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Added just now
Senior ALC Developer
Maximus
Lincoln, NE
…public service, we help the IRS enhance efficiency, improve customer experiences, and strengthen mission…
Added just now
M
Senior ALC Developer PART TIME
Maximus
Lincoln, NE
- Part-time
The Sr. ALC Programmer will provide program analysis, design and development support, maintain source code and modify and/or upgrade code, and conduct testing and debugging, as necessary.
Added just now
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Lincoln, NE
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added just now
Manager, Field Sales
Wolters Kluwer
Lincoln, NE
…unprecedented access to world-class content; CCH® Account Research Manager® , which provides tax and accounting professionals with all essential guidance they need to stay in compliance…
Added just now
Manager, Enterprise Communications & Channels
Amentum
Lincoln, NE
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added just now
Senior ALC Developer
Maximus
Lincoln, NE
…public service, we help the IRS enhance efficiency, improve customer experiences, and strengthen mission…
Added 19 mins ago
Wine & Spirits Cashier
Festival Foods
Somers, WI
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership…
Added 27 mins ago
Alternate Program Manager, AFCAP VI
KVG
Remote, United States
KVG LLC is an international mission support company headquartered in Gettysburg, Pennsylvania, with Program Management Offices worldwide. We deliver base operating and life support,…
Added 27 mins ago
Program Manager, AFCAP VI
KVG
Remote, United States
KVG is bidding as a prime contractor on the U.S. Air Force Contract Augmentation Program VI (AFCAP VI), a multiple-award IDIQ run by the Air Force Civil Engineer Center (AFCEC) at Tyndall…
Added 34 mins ago
IS
Scrum Master
INSPYR Solutions
Charlotte, NC
- $47.69 to $54.51 USD / hour
We are seeking an experienced Scrum Master (Team Coach) to support the S/4HANA implementation program. The S4HANA program aims to deliver a simpler finance system through the streamlining…
Added 36 mins ago
CENTER DIRECTOR
City of New York
New York City, NY
…with HIV have improved dramatically over the years. The HASA program has changed to meet the evolving needs of its clients. Over the course of the past ten years the priorities for HASA and…
Added 36 mins ago
Director of Travel Services
City of New York
New York City, NY
…fiscal accountability, policy implementation, and traveler support…
Added 37 mins ago
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Restoration Operations Manager
GPAC
Portland, OR
- $75,000 to $100,000 USD / year
A well-established property restoration company in Portland, Oregon is hiring a Restoration Operations Manager to run day-to-day production across water mitigation, fire and smoke, mold,…
Added 37 mins ago
G
Restoration Operations Manager
GPAC
Eugene, OR
- $75,000 to $100,000 USD / year
A well-established property restoration company in Eugene, Oregon is hiring a Restoration Operations Manager to run day-to-day production across water mitigation, fire and smoke, mold, and…
Added 38 mins ago
G
Restoration Operations Manager
GPAC
Salem, OR
- $75,000 to $100,000 USD / year
A well-established property restoration company in Salem, Oregon is hiring a Restoration Operations Manager to run day-to-day production across water mitigation, fire and smoke, mold, and…
Added 38 mins ago
G
Restoration Operations Manager
GPAC
Medford, OR
- $75,000 to $100,000 USD / year
A well-established property restoration company in Medford, Oregon is hiring a Restoration Operations Manager to run day-to-day production across water mitigation, fire and smoke, mold, and…
Added 38 mins ago
G
Restoration Operations Manager
GPAC
Hillsboro, OR
- $75,000 to $100,000 USD / year
A well-established property restoration company in Hillsboro, Oregon is hiring a Restoration Operations Manager to run day-to-day production across water mitigation, fire and smoke, mold,…
Added 38 mins ago
G
Restoration Operations Manager
GPAC
Gresham, OR
- $75,000 to $100,000 USD / year
A well-established property restoration company in Gresham, Oregon is hiring a Restoration Operations Manager to run day-to-day production across water mitigation, fire and smoke, mold, and…
Added 38 mins ago
G
Restoration Operations Manager
GPAC
Grants Pass, OR
- $75,000 to $100,000 USD / year
A well-established property restoration company in Grants Pass, Oregon is hiring a Restoration Operations Manager to run day-to-day production across water mitigation, fire and smoke, mold,…
Added 40 mins ago
TM
Store Lead
The Men's Wearhouse, LLC
Fargo, ND · Fargo
- $15.99 to $20.79 USD / hour
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling…
Added 43 mins ago
U-
Part Time, Entry Level Phlebotomist
USA - 3387 BioLife Plasma Services, LP
Thornton, CO
- Part-time
…will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener…
Added 43 mins ago
Plasma Center Registered Nurse (RN)
USA - 3387 BioLife Plasma Services, LP
Tukwila, WA
…will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support…
Added 51 mins ago
Registered Nurse– Northern Massachusetts (2)
Vitra Health
Remote, United States
…individuals with complex care needs - supported by a Nurse, and Case Manager, Vitra ensures clients receive compassionate, personalized, and dignified…
Added 51 mins ago
Registered Nurse Southeastern Massachusetts (5)
Vitra Health
Remote, United States
…individuals with complex care needs - supported by a Nurse, and Case Manager, Vitra ensures clients receive compassionate, personalized, and dignified…
Added 51 mins ago
MCU Offshore Project Manager
GE Vernova
Unspecified, MA
…exchanges on offshore wind turbines. As the Offshore MCU Project Manager, you'll take on a strategic leadership role overseeing the full lifecycle of heavy corrective maintenance projects -…

Metrie

Sales Support (Inside Sales) Manager

Acworth, GA, GA, United States

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Job details

Experience: 3 to 5 years of progressive experience in sales, customer service, or sales support, including leadership or supervisory experience required.
Posting language: English
Posted: Nov 6, 2026

Original job description

Who We Are Metrie is North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. For 100 years, we've transformed houses into homes with outstanding products featured on HGTV and in top magazines such as Style At Home and House & House. As a family-owned business since 1926, we pride ourselves on excellence, customer experience, and nurturing a strong community. Join us for the next 100!

What You’ll Do As our Sales Support Manager, you will lead the regional Sales Support (Inside Sales) team, ensuring excellence in customer service, order processing, and sales support operations. You will be responsible for overseeing day-to-day team performance, resolving escalated customer issues, maintaining process compliance, and driving continuous improvement initiatives that enhance operational efficiency and customer satisfaction. Working closely with Sales, Operations, and Finance teams, you will play a critical role in strengthening the order-to-delivery process while ensuring customers receive responsive, accurate, and high-quality service. You'll leverage technology, business insights, and performance metrics to support regional growth and operational success.

Location: Based in Acworth, GA. In-branch presence required 5 days a week. Core hours are 8:00am-5:00pm.

Reporting Relationship: You will report to the Sales Operations Manager for the region.

At a High Level, You Will:

Lead the regional Sales Support team with accountability for service delivery, order processing, customer support, and day-to-day operational performance.
Manage call desk and order management technologies, including CRM platform, phone systems, and workflow tools to optimize team efficiency and process compliance.
Drive measurable improvements in customer service outcomes, including order accuracy, turnaround times, and first-contact resolution.
Resolve escalated customer issues while maintaining service standards and supporting a positive team environment.
Establish team routines and reinforce process discipline to ensure seamless collaboration between Customer Account Reps, Order Administrators, and the Outside Sales teams.
Collaborate cross-functionally with Sales, Operations, and Finance to identify root causes of service challenges and strengthen the order-to-delivery process.
Analyze performance trends and leverage data and technology to drive operational efficiency and continuous improvement.
Support team development through coaching, feedback, performance management, and ongoing learning opportunities.

Who You Are

We'd love to hear from you if you have:

A degree in Business, Sales, Marketing, or a related field, or an equivalent combination of education and experience.
3 to 5 years of progressive experience in sales, customer service, or sales support, including leadership or supervisory experience required.
Proven experience leading high-performing teams focused on service excellence, operational accuracy, and customer satisfaction.
Strong coaching, communication, and performance management skills.
Exceptional organizational, prioritization, and workflow management capabilities in fast-paced environments.
Customer-first mindset with strong problem-solving and relationship-building skills.
Experience collaborating across multiple departments to drive results and improve processes.
Proven ability to lead teams through change with clarity, empathy, and accountability
Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Teams) and experience working with SAP ERP or similar enterprise systems.
Passion for continuous improvement, learning, and driving positive change.
Commitment to living Metrie's values and alignment with our cultural pillars of ownership, learning and OneTeam.

It would be an added bonus if you have:

Experience within the molding, millwork, door, building materials, manufacturing, or distribution industries.
Experience using CRM platforms such as Salesforce, HubSpot, or similar sales support technologies.
Knowledge of industry trends and competitive market dynamics.

What You’ll enjoy

Working for a well-established leader in the millwork industry.
Competitive base pay and annual profit-sharing program.
Comprehensive benefits package including health, dental, and vision coverage that starts first of the month following hire date.
Retirement savings plan with company match.
Opportunities for professional growth and leadership development.
A collaborative and inclusive culture where your contributions matter.

How to Apply? Come work with us! Send us your resume by clicking "Apply Now". We look forward to reviewing your application!

Working in-branch, together, is the default workplace environment for Metrie to be an exceptional place to work. Being together in-person enables deeper communication, spontaneous problem-solving, direct mentoring, and continuous learning. All Metrie employees work in-branch 5 days a week. Some salaried roles offer 1 day a week of workplace flexibility with approval by their manager.

Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our People team at hr@metrie.com.

Metrie conducts pre-employment screening including but not limited to background checks and drug testing for all final candidates. All applications will be independently reviewed. We are an E-Verify employer.

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