Jobs in the United States

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Added 2 mins ago
AF
UNIT PROGRAM COORDINATOR
Air Force Global Strike Command
Minot AFB, ND
- $34,799 to $56,039 USD / year
…as the primary source of information for all administrative support programs, including but not limited to task management, cybersecurity liaison, Government Travel Card (GTC), Defense…
Added 2 mins ago
VH
Motor Vehicle Operator
Veterans Health Administration
Tulsa, OK
- $25 to $29 USD / hour
The Motor Vehicle Operator is responsible for understanding the use of Vetride GPS navigation tool and provides necessary data to track requirements needed by the VTS program.
Added 2 mins ago
DI
PROGRAM MANAGER
Defense Intelligence Agency
Pearl Harbor Naval Base, Oahu, HI
- $111,119 to $144,457 USD / year
5. Prioritizes individual tasks based on operations and project/program goals and milestones; communicates project changes to organizational leadership and helps provide solutions to allow…
Added 2 mins ago
NP
Laborer (Trails)/ Laborer (MVO) (Trails) (Seasonal)
National Park Service
Crater Lake, OR · Orick, CA · Point Reyes Station, CA · Packwood, WA · Longmire, WA · Carbonado, WA · Port Angeles, WA · Enumclaw, WA · Yosemite National Park, CA · Crescent City, CA
- $19 to $31 USD / hour
WG-4: Laborer (Trails MVO) - The primary purpose is to perform work for the trails program maintaining backcountry trails and structures also performing recurring laboring, grounds, and…
Added 2 mins ago
NS
GENERAL ENGINEER
Naval Sea Systems Command
Naval Business Center, Philadelphia, PA
- $138,595 to $197,200 USD / year
…Developmental Master Test Plan, detailed test plans, and simulation support plans. | You will develop data requirements, and collect, analyze, and archive data; and participate in test…
Added 2 mins ago
DO
Assistant/Associate Professor (Department of Mathematics and Statistics)
Department of the Air Force
Wright-Patterson AFB, OH
- $75,469 to $209,600 USD / year
…teaching activities includes classroom lectures, laboratory and project course supervision and teaching, program and course development, development of pedagogical materials, supervision of…
Added 4 mins ago
VB
Supervisory Veterans Claims Examiner
Veterans Benefits Administration
Denver, CO · Washington, DC · Seattle, WA · Saint Paul, MN · Nashville, TN
- $126,384 to $164,301 USD / year
Directs and trains others on application of regulations and processes of rulemaking, as well as rulemaking support functions (e.g., project management, data analysis, etc.). Manages and…
Added 4 mins ago
AN
MANAGEMENT ANALYST
Air National Guard
Knoxville, TN
- $89,508 to $116,362 USD / year
…organization policy and to conduct analysis evaluation and project management within the Manpower and Organization Flight assigned to the Force Support…
Added 4 mins ago
UM
Supervisory POS Specialist
U.S. Marine Corps
Quantico, VA
- $90,000 to $105,000 USD / year
…recommends appropriate technologies, tools, and methods for data management, application functions, and reporting. Assists in the on-going administration and support including user and…
Added 4 mins ago
AN
SAFETY AND OCCUPATIONAL HEALTH SPECIALIST T32
Air National Guard Units
Phoenix, AZ
- $78,117 to $101,558 USD / year
…is to perform work in a broad range of occupational safety program elements, such as inspections/surveys, assessments, evaluations, mishap investigations, and safety…
Added 4 mins ago
NS
ADMINISTRATIVE/TECHNICAL SPECIALIST
Naval Sea Systems Command
Panama City Naval Surface Warfare Center, FL
- $40,736 to $116,362 USD / year
…graduates for assigned mission areas. | You will serve as the program manager for designated command or division human capital programs. | You will define program operational schedules,…
Added 4 mins ago
NS
SUPERVISORY ADMINISTRATIVE/TECHNICAL SPECIALIST
Naval Sea Systems Command
Crane, IN
- $106,437 to $163,514 USD / year
…projects via execution reviews and metrics for cost, quality, risk management and schedule monitoring. | You will coordinate technical cross organizational efforts internally and…
Added 4 mins ago
DI
MANAGEMENT ANALYST
Defense Information Systems Agency
Fort Huachuca, AZ
- $62,893 to $118,569 USD / year
…enhance efficiency and reduce cost. | Identifies potential program risks, forecasts future issues, and develops corrective or preventive actions. Gathers and disseminates information to…
Added 4 mins ago
NI
Facilities Construction Project Manager - Interdisciplinary
National Institute of Standards and Technology
Gaithersburg, MD
- $85,447 to $187,093 USD / year
Provide advanced project and program management along with expert technical oversight for multi-disciplinary facility design and construction projects, seamlessly integrating architectural,…
Added 4 mins ago
BO
Geologist
Bureau of Reclamation
Lakewood, CO
- $140,239 to $182,316 USD / year
…guidelines. Provides authoritative technical recommendations for project- and program-level engineering geology decisions related to geologic practice, SOD processes, construction-phase…
Added 7 mins ago
OO
Management and Program Analyst (Policy and Program Quality)
Office of the Secretary
Washington, DC
- $121,785 to $187,093 USD / year
This vacancy is for a Management and Program Analyst (Policy and Program Quality) in the Office of the Secretary within the Department of Commerce.
Added 7 mins ago
NS
IT SPECIALIST (ENTARCH)
Naval Sea Systems Command
Crane, IN
- $106,437 to $163,514 USD / year
This position is part of the Warfare Centers Personnel Demonstration Project.
Added 7 mins ago
FA
Branch Chief (Supervisory Human Resources Specialist)
Food and Drug Administration
Silver Spring, MD
- $143,913 to $197,200 USD / year
time frames for completion. | Overseeing and directing outreach activities, including content management of the website, outreach tables, training sessions, and presentations in support of…
Added 7 mins ago
FA
Supervisory Program Analyst
Food and Nutrition Service
Raleigh, NC
- $154,492 to $197,200 USD / year
Project Management - Applies principles, methods, or tools for developing, scheduling, coordinating, monitoring, evaluating, and managing projects and resources, including technical…
Added 9 mins ago
Staff Software Development Engineer – iOS
CVS Health
Remote, United States
Lead the design, implementation, and maintenance of integrations with Apple HealthKit, enabling secure collection, synchronization, and management of health and wellness data
Added 9 mins ago
Extension Educator-Fixed
Michigan State University
Antrim, MI
…fruit industries. Through your leadership, you will provide support to tree fruit growers in northwest Michigan to improve the sustainability of their industries. This can include but not…
Added 9 mins ago
Senior R&D/TS&D Technician
Dow
Auburn, MI
In this role, you will provide advanced technical support to scientists, engineers, and technologists in research, product and process development, analytical testing, and scale-up…
Added 9 mins ago
Automation Engineer – Robotics & PLC
HTC Global Services Inc
Redford, MI
Apply strong project management and organizational skills.
Added 9 mins ago
NS
TECHNICIAN
Naval Sea Systems Command
Norfolk, VA · Port Hueneme, CA
- $108,019 to $190,627 USD / year
You will serve as the Alteration Installation TeamÂ manager providing project management, technical assistance in the maintenance, installation, fabrication, testing and evaluation and…
Added 9 mins ago
IR
Management and Program Analyst
Internal Revenue Service
Washington, DC · Dover, DE · Atlanta, GA · Lanham-Seabrook, MD
- $78,972 to $133,142 USD / year
After discussion with his/her manager, prepares recommendation for resource requirements to accomplish the project; negotiate with managers of various components to obtain needed resources…

Merchants Metals LLC

Customer Service Representative

MERIDIAN, ID, United States

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Job details

Experience: 1-3 years of relevant experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Description About Merchants Metals We’re one of the largest manufacturers and distributors of fence systems in North America. With 35 distribution center locations, four manufacturing facilities, and a 60-year legacy of providing quality fencing and accessories, Merchants Metals continues to be the contractor and architect choice for excellence. Our complete line of products includes perimeter security solutions for industrial, commercial, and residential applications.

Why Join the Merchants Metals Team? Our core values are in seven basic principles: Safety, Integrity, Accountability, Passion, Transparency, Empowerment, and Teamwork. Our employees are part of a culture that values and promotes personal growth and development. We understand that to be a market leader, we must be committed not only to our products but also to our people. We are committed to growing our employees and want our people to feel their time with Merchants Metals is an investment in their future. It’s our talent that helps make Merchants Metals the first name in fence solutions.

Position Summary:

The Customer Service Representative is responsible for providing customer interface and provides a variety of services, solutions, support, and information in a manner that builds trust, confidence, and long-term business. The customer service representative is the primary internal customer point of contact for service, information regarding products, and customer complaints.

ESSENTIAL JOB FUNCTIONS, DUTIES, AND RESPONSIBILITIES:

Primary owner of day-to-day relationship with high-volume B-2-B customers, ensuring timely and accurate fulfillment of orders. Coordinates all activities with those particular clients with their assigned sales representatives and keeps sales reps abreast of any issues, opportunities, and developments.
Tracks and manages larger, multi-service-center orders with multiple SKUs and multiple delivery points over several dates. Advocates for the customer to internal operations leaders.
Consult with customers to provide information about products or services, cancel accounts, or obtain details of complaints.
Prepare quotes, promote solutions and services, process orders, arrange deliveries, invoicing, and process product returns. Acts as an internal sales representative to smaller customers.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions, are taken.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Interacts with prospects to identify appropriate contacts, and qualify and drive leads through the sales pipeline.
Suggest new or additional services or products to customers based on their needs; identify and close additional purchases of products and services by customers' communities.
Prospects qualify and generate sales within the company’s established trading partners. Responds to requests for bid, and develops relationships such that Merchants Metals is informed about upcoming RFBs timely.
Remains knowledgeable and up-to-date on changes and developments in the company’s B2B infrastructures.

Requirements

1-3 years of relevant experience.
Proven customer support experience in a large-scale B-2-B environment.
Ability to adapt/respond to multiple priorities with a calm and professional demeanor.
Excellent communication skills, including phone etiquette and active listening, and excellent note-taking.
The proven willingness and ability to rapidly and thoroughly learn new software, such as Microsoft products, ERP, and company-specific technology tools. Confident in one’s ability to continuously evolve with the role.

REQUIRED EDUCATION/CERTIFICATION:

High School Diploma
A two-year degree is strongly preferred
Project management experience and/or certification strongly preferred

We’ve got you covered. Merchant Metals employees give a lot, and we offer benefits that fit their needs. We provide industry-leading coverage and benefits to our people and their qualified family members, including:

Medical, Dental, and Vision coverage for Employees, Spouses, Dependents &/or entire Family
Company Paid Life Insurance and Short/Long-Term Disability Insurance
Convenient 24/7 Doctor Visits through Live
Health Online
Legal Assistance via Legal Shield
Employee Assistance Program
Identify Theft Protection
Access Perks – Discounts on products and services with companies nationwide.
401k Retirement Program with strong company match

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