Systems Administrator

OVERVIEW

Merrick & Company seeks a dynamic and highly motivated Systems Administrator to join the Infrastructure Services Team within the ITS Department. This position supports and maintains the company's core infrastructure systems, including servers, enterprise storage platforms, Microsoft 365 services, backup and recovery systems, network equipment, and office technology environments.

The Systems Administrator works closely with business and ITS teams to provide secure, reliable, and efficient technology services across the organization. The ideal candidate is self-motivated, works effectively with minimal supervision, manages multiple priorities, troubleshoots complex technical issues, and provides excellent customer service.

This position requires physical presence at the Greenwood Village office. Occasional travel to Merrick offices, project sites, client locations, and data center facilities is required to support infrastructure projects and operational needs.

WHAT YOU'LL DO

• Administer, maintain, and support enterprise server and infrastructure environments.
• Monitor system performance, availability, capacity, and operational health.
• Perform system maintenance, upgrades, patching, and lifecycle management activities.
• Troubleshoot infrastructure issues and implement corrective actions.
• Maintain system documentation, standards, and operational procedures.
• Support enterprise storage platforms and data management processes, including VAST Data, Dell Isilon, Panzura, and Synology.
• Administer backup and recovery systems, including Rubrik, and perform data restoration and recovery activities as needed.
• Assist with data migration, retention, archival, and unarchival initiatives.
• Administer Microsoft 365 services and related collaboration technologies.
• Manage user accounts, permissions, shared mailboxes, distribution groups, and access controls.
• Support Active Directory and identity and access management processes.
• Support network infrastructure and connectivity services, including Meraki equipment.
• Assist with conference room technology and office IT systems.
• Participate in office expansions, relocations, renovations, and technology deployment projects.
• Coordinate with service providers and vendors to resolve infrastructure-related issues.
• Serve as an escalation resource for complex technical issues and provide Tier 2/3 support as needed.
• Participate in after-hours maintenance and on-call responsibilities as needed.
• Support cybersecurity initiatives, audits, compliance requirements, and remediation activities.
• Collaborate effectively with coworkers, vendors, and business stakeholders.
• Perform other responsibilities as assigned.

REQUIRED QUALIFICATIONS

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent professional experience.
• Minimum of five (5) years of systems administration experience in an enterprise environment.
• Experience supporting Microsoft server and infrastructure technologies.
• Experience administering Microsoft 365 services.
• Experience supporting enterprise storage, backup, and recovery solutions.
• Experience supporting network infrastructure and core IT services.
• Must be able to lift and move IT equipment weighing up to 40 pounds.
• Must be able to work in office, construction, and data center environments.
• Must be available for occasional after-hours work, overtime, weekends, or on-call support as operational needs require.
• Client projects for this position require United States citizenship.
• Must possess or be able to obtain and maintain a valid U.S. passport.
• Up to 15% travel may be required.
• Travel may include visits to Merrick offices, project sites, client locations, and data center facilities.
• Occasional overnight travel may be required to support infrastructure deployments, office expansions, technology refresh initiatives, audits, and operational support activities.

DESIRED QUALIFICATIONS

• Rubrik
• VAST Data
• Dell Isilon
• Panzura
• Synology
• Meraki networking
• PowerShell
• Enterprise storage and data management technologies

TOTAL REWARDS & EMPLOYEE PROGRAMS

• Employee Ownership – All eligible U.S. employees participate in our Employee Stock Ownership Plan (ESOP), sharing in the company’s success.
• Comprehensive Compensation & Benefits – Merrick & Company offers a competitive compensation and benefits package including health insurance, dental and vision coverage, and paid time off (PTO).
• Robust Referral Program – Earn incentives for referring top talent to join our team.
• Performance Reviews – Annual reviews to recognize contributions and support career growth.
• Professional Development – Access to ongoing training and development opportunities to build your skills and advance your career.
• Employee Recognition – Formal programs to celebrate achievements and outstanding performance.
• Peer Mentor Program – Get support and guidance through structured mentorship opportunities.
• And More – Additional programs and benefits designed to support your success and well-being.

ADDITIONAL INFORMATION

• Apply online only. No e-mail, hard copy or third-party resumes accepted.
• At Merrick, every resume is carefully reviewed by our team of experienced human recruiters - never by AI. We are committed to a fully human-centered hiring process, ensuring each candidate receives thoughtful, personalized attention at every stage.
• Merrick is an Equal Opportunity Employer, including disability/vets.
• Employment with Merrick is contingent upon completion of a pre-employment background check, MVR check, and drug screen.