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Engineering Manager
City of Las Cruces
Las Cruces, NM
- $93,935.71 to $136,743.36 USD / year
Manages the overall operations and staff in the Project Development Section of the City's Public Works Department.
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Feed Mill Operator Warehouse Delivery
INSIGHT FS
BRANDON, WI
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IF
Propane Delivery Conserv FS
INSIGHT FS
KANSASVILLE, WI
- $30 USD / hour
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GH
Occupational Therapist (OT)
Genesis Healthcare
Wyocena, WI
- $40 to $44 USD / hour
…more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development…
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Business Banking Relationship Manager
BMO Financial Group
Elm Grove, WI
Supports the development and promotion of a business/group program.
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MAAPET Medical Assistant Intern
Ascension Health
Brown Deer, WI
Performs functions within scope of authority as defined by the manager.
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KD
Account Sales Manager
Keurig Dr Pepper
Prairie du Chien, WI
- $40,500 to $63,000 USD / year
Account Sales Manager for Prairie DuChein, Boscobel and the surrounding area
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Technical Delivery Manager - Digital Engineering
CVS Health
Remote, United States
…helping people live healthier lives. As a Technical Delivery Manager, you will use your management skills to lead large Digital initiatives across our Enterprise. This Manager should have…
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Registered Nurse Case Management Services
Ascension Health
Mequon, WI
Case Manager credentialed from the Commission for Case Manager Certification (CCMC).
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Branch Manager 3 - Downtown Clarksville Office
U.S. Bank National Association
Clarksville, TN
…employees. This includes providing real-time feedback, fostering development, and ensuring employees are equipped to deliver exceptional customer…
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Business Banking Relationship Manager
BMO Financial Group
Burlington, WI · Lake Geneva, WI
Supports the development and promotion of a business/group program.
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MAAPET Medical Assistant Intern
Ascension Health
Brown Deer, WI
Performs functions within scope of authority as defined by the manager.
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Business Banking Relationship Manager
BMO Financial Group
Whitefish Bay, WI
Supports the development and promotion of a business/group program.
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Safety Specialist
Conagra Brands
Darien, WI
Reporting to the Environment, Health and Safety Manager, you will assist with managing plant environment, health and safety programs to help minimize environmental impact and promote a…
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MAAPET Medical Assistant Intern
Ascension Health
Brown Deer, WI
Performs functions within scope of authority as defined by the manager.
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MAAPET Medical Assistant Intern
Ascension Health
Brown Deer, WI
Performs functions within scope of authority as defined by the manager.
Added just now
MAAPET Medical Assistant Intern
Ascension Health
Brown Deer, WI
Performs functions within scope of authority as defined by the manager.
Added 1 min ago
Business Banking Relationship Manager
BMO Financial Group
New Berlin, WI
Supports the development and promotion of a business/group program.
Added 1 min ago
Business Banking Relationship Manager
BMO Financial Group
West Bend, WI
Supports the development and promotion of a business/group program.
Added 1 min ago
Manager Content Strategy
FRESENIUS-KABI USA LLC
PLEASANT PRAIRIE, WI
Added 1 min ago
Transportation Coordinator
Arvato Bertelsmann
Pleasant Prairie, WI
Communicate any work related issues to the Supervisor, Manager or appropriate authority
Added 1 min ago
Sr. Product Engineer
Atkore
Harvey, IL · Merrillville, IN
…based out of Harvey, IL or Hobart, IN. Reporting to the Senior Manager – Product Engineering (Conduit & Fittings), This role provides technical ownership for assigned product families,…
Added 1 min ago
Industrial Sales Account Manager Trainee
STS OPERATING INC
EAU CLAIRE, WI
Added 1 min ago
WV
Veterinary Hospital Manager
Western Veterinary Partners
Jenks, OK
- $55,000 to $60,000 USD / year
Jenks Veterinary Hospital is seeking a Veterinary Hospital Manager who brings together operational excellence, a talent for mentorship, and a commitment to team culture. The ideal candidate…
Added 1 min ago
EC
Offer Manager - Brightlayer Energy
Eaton Corporation
Menomonee Falls, WI
- $146,000 to $215,000 USD / year
Eaton’s ES AMER Sector Integration division is currently seeking a Offer Manager - Brightlayer Energy.

Metrie

Sales Support (Inside Sales) Manager

Acworth, GA, GA, United States

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Job details

Experience: 3 to 5 years of progressive experience in sales, customer service, or sales support, including leadership or supervisory experience required.
Posting language: English
Posted: Nov 6, 2026

Original job description

Who We Are Metrie is North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. For 100 years, we've transformed houses into homes with outstanding products featured on HGTV and in top magazines such as Style At Home and House & House. As a family-owned business since 1926, we pride ourselves on excellence, customer experience, and nurturing a strong community. Join us for the next 100!

What You’ll Do As our Sales Support Manager, you will lead the regional Sales Support (Inside Sales) team, ensuring excellence in customer service, order processing, and sales support operations. You will be responsible for overseeing day-to-day team performance, resolving escalated customer issues, maintaining process compliance, and driving continuous improvement initiatives that enhance operational efficiency and customer satisfaction. Working closely with Sales, Operations, and Finance teams, you will play a critical role in strengthening the order-to-delivery process while ensuring customers receive responsive, accurate, and high-quality service. You'll leverage technology, business insights, and performance metrics to support regional growth and operational success.

Location: Based in Acworth, GA. In-branch presence required 5 days a week. Core hours are 8:00am-5:00pm.

Reporting Relationship: You will report to the Sales Operations Manager for the region.

At a High Level, You Will:

Lead the regional Sales Support team with accountability for service delivery, order processing, customer support, and day-to-day operational performance.
Manage call desk and order management technologies, including CRM platform, phone systems, and workflow tools to optimize team efficiency and process compliance.
Drive measurable improvements in customer service outcomes, including order accuracy, turnaround times, and first-contact resolution.
Resolve escalated customer issues while maintaining service standards and supporting a positive team environment.
Establish team routines and reinforce process discipline to ensure seamless collaboration between Customer Account Reps, Order Administrators, and the Outside Sales teams.
Collaborate cross-functionally with Sales, Operations, and Finance to identify root causes of service challenges and strengthen the order-to-delivery process.
Analyze performance trends and leverage data and technology to drive operational efficiency and continuous improvement.
Support team development through coaching, feedback, performance management, and ongoing learning opportunities.

Who You Are

We'd love to hear from you if you have:

A degree in Business, Sales, Marketing, or a related field, or an equivalent combination of education and experience.
3 to 5 years of progressive experience in sales, customer service, or sales support, including leadership or supervisory experience required.
Proven experience leading high-performing teams focused on service excellence, operational accuracy, and customer satisfaction.
Strong coaching, communication, and performance management skills.
Exceptional organizational, prioritization, and workflow management capabilities in fast-paced environments.
Customer-first mindset with strong problem-solving and relationship-building skills.
Experience collaborating across multiple departments to drive results and improve processes.
Proven ability to lead teams through change with clarity, empathy, and accountability
Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Teams) and experience working with SAP ERP or similar enterprise systems.
Passion for continuous improvement, learning, and driving positive change.
Commitment to living Metrie's values and alignment with our cultural pillars of ownership, learning and OneTeam.

It would be an added bonus if you have:

Experience within the molding, millwork, door, building materials, manufacturing, or distribution industries.
Experience using CRM platforms such as Salesforce, HubSpot, or similar sales support technologies.
Knowledge of industry trends and competitive market dynamics.

What You’ll enjoy

Working for a well-established leader in the millwork industry.
Competitive base pay and annual profit-sharing program.
Comprehensive benefits package including health, dental, and vision coverage that starts first of the month following hire date.
Retirement savings plan with company match.
Opportunities for professional growth and leadership development.
A collaborative and inclusive culture where your contributions matter.

How to Apply? Come work with us! Send us your resume by clicking "Apply Now". We look forward to reviewing your application!

Working in-branch, together, is the default workplace environment for Metrie to be an exceptional place to work. Being together in-person enables deeper communication, spontaneous problem-solving, direct mentoring, and continuous learning. All Metrie employees work in-branch 5 days a week. Some salaried roles offer 1 day a week of workplace flexibility with approval by their manager.

Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our People team at hr@metrie.com.

Metrie conducts pre-employment screening including but not limited to background checks and drug testing for all final candidates. All applications will be independently reviewed. We are an E-Verify employer.

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