Technician, Human Resources

Job Title: Technician, Human Resources Pay Program: Support Staff, Non-Exempt Pay Range: Range 13 ($24.49 - $27.28) Work Year: Year-Round (260 days / 8 hours per day) Reports to: Supervisor, Talent Acquisition Summary Operating under the direction of the Supervisor, Talent Acquisition, this position provides technical and customer service support for district Human Resources operations. The Human Resources Technician serves as a primary point of contact for employees, applicants, and the public and supports recruitment, onboarding, employment compliance, records management, and general HR office operations. A significant component of this role includes direct support for new hires completing employment requirements, fingerprinting and background check processes, and front-office reception for the administration building. The Human Resources Technician also provides administrative support for staff recruiting and hiring activities. This position works in a high-volume, customer service-oriented environment requiring strong organization, discretion, attention to detail, and professional judgment.

Essential Responsibilities - To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency of responsibility, percent of time and work year may vary based on operational needs and assigned areas of responsibility. Job Responsibility Description Customer Service, Reception, and Front Office Support

• Provide front-counter and telephone support, including coverage of the District's main switchboard.
• Serve as a primary contact for HR-related inquiries, providing guidance on employment processes and District procedures and route complex or specialized questions to appropriate HR staff or District departments.
• Greet visitors to the District administration building, respond to routine inquiries, and direct individuals to appropriate departments or staff.
• Maintain professionalism, discretion, and confidentiality when managing sensitive, confidential, or high-stress interactions.
• Cross-train and provide back-up coverage for other HR Technicians and front-office functions.

New Hire, Fingerprinting, and Employment Compliance Support

• Coordinate the new hire onboarding process, including scheduling, communications, documentation, and follow-up to ensure timely completion of employment requirements.
• Schedule and support new hire onboarding appointments and provide in-person assistance to individuals completing required employment documentation.
• Assist new hires with employment documentation, verify materials for accuracy and completeness, and complete Form I-9 requirements.
• Schedule and provide fingerprinting services for employees, volunteers, contractors, and other District-affiliated individuals, and members of the public as authorized.
• Submit fingerprints, process applicable background checks, monitor clearance status, and communicate results in accordance with established procedures.
• Maintain fingerprint and criminal history records in compliance with applicable requirements, including processing subsequent arrest notifications.
• Issue employee identification badges in accordance with District security procedures.

Staff Recruiting and Hiring Support

• Support District recruitment and hiring activities in coordination with the Talent Acquisition Supervisor.
• Post and maintain vacancies, coordinate interviews and candidate communications, and assist with hiring logistics.
• Initiate, obtain, and follow up on references, employment verifications, and other pre-employment documentation as assigned.
• Assist with recruitment initiatives, hiring events, job fairs, and employment marketing activities.
• Maintain accurate recruitment records, communicate hiring updates, and provide backup support for routine hiring processes.

HR Operations Support

• Process written and verbal employment verifications in accordance with District procedures.
• Process non-employee email and internet access requests in accordance with district policy and established approval procedures.
• Maintain, audit, archive, and purge personnel records in compliance with retention requirements.
• Respond to records requests and coordinate documentation with appropriate District staff.
• Provide notary services and general administrative support, including required notices, unemployment claims, FMLA documentation, and other assigned HR processes.

Mailroom and Operational Support

• Coordinate District mail processing, interoffice deliveries, and internal and external mail services.
• Operate postage and tracking systems and coordinate mass mailings as assigned.

Other Duties

• Additional tasks, duties, and responsibilities may be assigned as needed/requested.

Education and Experience Acceptable demonstration of acceptable education and/or experience will be at the sole discretion of the District.

• High school diploma or equivalent required
• Minimum two years' experience in an office management or an administrative assistant position required
• Experience working in a public education or public-sector environment preferred

Licenses, Registrations or Certifications

• Criminal background check required for hire
• Valid Colorado driver's license or valid Colorado identification required
• Notary Public commission required or ability to obtain within 30 days of hire and maintained throughout employment

Knowledge, Skills and Abilities

• Knowledge of general office practices, records management, customer service, and administrative procedures.
• Ability to learn and apply Human Resources policies, procedures, employment requirements, and applicable state and federal regulations.
• Strong customer service and interpersonal skills with the ability to interact professionally and respectfully with employees, applicants, visitors, volunteers, contractors, and members of the public.
• Ability to manage multiple priorities, interruptions, deadlines, and customer needs in a fast-paced work environment.
• Ability to review documentation for accuracy, completeness, and compliance with established requirements and follow up appropriately when additional information is needed.
• Ability to work collaboratively as part of an HR team, cross-train across functions, provide coverage for other team members, and adapt to changing assignments and operational needs.
• Ability to recognize issues requiring additional HR expertise or authority and appropriately escalate questions or concerns.
• Ability to be adaptable and flexible with collaborative critical thinking and problem-solving capabilities.
• Clear and effective written and verbal communication skills.
• Strong customer service skills, with the ability to provide support in a professional and approachable manner.
• Commitment to handling sensitive and confidential information with the highest ethical standards.
• Strong interpersonal skills to collaborate with staff and various stakeholders.
• Ability to lead, communicate, interact and work effectively and cooperatively with people from diverse ethnic and educational backgrounds.
• Ability to follow applicable federal, state, local laws and Board of Education policies, in addition to building and department procedures.
• Ability to recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment and report unsafe conditions to the appropriate administrator.
• Ability to follow applicable federal, state, local laws and Board of Education policies, in addition to building and department procedures.
• Ability to recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment and report unsafe conditions to the appropriate administrator.
• Ability to use HR information systems, applicant tracking systems, electronic records systems, Microsoft Office applications, and other technology necessary to perform assigned responsibilities.
• Ability to learn and operate fingerprinting, identification badge, postage, telephone, and other office systems and equipment.
• Operating knowledge of maintenance, supply ordering, and mail systems required within 30 days of hire.

Salary & Benefits:

View all salary schedules for the current school year at: https://www.d51schools.org/departments111/human-resources/salary-schedules Information regarding D51 Benefits can be found here: https://www.d51schools.org/departments111/human-resources/employee-benefits