Jobs in the United States

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Part Sales Manager – Part Time
AutoZone
Noblesville, IN
- Part-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
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Part Sales Manager – Full Time
AutoZone
Talladega, AL
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
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Part Sales Manager – Full Time
AutoZone
Noblesville, IN
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added just now
Assistant Store Manager
AutoZone
Noblesville, IN
As an Assistant Store Manager at AutoZone, you’ll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership,…
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Military and Family Life Counselor - School
Magellan Federal, Inc.
United States
…position. CYB School counselors will also be assigned to youth programs, summer camps, and on demand assignments. The counselors work closely with the installation and military branch…
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Part Sales Manager – Part Time
AutoZone
Loxahatchee Groves, FL
- Part-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added just now
Assistant Store Manager
AutoZone
Charlotte, NC
As an Assistant Store Manager at AutoZone, you’ll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership,…
Added just now
A
Part Sales Manager – Part Time
AutoZone
Frederick, MD
- Part-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added just now
A
Part Sales Manager – Full Time
AutoZone
Ocala, FL
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
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Commercial Specialist
AutoZone
Belleview, FL
Lead the commercial department in the absence of the Commercial Sales Manager.
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Part Sales Manager – Full Time
AutoZone
Memphis, TN
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added just now
Unit Care Coordinator (Licensed Practical Nurse/LPN) Unit Manager
Life Care Center of Hickory Woods
Nashville, TN
Implement and interpret the programs, goals, objectives, policies, and procedures of the department
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Network Security Analyst
11 11 Systems
United States
…their career. This is a full-time position reporting to the Manager, Network…
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Coordinator of Custodial Services
Webster Central School District
Webster, NY
Must hold or meet qualifications for Monroe County Civil Service title of Head Custodian
Added 1 min ago
RH
RN Patient Safety & Magnet Coordinator - Full Time Days
Riverside Hospital, Inc.
Smithfield, VA
- $68,000 to $93,500 USD / year
- Full-time
…implements and supports the safety program. The Patient Safety Manager works closely and collaboratively with the Quality Director to support medical, nursing and clinical leadership by…
Added 1 min ago
Patient Representative I
ZUFALL HEALTH CENTER INC
DOVER, NJ
Keeps manager or supervisor informed of work related issues at all times.
Added 1 min ago
Older Adult Services Representative
City of Boulder
Boulder, CO
…also includes cash and credit card handling, registration of programs using a recreation software platform, and general program and staff…
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Director, Cloud Engineering
Fidelity Technology Group, LLC
United States
Partnering closely with the Product Manager and VP of Engineering to build a delivery roadmap balancing modernization, automation, regulatory compliance, and operational stability
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Patient Service Specialist III
Tri-Cities Community Health
Kennewick, WA
…well-being of our patients. Under the direct supervision of the Site Manager, the PSS provides exceptional customer service to all patients, customers, clients, coworkers, and staff. With a…
Added 1 min ago
Accounts Receivable Manager, Team Leader
Beacon Solutions Group
Remote, United States
Beacon Solutions Group, a subsidiary of The Bonadio Group, is currently seeking an Accounts Receivable Manager, Team Leader to join our growing team. This individual will provide billing…
Added 1 min ago
Accounts Receivable Manager, Team Leader
Beacon Solutions Group
Remote, United States
Beacon Solutions Group, a subsidiary of The Bonadio Group, is currently seeking an Accounts Receivable Manager, Team Leader to join our growing team. This individual will provide billing…
Added 1 min ago
Accounts Receivable Manager, Team Leader
Beacon Solutions Group
Remote, United States
Beacon Solutions Group, a subsidiary of The Bonadio Group, is currently seeking an Accounts Receivable Manager, Team Leader to join our growing team. This individual will provide billing…
Added 1 min ago
Accounts Receivable Manager, Team Leader
Beacon Solutions Group
Remote, United States
Beacon Solutions Group, a subsidiary of The Bonadio Group, is currently seeking an Accounts Receivable Manager, Team Leader to join our growing team. This individual will provide billing…
Added 1 min ago
Occupational Therapist Home Health
CenterWell
Jacksonville, FL
Assess/screen patient's daily living/work-related skills and develop therapeutic retraining programs with measurable objectives. Administer and interpret diagnostic and prognostic tests of…
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Medical Assistant, Certified - FLOAT TEAM
Bayfront Health
LAND O LAKES, FL
✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.

MetaOption, LLC

Inside Sales Manager

Chicago, IL, United States

Apply on metaoption.applytojob.com About employer

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Job details

Apply by: Feb 10, 2027
Posting language: English
Posted: Nov 12, 2026

Original job description

Inside Sales Manager

Skills: Minimum 5+ years of mortgage industry experience.

Experience level: Mid-senior Experience required: 6 Years Education level: All education level Relocation assistance: NoReporting to the EVP, Inside Sales, the Inside Sales Manager leads the execution of the organization's consumer direct sales strategy, overseeing a team of Loan Officers and driving production growth, sales performance, and operational excellence. This role is accountable for business results, including lead conversion, pipeline management, forecasting, workforce planning, customer experience, and employee development. Through strategic leadership, coaching, and cross-functional partnership, the manager builds a high-performing sales organization that achieves production goals, ensures compliance, and delivers consistent customer experience while supporting the company's growth objectives. Essential Job Functions Sales Strategy, Forecasting & Business Management Prepare and update team-level monthly, quarterly, and annual sales forecasts using pipeline activity and expected production; report progress, variances, and issues to the EVP, Inside Sales. Monitor team performance against established key performance indicators (KPIs) and productivity standards for production, conversion, profitability, customer experience, and employee performance; coach Loan Officers and implement approved action plans to meet assigned origination goals. Maintain team sales reports and provide accurate updates for leadership dashboards covering production, pipeline health, lead follow-up, and operational efficiency; identify issues and recommend corrective actions to the EVP, Inside Sales. Support the EVP, Inside Sales in implementing approved annual business plans, growth strategies, sales initiatives, and departmental objectives; translate assigned priorities into daily team activities and monitor progress. Monitor market conditions, competitive pricing, and borrower feedback; share observations with the EVP, Inside Sales and help the team apply approved product and sales guidance. Lead Management & Conversion Optimization Help manage day-to-day lead distribution and follow-up in accordance with approved lead management strategies, including prioritization, segmentation, and aging guidelines; monitor execution and coach Loan Officers to improve conversion. Review team lead performance and borrower journey metrics to identify missed follow-up, aging leads, and conversion opportunities; implement approved improvements to support marketing and servicing-generated opportunities and the portfolio recapture target of at least 80%. Work with Marketing and Business Intelligence teams to review lead source performance, share team feedback and help implement approved acquisition and recapture strategies; support assigned campaigns through timely lead follow-up and borrower engagement. Call Center & Workforce Management Oversee daily loan sales and operations, ensuring efficiency and effectiveness in all processes. Develop staffing forecasts, capacity models, and workforce management strategies to ensure appropriate sales coverage and achievement of service level objectives. Oversee telephony performance, including speed-to-lead, contact rates, call quality, talk time, appointment conversion, and overall sales effectiveness metrics. Evaluate and enhance call routing, queue management, and borrower engagement strategies to improve customer experience and maximize conversion opportunities. Talent Acquisition & Team Development Lead a high-performing team of Inside Sales Loan Officers, managing performance and providing coaching, mentoring, and professional development. Partner with Human Resources and Talent Acquisition to recruit, interview, hire, and onboard high-performing sales professionals. Establish performance improvement plans, succession plans, and career development programs to support employee growth and organizational stability. Design and implement new hire and ongoing training programs that enhance sales techniques, mortgage product expertise, and consistency in sales practices; lead or participate in related team projects and professional development initiatives. Foster a culture of accountability, continuous improvement, recognition, and employee engagement. Cross-Functional Leadership Partner with Operations, Underwriting, Closing, Compliance, Marketing, Product, and Technology teams to improve loan cycle times, pull-through rates, and overall borrower experience. Monitor and optimize sales pipeline performance, identify bottlenecks and process improvement opportunities, and lead cross-functional initiatives that increase operational efficiency, scalability, conversion rates, and customer satisfaction. Compensation & Performance Management Partner with executive leadership to develop, administer, and evaluate sales compensation plans, incentive programs, contests, and recognition initiatives designed to drive performance and business results. Monitor productivity and profitability metrics to ensure alignment between compensation programs and organizational objectives. Customer Experience & Quality Assurance Establish and monitor customer satisfaction and borrower experience metrics, implementing strategies to improve customer engagement, retention, and loyalty. Oversee quality assurance programs, sales call evaluations, and coaching initiatives to ensure adherence to company standards and regulatory requirements. Compliance & Organizational Responsibilities Ensure compliance with mortgage lending policies, state and federal regulations, including RESPA, HMDA reporting, and IRS Mortgage Interest Statements. Develop domain knowledge of VDM’s business to include an understanding of organizational goals and objectives. Maintain broad influence through ongoing development of relationships across the organization. Ensure compliance with VDM’s policies, processes, and practices, including successful completion of all department and company-required training. Maintain a current working knowledge of federal, state, and local regulations. Ensure audit and control processes are current and followed in compliance with VDM’s policies, department objectives, and federal and state requirements. Role model ethical standards, professionalism, and code of conduct. Ensure demonstrated behaviors align with VDM's Values and Operating Principles. Perform other duties and responsibilities as assigned. Key Characteristics

Strong verbal and written communication skills
Strong interpersonal skills with the ability to develop and maintain effective relationships
Collaborative and consultative work style; high team-orientation
Effective management skills to include talent selection, training, coaching, and performance management
Demonstrated ability to foster an environment of positive employee engagement and trust
Strong results orientation
Open to change; agile; high learning agility
Strong analytical skills coupled with sound judgement; ability to analyze and interpret data to identify opportunities and propose solutions
Strong problem-solving abilities
Demonstrated ability to recognize and support the organization’s culture, values and priorities
Strong attention to detail; strong quality and compliance orientation
Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management
Self-directed; ability to proactively ask questions and surface issues/ concerns
Professional maturity, integrity, ability to maintain confidential data and information
Strong business acumen; strong fiscal and technical aptitude

Job Specifications

Bachelor’s Degree in Business, Finance, or related field (or equivalent combination of years of experience with High School Diploma/ GED)
5+ years’ experience in mortgage sales and operations
Active NMLS License is preferred.
3+ years’ experience managing people and leading teams highly preferred
Proven ability to manage inside sales teams and drive loan production
Strong knowledge of mortgage products, underwriting guidelines, and regulatory requirements
Proficiency in loan origination systems, CRM platforms, and sales technology tools
Strong project management skills
Strong skills and experience in MS Word, Excel, and PowerPoint

Competencies

Ethical Conduct
Time Management
Organizational Skills
Financial Management

Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment.

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Jobs in the United States