Open jobs in the United States

Save this search

Added 2 days ago
Applied AI/ML Solutions Engineer
Mercedes-Benz
Atlanta, GA
Added 3 days ago
Engineer, AD/ADAS Vehicle Integration
Mercedes-Benz
Atlanta, GA
Added 3 days ago
Civil Engineer 2
Mercedes-Benz
Charleston, SC
Added 3 days ago
Regulatory Specialist - Team Relations Representative
Mercedes-Benz
Charleston, SC
Added 4 days ago
Plant Planning Project Engineer
Mercedes-Benz
Charleston, SC
Added 4 days ago
AI/ML Intern, Long-Term Memory & Multimodal SLMs for Automotive Agents
Mercedes-Benz
San Jose, CA
Added 4 days ago
OBD Certification & Compliance Intern
Mercedes-Benz
Ann Arbor, MI
Added 4 days ago
Legal College Intern
Mercedes-Benz
Ann Arbor, MI
Added 4 days ago
Intern Student, (Unpaid - Academic Credit)
Mercedes-Benz
Atlanta, GA
Added 4 days ago
Legal Extern
Mercedes-Benz
San Jose, CA
Added 4 days ago
Legal Extern
Mercedes-Benz
Ann Arbor, MI
Added 4 days ago
Legal College Intern
Mercedes-Benz
San Jose, CA
Added 5 days ago
Assembly Shop Intern
Mercedes-Benz
Charleston, SC
Added 5 days ago
Project Engineer 3
Mercedes-Benz
Charleston, SC
Added 6 days ago
Product Concierge
Mercedes-Benz
New York, NY
Added 6 days ago
Body Shop Quality Gate Inspector - 3rd Shift
Mercedes-Benz
Charleston, SC
Added 6 days ago
Sr. Analyst, Executive Budget Analyst and Office Operations Management, Vans
Mercedes-Benz
Atlanta, GA
Added 6 days ago
Adv, IT Business Sys Analysis – MBA
Mercedes-Benz
Atlanta, GA
Added 7 days ago
Associate General Counsel, Litigation
Mercedes-Benz
Atlanta, GA
Added 9 days ago
Development Engineer, System Integration AD
Mercedes-Benz
San Jose, CA
Added 9 days ago
Advisor, Supply Chain Solutions & Business Design
Mercedes-Benz
Atlanta, GA
Added 10 days ago
Data Scientist, ADAS Analytics Machine Learning
Mercedes-Benz
San Jose, CA
Added 10 days ago
M
Human Resources Intern
Mercedes-Benz
New York, NY
- $19 to $21 USD / hour
Added 10 days ago
Data Engineer, ADAS Fleet Analytics
Mercedes-Benz
San Jose, CA
Added 10 days ago
Prinicipal, Data Engineer
Mercedes-Benz
Atlanta, GA

Mercedes-Benz

Booker

New York, NY, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: 2+ years’ in Automotive Service and experience in booking, warranty or billing.
Posting language: English

Original job description

The mission of the Mercedes-Benz Manhattan Booker is to be responsible for accurately coding technicians’ completed repair jobs into Netstar Operational System, so MBM dealership /Service Department can be compensated for labor and parts, and M-B manufacturer has data for product knowledge and analysis.

Responsibilities

The Mercedes-Benz Manhattan Booker must provide a consistently outstanding brand and customer experience through consistently outstanding preparation, attitude, and teamwork.

Calculate time it takes to complete a specific job and verify appropriate parts are used and that labor recorded on R.O. corresponds with services rendered.
Assist Warranty Administrator with daily sales compliance review and self-compliance review.
Review every warranty repair order written for proper completion, accuracy, and legibility according to applicable policies and procedure manuals.
Maintain KPI within green/yellow standard.
Build damage code and insert into warranty claims after booking to prepare claim for proper submission to warranty company.
Assist in review of warranty claims returned and/or rejected and prepare the repair order for resubmission.
Contact appropriate warranty claims rep regarding claims requiring special authorization.
Provide warranty coverage and policy information to technicians, service advisors, and other dealership personnel.
Provide cash estimates for labor for technicians and service advisors.
Act as a liaison between technicians and service advisors.
Look up any LI’s, DTB’s, and Campaigns documents that may be
related to repair.
Maintain a clean and safe work area.
Able to commute into and out of Manhattan/New York City on a daily basis.
High School Diploma (GED) or equivalent work experience.
2+ years’ in Automotive Service and experience in booking, warranty or billing.

Apply About employer

More about this job

Skills

Product knowledge
Customer experience
Teamwork
Sales
Regulatory compliance

Report this job