Program Manager, Sustainability and Decarbonization - [Hybrid/Atlanta]
IHG
Atlanta, GA · GA
…decarbonization goal. Using a background in building science and strong program management skills, this role be a visible leader in identifying and executing existing and new strategies…
Added 3 mins ago
Senior Manager, Inventory Management & Purchasing
Teva Pharmaceutical
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…levels and risk management. This role works across Trade and Operations to convert supplier strategies and customer priorities into disciplined purchasing and inventory decisions. The…
Added 3 mins ago
WS
(USA) Area Manager - Maintenance (Grocery)
Wal-Mart Stores East, LP
TX
- $80,000 to $120,000 USD / year
Manages maintenance department daily operations by monitoring and ensuring department performance related to maintaining warehouse equipment eg material handling equipment pneumatic systems…
Added 3 mins ago
WS
(USA) Store Manager - Supercenter
Wal-Mart Stores East, LP
MS
- $110,000 to $170,000 USD / year
…ofcustomer service within the facility serving as a visible operations champion in the Academy program for example welcoming and introductions tonew trainee group speaking on relevant…
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Area Manager - Systems (Grocery)
Wal-Mart Stores East, LP
United States
- $65,500 to $98,000 USD / year
Manages Systems Operations Demonstrates and communicates solid working knowledge of systems procedures to help associates conduct high quality systems operations Ensures associates adhere…
Added 3 mins ago
WS
(USA) Licensed/Registered Vision Center Manager - Single
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NC
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…repairs or replacements to maintain uninterrupted clinical…
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Content Marketing Manager
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Menlo Park, CA
- $50 to $70 USD / hour
…compelling, high-impact content.We are seeking a Content Marketing Manager who can lead the strategy, development, and execution of global content initiatives. This role operates at the…
Added 4 mins ago
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Field Network Installation Technician
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- $24 USD / hour
…communicating project progress and any issues to the Network Manager. The role also requires adherence to company policies, safe handling of equipment, frequent travel, and staying current…
Added 4 mins ago
Store Manager in Training
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Las Vegas, NV
GNC's Store Manager in Training (SMIT) position is a development focused role that is crafted to prepare an individual to manage their own store. Under the leadership of a Store Manager or…
Added 4 mins ago
Production Manager
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The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These…
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CDL Driver
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Fargo TAM, ND
Reports to head Dispatcher and/or Operations Manager and/or Branch/Area Manager
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(2) Custodian - Facilities Planning, Maintenance, and Transportation - Central Services/Columbia College
Yosemite Community College District
Modesto, CA
Operations, services and activities of a custodial program.
Added 4 mins ago
SU
Senior Project Accountant
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…position supports the Project team and responsible Account Manager. This position reports to and receives direction from the Director of Project Accounting and where applicable a Senior…

Metrie

Sales Support (Inside Sales) Manager

Acworth, GA, GA, United States

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Job details

Experience: 3 to 5 years of progressive experience in sales, customer service, or sales support, including leadership or supervisory experience required.
Posting language: English
Posted: Nov 6, 2026

Original job description

Who We Are Metrie is North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. For 100 years, we've transformed houses into homes with outstanding products featured on HGTV and in top magazines such as Style At Home and House & House. As a family-owned business since 1926, we pride ourselves on excellence, customer experience, and nurturing a strong community. Join us for the next 100!

What You’ll Do As our Sales Support Manager, you will lead the regional Sales Support (Inside Sales) team, ensuring excellence in customer service, order processing, and sales support operations. You will be responsible for overseeing day-to-day team performance, resolving escalated customer issues, maintaining process compliance, and driving continuous improvement initiatives that enhance operational efficiency and customer satisfaction. Working closely with Sales, Operations, and Finance teams, you will play a critical role in strengthening the order-to-delivery process while ensuring customers receive responsive, accurate, and high-quality service. You'll leverage technology, business insights, and performance metrics to support regional growth and operational success.

Location: Based in Acworth, GA. In-branch presence required 5 days a week. Core hours are 8:00am-5:00pm.

Reporting Relationship: You will report to the Sales Operations Manager for the region.

At a High Level, You Will:

Lead the regional Sales Support team with accountability for service delivery, order processing, customer support, and day-to-day operational performance.
Manage call desk and order management technologies, including CRM platform, phone systems, and workflow tools to optimize team efficiency and process compliance.
Drive measurable improvements in customer service outcomes, including order accuracy, turnaround times, and first-contact resolution.
Resolve escalated customer issues while maintaining service standards and supporting a positive team environment.
Establish team routines and reinforce process discipline to ensure seamless collaboration between Customer Account Reps, Order Administrators, and the Outside Sales teams.
Collaborate cross-functionally with Sales, Operations, and Finance to identify root causes of service challenges and strengthen the order-to-delivery process.
Analyze performance trends and leverage data and technology to drive operational efficiency and continuous improvement.
Support team development through coaching, feedback, performance management, and ongoing learning opportunities.

Who You Are

We'd love to hear from you if you have:

A degree in Business, Sales, Marketing, or a related field, or an equivalent combination of education and experience.
3 to 5 years of progressive experience in sales, customer service, or sales support, including leadership or supervisory experience required.
Proven experience leading high-performing teams focused on service excellence, operational accuracy, and customer satisfaction.
Strong coaching, communication, and performance management skills.
Exceptional organizational, prioritization, and workflow management capabilities in fast-paced environments.
Customer-first mindset with strong problem-solving and relationship-building skills.
Experience collaborating across multiple departments to drive results and improve processes.
Proven ability to lead teams through change with clarity, empathy, and accountability
Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Teams) and experience working with SAP ERP or similar enterprise systems.
Passion for continuous improvement, learning, and driving positive change.
Commitment to living Metrie's values and alignment with our cultural pillars of ownership, learning and OneTeam.

It would be an added bonus if you have:

Experience within the molding, millwork, door, building materials, manufacturing, or distribution industries.
Experience using CRM platforms such as Salesforce, HubSpot, or similar sales support technologies.
Knowledge of industry trends and competitive market dynamics.

What You’ll enjoy

Working for a well-established leader in the millwork industry.
Competitive base pay and annual profit-sharing program.
Comprehensive benefits package including health, dental, and vision coverage that starts first of the month following hire date.
Retirement savings plan with company match.
Opportunities for professional growth and leadership development.
A collaborative and inclusive culture where your contributions matter.

How to Apply? Come work with us! Send us your resume by clicking "Apply Now". We look forward to reviewing your application!

Working in-branch, together, is the default workplace environment for Metrie to be an exceptional place to work. Being together in-person enables deeper communication, spontaneous problem-solving, direct mentoring, and continuous learning. All Metrie employees work in-branch 5 days a week. Some salaried roles offer 1 day a week of workplace flexibility with approval by their manager.

Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our People team at hr@metrie.com.

Metrie conducts pre-employment screening including but not limited to background checks and drug testing for all final candidates. All applications will be independently reviewed. We are an E-Verify employer.

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