IHS Manager

Merrick, Inc. is looking to hire an Individualized Home Supports (IHS) Manager to manage their growing IHS program.

Our Individualized Home Supports program provides personalized, one-on-one services to individuals in their homes and communities. As the IHS Manager, you'll play an important role in shaping the success of this program while ensuring individuals receive meaningful, high-quality services.

Merrick, Inc. offers a unique variety of life enrichment, employment, and vocational rehabilitation to more than 375 clients. We are the largest day program in Ramsey County with a 60-year history of leadership in person-centered planning, self-advocacy, meaningful work options, and continuous innovation.

Merrick, Inc. Offers:

• Multiple different health insurance options through Medica.
• Up to a 3% retirement match.
• $5 per pay period dental insurance for the employee.
• Free life insurance for the employee & all dependents.
• A great work environment.

What You'll Be Doing

As the IHS Manager, you will be responsible for keeping the program running smoothly while supporting both clients and employees. Your primary responsibilities will include:

• Overseeing daily operations and ensuring services meet licensing requirements, company policies, and program expectations.
• Supervising, training, coaching, and evaluating employees to support their success.
• Developing, monitoring, and evaluating individualized client goals, assessments, and outcomes.
• Coordinating client services, required meetings, documentation, and communication with support teams.
• Maintaining accurate records related to client services, employee hours, and program activities.
• Addressing incidents, concerns, and challenges while ensuring appropriate follow-up and reporting.
• Managing departmental expenses and collaborating with other Merrick departments to achieve organizational goals.

What We're Looking For

We're looking for someone who is organized, dependable, adaptable, and confident in their ability to lead others. The ideal candidate enjoys balancing multiple priorities, communicates professionally, and can work independently while remaining connected to their team.

To be successful as the IHS Manager, you should have:

• Strong leadership skills and the ability to support, motivate, and hold employees accountable.
• Excellent written and verbal communication skills.
• Strong organizational, time management, and problem-solving abilities.
• The ability to manage competing priorities and adapt when plans change.
• Confidence using Microsoft Office, electronic documentation systems, and other technology.
• Candidates must be willing and able to adjust their working hours based on client needs, employee schedules, and program operations.
• A valid driver's license, reliable personal transportation, and vehicle insurance meeting company requirements.
• The ability to work a flexible schedule and travel throughout the Minneapolis–Saint Paul metropolitan area.

Required Qualifications:

Candidates must meet the qualifications of a Qualified Developmental Disability Professional (QDDP) or Designated Coordinator through one of the following pathways:

• Bachelor's degree in a human services-related field and at least one year of qualifying direct care experience.
• Associate degree in a human services-related field and at least two years of qualifying direct care experience.
• Diploma in a human services-related field from an accredited postsecondary institution and at least three years of qualifying direct care experience.
• Four years of qualifying full-time direct care experience under the supervision of a qualified professional.

Qualifying experience must involve providing direct care services to individuals with disabilities or individuals age 65 or older, consistent with the applicable requirements.

Our Commitment to DEI

We are dedicated to building a diverse team of employees who have an ongoing commitment to strengthening diversity, equity, and inclusion in the workplace.

If you are excited about this role and you feel that you would be an asset to this position, regardless of your experience, we highly encourage you to apply. We value people of all life, education, and work experience.