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Merced County

Support Services Assistant - Extra-Help Support Services Assistant

Merced, CA, United States

$23.49 to $28.58 USD / hour

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Job details

Pay: $23.49 to $28.58 USD / hour
Posting language: English
Posted: Nov 6, 2026

Original job description

Examples of Duties This recruitment is being established to obtain a current eligible list for both Full time and Extra-Help vacancies. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week. Extra-Help pay is $23.49 per hour.

Duties may include, but are not limited to, the following:

May provide lead direction to other clerical support staff.
Uses a personal computer and a variety of software to develop complex applications which support a Department's programs, services, and administrative functions.
Researches, tests, and enhances vendor supplied software applications and utility programs to assess, design, and develop applications for a Department.
Inputs a variety of data and information into personal computer software and generates reports and documents.
Uses software manuals, utilization guides, and personal contacts with software vendors to develop expertise and new uses for software packages.
Coordinates with Department supervisors and management in producing and maintaining project files, information systems, and composing and creating reports.
Performs a variety of complex administrative, office support and para-professional functions.
Revises and updates existing personal computer applications and information systems.
Gathers data, conducts surveys, and prepares reports. Also develops graphics for presentations and studies.
Creates complex spreadsheets, report formats, forms, and record maintenance systems.
Responds to a variety of public, staff, and management inquiries, providing the requisite information, or referring the requests to supervisory and management staff as appropriate.
Assists in special projects designated by the department.

Minimum Qualifications

EITHER, I

Experience:

Three (3) years of full time experience performing a variety of office and administrative support work utilizing a personal computer and software applications, such as word processing, spreadsheet, desktop publishing, imaging, and database software.

OR, II

Education:

Equivalent to completion of a two (2) year Associate Degree from an accredited college or university with at least twenty-four (24) units in Office Administration or another closely related field. AND

Experience:

One (1) year of full time experience which require proficiency in performing a variety of office and administrative support work utilizing a personal computer and software applications, such as word processing, spreadsheet, desktop publishing, imaging, and database software equivalent to a Typist Clerk II or Office Assistant II with Merced County.Essential Functions

Operate a personal computer and other modern office equipment.
Communicate effectively with others in person and over the telephone.
Conduct research and develop appropriate correspondence.
Maintain confidential information in accordance with legal standards and/or County regulations.
Perform job duties under stressful conditions and respond appropriately to situations.
Maintain confidential information in accordance with legal standards and/or County regulations.
Meet deadlines under stressful conditions.
Resolve conflicts and respond appropriately to complaints.
Complete multiple priority projects with conflicting deadlines.
Frequent use of depth perception, peripheral vision and color perception.
Occasionally lift, carry, reach, push, pull, twist and manipulate large and small objects.
Occasionally kneel, bend, twist, squat, balance and crawl.
Frequent use of hand-eye coordination.
Frequent use of data entry device including repetitive hand and arm motion.
Occasionally lift and carry up to 40 pounds.
Normal dexterity, frequent holding and grasping.
Regular attendance is an essential function.

Knowledge of:

Personal computer equipment, operating systems, and software packages applicable to an assigned Department's business and functions.
Laws, rules, regulations, policies, and objectives of the Department to which an incumbent is assigned.
Software packages to develop applications which support a Department's functions and business.
Modern office practices, procedures, and equipment.
Filing and recordkeeping methods and procedures.
Methods and techniques used to research, evaluate, gather, organize, and arrange data.
Correct English usage, spelling, grammar, and punctuation.

Ability to:

Operate personal computer equipment and applicable software programs.
Use software to design, develop and modify applications which support a
Department's business and administrative functions.
Understand, interpret, and apply detailed instructions and software manuals.
Gather data and prepare and maintain accurate reports and records, including statistical information.
Make arithmetical calculations quickly and accurately.
Organize work schedules and budget time efficiently.
Work productively under timelines and interruptions.
Coordinate assigned responsibilities with other staff and County departments.
Exercise tact when dealing with others and responding to a variety of information requests.
Establish and maintain cooperative working relationships.

Benefits

HOLIDAYS & LEAVES

VACATION

10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours).

SICK LEAVE

0.0625 hours sick leave for each paid regularly scheduled work hour. 16 days (130 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria.

HOLIDAYS

Twelve paid holidays annually plus two optional holidays.

BEREAVEMENT LEAVE

Five (5) regularly scheduled workdays.

INSURANCE

HEALTH INSURANCE

Medical Insurance - Merced County offers multiple Medical Plans and contributes towards employee and dependent premiums.

Anthem 500 EPO
Anthem 1500 EPO
Anthem HDHP (High Deductible Medical Plan) with Health Savings Account (HSA)
Anthem HDHP (High Deductible Medical Plan) without Health Savings Account (HSA)

Dental Insurance - Delta Dental

County pays 100% of the premium for employees and 50% for dependent(s)

Vision Insurance - VSP

County pays 100% of the premium for employees and 50% for dependent(s)

DISABILITY INSURANCE

State Disability Insurance (SDI) Merced County non-management employees are enrolled in the State Disability Insurance Program (SDI). Premiums for this insurance are paid by the employee. This insurance is administered solely by the State, who determines eligibility and payments. Benefit amounts are based on the quarter with the highest wages earned within the base period.

LIFE INSURANCE

County-paid Life and Accidental Death & Dismemberment Insurance

Represented Employees $10,000

Voluntary Term and Whole Life Insurance are available - premium paid by employee

RETIREMENT

DEFERRED COMPENSATION

The County offers a 457(b) Deferred Compensation Plan. Employees choose their investment funds and can make pre-tax or post-tax contributions to the plan up to the maximum allowable.

MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION

The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security. The applicable benefit formula is dependent upon your hire date with an MCERA employer; your pension amount will be determined by your age, years of service and final compensation amount.

EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS.

EMPLOYEE PROGRAMS

EMPLOYEE ASSISTANCE PROGRAM (EAP)

Anthem EAP services provide up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services.

EMPLOYEE TICKETS, COUPONS, and DISCOUNTS

The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more.

THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY.

For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7356.

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More about this job

Skills

Recruitment
Guide staff
Presentation skills
Administrative support
Desktop publishing
Office administration
Microsoft Office
Office equipment
Research
Meet deadlines
Data entry
Computer equipment
Recordkeeping
Gather data
Make numerical calculations
Work in an organised manner

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