METCOR/LSI is a federal contractor based in Washington, D.C. and committed to supporting our nation's military families. We recognize the unique challenges of the military lifestyle and value the resilience, adaptability, and diverse skills that Veterans and military spouses bring to our workforce. We are seeking a creative and detail-oriented Instructional Systems Designer to design, develop, and maintain engaging, effective learning and training materials. The ideal candidate will have strong writing and communication skills, the ability to translate complex information into clear, accessible content, and experience developing instructional materials that support diverse learning needs. This role will collaborate with subject matter experts (SME) and project teams to create high-quality content that enhances the learning experience and supports organizational goals.
This position is highly suitable for Veterans and military spouses. Qualified Veterans and military spouses are strongly encouraged to apply.
Responsibilities
- Assists in conducting needs analyses and translating learning objectives into structured content outlines under senior guidance.
- Develops storyboards, learner guides, job aids, and facilitator materials using approved templates and standards.
- Builds basic e-learning modules in Articulate Storyline or Rise 360 from approved storyboards, applying standard interactivity and navigation.
- Uses AI-powered tools (e.g., AI writing assistants, HeyGen or Synthesia for AI avatar video drafts) to produce initial learning content under quality review by senior staff.
- Applies adult learning theory (Bloom's Taxonomy, ADDIE, SAM) to instructional content with supervisor direction.
- Collaborates with SMEs to gather source content and ensures accuracy of learning materials.
- Maintains version control and project documentation in accordance with METCOR/LSI quality standards.
- Ensures all content meets Section 508 accessibility requirements.
- Participates in peer review processes and incorporates feedback effectively.
- Supports evaluation efforts by assisting with Level 1 and Level 2 assessment development.
Minimum Qualifications
- Bachelor's degree in Instructional Design, Education, Communication, or a closely related field.
- 1–2 years of experience in instructional design, training development, or a related discipline.
- Foundational knowledge of ADDIE, SAM, or equivalent instructional design frameworks.
- Exposure to e-learning authoring tools
- Demonstrated ability to use AI writing or content tools responsibly, with attention to accuracy and bias mitigation.
- Strong written communication and organizational skills.
- Ability to obtain and maintain a government security clearance if required by contract.
Preferred Qualifications
- Exposure to Articulate Storyline, Rise 360, or Adobe Captivate preferred.
- Basic familiarity with animation/video tools such as Vyond or Camtasia is a plus.
Competencies & KPIs
Teamwork & Collaboration
- Supports team members by conducting peer reviews of their training materials from the ISD perspective and provides redirecting and reinforcing feedback.
- Communicates effectively with SMEs to ensure the most recent and accurate information is presented to learners.
- Collaborates with developers to understand system design and operability.
Communication & Presentation
- Uses the appropriate communication channel to ensure the project is running smoothly or to mitigate obstacles that arise.
- Communicates using applicable templates, developed content, concrete, and abstract concepts.
- Ensures that critical changes are documented, shared with the project team, and implemented in a timely fashion.
- Implements decisions after thorough discussion with relevant parties.
Leadership
- Recognizes innovation and responds to a rapid, continuous change in environment.
- Designs for future trends.
- Acts as successful change agent.
Climate & Culture Creation
- Utilizes the Growth and Innovation tool to identify solutions for the benefit of LSI's growth and success.
- Assists with turning goals and ideas that are broader to LSI (e.g., leadership workshop, comprehensive onboarding training) into pedagogical solutions.
- Tracks lessons learned and share with other ISDs (likely through the Community of Practice) to limit hurdles arising during another project.
Time Management
- Participates in planning sessions that outline and detail all deliverables, so team members have the same points of reference.
- Communicates standards or best practices to the project team ahead of and during the content creation process to ensure no time is wasted in having to edit or reformat deliverables.
- Identifies risks and proposes solutions to the Project Manager/Lead.
- Starts and ends all meetings, training sessions, and presentations on time.
Ownership
- Applies best practices to training deliverables to produce high-impact materials.
- Understands the benefits to their work of both being innovative and asking questions and does both.
Getting Results
- Is capable of envisioning the content from the view of the audience to create effective instructional items.
Teamwork & Collaboration
- Supports team members by conducting peer reviews of their training materials from the ISD perspective and provides redirecting and reinforcing feedback.
- Communicates effectively with SMEs to ensure the most recent and accurate information is presented to learners.
- Collaborates with developers to understand system design and operability.
Communication & Presentation
- Uses the appropriate communication channel to ensure the project is running smoothly or to mitigate obstacles that arise.
- Communicates using applicable templates, developed content, concrete, and abstract concepts.
- Ensures that critical changes are documented, shared with the project team, and implemented in a timely fashion.
- Implements decisions after thorough discussion with relevant parties.
Leadership
- Recognizes innovation and responds to a rapid, continuous change in environment.
- Designs for future trends.
- Acts as successful change agent.
Climate & Culture Creation
- Utilizes the Growth and Innovation tool to identify solutions for the benefit of LSI's growth and success.
- Assists with turning goals and ideas that are broader to LSI (e.g., leadership workshop, comprehensive onboarding training) into pedagogical solutions.
- Tracks lessons learned and share with other ISDs (likely through the Community of Practice) to limit hurdles arising during another project.
Time Management
- Participates in planning sessions that outline and detail all deliverables, so team members have the same points of reference.
- Communicates standards or best practices to the project team ahead of and during the content creation process to ensure no time is wasted in having to edit or reformat deliverables.
- Identifies risks and proposes solutions to the Project Manager/Lead.
- Starts and ends all meetings, training sessions, and presentations on time.
Ownership
- Applies best practices to training deliverables to produce high-impact materials.
- Understands the benefits to their work of both being innovative and asking questions and does both.
Getting Results
- Is capable of envisioning the content from the view of the audience to create effective instructional items.
- Conducts quality assurance reviews of training deliverables to ensure accuracy, timeliness, and professional standards in all documentation.
Job Knowledge
- Identifies new tools, trends, and issues that will enhance or impede LSI's work to the ID community, their project team, and/or project lead.
- Able to thoughtfully explain the ISD approach/ideas behind a training piece to a colleague or client in an approachable way.
Self-Awareness & Self-Development
- Is relentlessly curious and prioritizes professional development in an ISD or related area (e.g., Tech Writing, Training, Multimedia, eLearning).
- Is committed towards self-improvement by striving to participate in a minimum of 2 professional development opportunities (i.e., conferences, Minerva, continuing education, etc.).
- Explores innovative possibilities by thinking outside the box to customize solutions to fit the client's needs while maintaining project scope.
Customer Relations
- Identifies customer differences to produce or deliver content that aligns with client and learner needs.
- Ensures the client is asked for feedback on deliverables and addresses the feedback, when applicable.
- Receives positive customer feedback in response to work completed.
Managing Change
- Asks analytical questions to clarify training goals, learner characteristics, current training gaps, and final deliverables.
- Expresses new, evolving ideas and ISD trends for future opportunities in implementation.
Physical Demands & Work Environment
Work is performed remotely in a professional home office environment. Regular use of a laptop/computer and standard office technology is required. The position primarily involves sitting/standing and computer-based work for extended periods.
The employee must have the ability to conduct professional meetings from a dedicated, distraction-free workspace.
Compensation
- Starting salary $65,000 annually
About the Company
METCOR/LSI is a certified veteran-owned small business with a focus on developing and delivering learning solutions that exceed customer expectations. We view every customer as a long-term partner and dedicate ourselves to exceptionally high standards of excellence every program, every time. Our culture is characterized by a small company feeling of personal ownership, where our people enjoy knowing they can access company leadership to make things happen, have the influence to make a difference, and understand they make a productive contribution in the lives of our customers.
METCOR/LSI is committed to supporting our nation's military families. As a proud Military Spouse Employment Partnership (MSEP) and SkillBridge partner, we actively seek to recruit, hire, and retain Veterans and military spouses.
We are dedicated to providing a supportive environment that accommodates the unique demands of military life. This position is fully remote, designed to support the geographic mobility and career continuity of military families.
Benefits
LSI offers a competitive salary and benefits package including medical/dental/vision coverage, company sponsored Life & Disability insurance, paid vacation/holidays/sick days, 401k, profit sharing, and pretax commuter benefits.
Company Culture
METCOR/LSI fosters a collaborative culture in which people are encouraged to grow and innovate. Included in this effort are Communities of Practice, monthly Lunch & Learns, and weekly allotted professional development time.
METCOR/LSI is an Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Reasonable Accommodation available upon request via online job application system or by contacting METCOR/LSI Human Resources at (202) 638-2788.
METCOR/LSI maintains a drug-free work environment. All positions require the ability to pass a background investigation conducted by a federal government agency and a drug test. U.S. citizenship is required.
