Program Manager. International Payments Testing

Summary:

Meta is seeking a Program Manager to join the International Testing Programs (ITP) team within Global Product Quality. In this role, you will own Meta's payments testing programs and contribute to the broader ITP mission of ensuring our products work as intended in every market we serve. You will work on payments testing across Meta's international markets - coordinating in-country validation of payment experiences with real local payment methods, managing the payment instruments Meta teams test with, defining coverage and quality metrics, and applying automation to scale how testing gets delivered.Payments are how people and businesses transact across Meta's family of apps, and simulated test environments only go so far - confirming that payments work takes validation in-market, with the methods people actually use. You will shape how payment experiences are tested across Facebook, Instagram, WhatsApp, Threads, and generative AI products, turning results into recommendations that product and engineering teams act on.Beyond payments, you will contribute to the broader International Testing Programs mission of ensuring Meta's products work as intended in every market we serve. That means supporting test coverage, execution, and program operations across the wider portfolio, and helping the team scale through automation - bringing what you learn from payments testing to how international testing gets delivered overall, and vice versa.

Required Skills:

Program Manager. International Payments Testing Responsibilities:

• Own active payments testing programs - manage day-to-day delivery of end-to-end payment tests executed in-country using real local payment methods, including market and payment method prioritization, test scoping, execution cadence, results triage, and follow-through with product and engineering owners
• Own passive payment credentials programs - manage sourcing, provisioning, and lifecycle of real payment instruments (cards, bank accounts, SIMs, merchant accounts) for Meta teams to test payment flows, working with privacy, legal, compliance, finance, and enterprise infrastructure on handling requirements
• Contribute as an active member of ITP beyond payments - support test coverage, execution, and program operations across the wider portfolio
• Help the team scale through automation and AI tooling that reduces manual execution, triage, and reporting work so coverage grows without headcount growing with it
• Partner with payments product and engineering teams, QA leaders across product areas, external testing partners, analytics teams, localization program managers, and Meta's privacy, legal, compliance, and finance teams
• Design testing methodologies and run in-market validation across multiple geographies simultaneously
• Define coverage and quality metrics for payments testing programs and track results to drive product decisions
• Apply AI and automation as tools to deliver testing faster and at greater scale

Minimum Qualifications:

Minimum Qualifications:

• 8+ years of experience in program management, technical program management, or quality program management
• Experience managing vendor relationships and external testing partners at scale
• Experience with ambiguity and building programs where processes are not yet fully defined
• Experience working cross-functionally with product, engineering, legal, compliance, and finance teams
• Experience with data-driven decision making and defining program metrics
• Experience communicating program status and tradeoffs to both technical and non-technical stakeholders

Preferred Qualifications:

Preferred Qualifications:

• Experience with payments, fintech, or financial services products
• Experience with in-market testing or international quality validation
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience with international product launches or localization programs
• Experience with test automation, AI-powered testing tools, or quality engineering practices
• Experience scaling programs through automation rather than headcount growth
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)

Public Compensation:

$160,000/year to $223,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.