Benefits Coordinator

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to, the following:

• Maintain and be primary contact with all team members and department leadership for FMLA and ADA processes.
• Prepare FMLA/ADA packets to provide within 5 days of team member request(s) once eligibility is verified.
• Review physician forms and verify completion of required information, then provide to Benefits Manager for approval.
• Provide Short term and Long term disability forms as needed.
• Submit disability claims online to current company insurance provider.
• Provide monthly report to corporate including all current team member leaves.
• Retrieve insurance premium payments from team members as needed and deliver to appropriate management.
• Prepare and send out monthly eligibility team member information via digital displays, email, social media, physical letters, etc.
• Audit benefit enrollments for completion and verify dependent documents have been received.
• Rotate with other benefit team members to attend weekly new hire orientation and present basic benefit options available to the group.
• Mail out forms and documents to current and prior team members as needed.
• Scan documents to be entered into Datamagine.
• Assist via phone or in person with any team member benefit and/or leave questions and requests.
• Any other duties as assigned within the scope of this job description.

KNOWLEDGE/SKILLS/ABILITIES

• Knowledge of all applicable laws concerning medical insurance, HIPAA, FMLA, etc.
• Proficient computer skills including Microsoft Excel, Word, Power Point, etc.
• Excellent written and verbal communication skills, customer service and ability to maintain confidentiality
• Must be highly motivated, a self-starter who is able to juggle multiple projects simultaneously and successfully, many with tight deadlines
• Must be able to work well as part of a team as well as work independently.
• Ability of simple reading, writing, math, and task completion skills is required.
• Must have the following skills: clerical, compiling, analyzing, precision working, following instructions, memorization and problem solving.
• Ability to speak Spanish preferred but not required.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 21 years of age.

EDUCATION and/or EXPERIENCE

• Minimum 1 year experience in Benefits administration or Human Resources is required or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

PHYSICAL DEMANDS

• While performing the duties of this job, the team member is constantly sitting and occasionally standing, walking, reaching overhead, and bending over during the duration of their shift.
• Must be able to lift/carry 10lbs or less.
• The team member will constantly have repetitive use of both hands and require frequent light grasping motions and occasional firm/strong grasping motions. Finger dexterity of both hands will be constantly required.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Work performed consistently indoors alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others around computer equipment and other electrical devices.
• The noise level in the work environment is usually moderate.
• Team Member may be exposed to odor and/or secondhand smoke.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.