Training Analyst

JOB SUMMARY

You love to keep up with business and technology, and enjoy passing your knowledge on to others. Your creative flair for designing and delivering training, your superior writing and presentation skills, and your desire to help educate others, demonstrate your passion as a Training Analyst. In this role, you will empower external clients and internal employees through online learning solutions. You will perform all phases of e-Learning from planning, requirements, learning objectives, designing, prototyping, development, quality assurance, evaluation and fine-tuning. You will also implement methods for assessing and certifying end-users on MeridianLink’s products.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Participates in needs analysis studies to determine the training needs of the organization

· Creates and maintains learning content for MeridianLink’s products, industry domain knowledge, and internal tools. Learning content includes interactive e-learning courses, video tutorials, info-graphics, and exams and assessment tools.

· Confers with Subject Matter Experts to develop course content and learning objectives

· Revises design of training content and curricula to meet changing business needs and to improvement effectiveness

· Administers the Learning Management System to support the business needs including but not limited to training item creation, structure creation, maintenance, and reporting

· Supports all departments in organizing and optimizing their training content in the LMS, and facilitates company leaning efforts via effective project management and L&D best practices.

· Maximizes the value of the LMS and e-learning content to the company and clients

· Builds and maintains proficiency with MeridianLink products, account and loan origination domain knowledge, and internal tools to maximize effectiveness of e-learning course offerings

QUALIFICIATIONS

· A 4-year degree plus a minimum of 3 years experience in a Learning and Development position that included instructional design, development, and assessment

· Strong analytical skills to synthesize complex or diverse information, collect and research data, and design work flows and procedures, while using intuition and experience to complement data

· Strong technical skills to quickly learn new software and develop training on complex systems

· Excellent written communication skills including the ability to present complex and voluminous information in a concise and understandable manner

· Demonstrated ability to influence management, business groups, and Subject Matter Experts toward a recommended action

· Familiar with instructional theories and methodologies

· Experience with:

o Course Design software such as Articulate Storyline, Adobe Captivate, and Camtasia

o Multimedia software such as Adobe Photoshop, Premiere, and Audition

o Business software, including MS Word, Excel, and PowerPoint

o Planning/Organizing