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Added 1 min ago
Senior Manager, Critical Account Programs - United States
Cornerstone OnDemand
Providence, RI
The Senior Manager, Critical Account Programs will build this capability from the ground up and operate it in practice. You will own the situations that matter most: the largest, heaviest,…
Added 1 min ago
Sr Manager, Partner Relationship Manager
CVS Health
Remote, United States
The Senior Manager, Partner Relationship Manager serves as the primary liaison between Aetna business organizations, Centers of Excellence (COEs), and strategic outsourcing partners. This…
Added 13 mins ago
Sr Manager, Partner Relationship Manager
CVS Health
Remote, United States
The Senior Manager, Partner Relationship Manager serves as the primary liaison between Aetna business organizations, Centers of Excellence (COEs), and strategic outsourcing partners. This…
Added 13 mins ago
Senior Manager, Critical Account Programs - United States
Cornerstone OnDemand
Portland, ME
The Senior Manager, Critical Account Programs will build this capability from the ground up and operate it in practice. You will own the situations that matter most: the largest, heaviest,…
Added 13 mins ago
Data Governance Technology Portfolio & Programme Associate Director
EY
Los Angeles, CA · San Francisco, CA · Secaucus, NJ · Rochester, NY · Austin, TX · Jacksonville, FL · Chicago, IL · Boston, MA · Raleigh, NC · Jericho, NY · Dallas, TX · Fort Worth, TX · Alpharetta, GA · Washington, DC · Seattle, WA · Minneapolis, MN · Philadelphia, PA · Atlanta, GA · Cleveland, OH · Hoboken, NJ
The Technology Enablement Portfolio and Program Manager is an Associate Director role within the Global Data Stewardship Office (DSO). The role turns DSO strategy into a coherent,…
Added 14 mins ago
Senior Manager, Contract Ops & Revenue Integrity (Remote)
Otsuka America Pharmaceutical Inc.
Jefferson City, MO
The Senior Manager, Contract Operations & Revenue Integrity is responsible for protecting and optimizing the gross-to-net (GTN) revenue for the company's drug portfolio. Operating at the…
Added 14 mins ago
Senior Product Manager, Mobile Apps - Vehicle Productivity and Electrification Experiences
Ford Motor Company
Jefferson City, MO
…help us redefine the future of mobility. As a Digital Product Manager at Ford, you will work cross-functionally to ensure the products we build will meet and elevate our customers'…
Added 20 mins ago
M
Business Solutions Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $130,900 to $303,600 USD / year
…partners worldwide, and we are looking for a Business Solutions Program Manager to help achieve that…
Added 27 mins ago
VV
Product Manager I Health Plan Technology Services
Veracity Ventures Inc.
Greensboro, NC
- $110,000 to $168,000 USD / year
…efforts, customer retention strategies, and Over-Age Dependent programs, by delivering reusable digital capabilities and targeted experiences at scale. Through strong cross-functional…
Added 42 mins ago
WR
Safety Program Manager (Safety Specialist 2)
Water Resources Department
United States
- $5,907 to $8,717 USD / month
Are you looking for a position where you can build a successful safety, health and wellness program for a growing Natural Resources agency? We’re looking for an experienced, compassionate,…
Added 1 hour ago
FA
Supervisory Airway Transportation Systems Specialist
Federal Aviation Administration
Albuquerque, NM
- $112,992 to $175,172 USD / year
…and higher-level managers to discuss the status of projects/programs and to plan for the future. May have frequent contact with customers, other government entities, and other external…
Added 1 hour ago
UA
Chief, Engineering and Construction Division
U.S. Army Corps of Engineers
Buffalo, NY
- $154,707 to $197,200 USD / year
…Engineers (USACE), ensuring clear communication, comprehensive risk management, and strategic decision-making. | Program and Project Management: Provide effective management and supervisory…
Added 1 hour ago
SS
SLCM-N Test Data Program Manager
STRATEGIC SYSTEMS PROGRAMS (SSP)
Washington Navy Yard, DC
- $143,913 to $197,200 USD / year
…performance, identify trends or anomalies, assess technical risk, and support technical or programmatic decisions. | You will coordinate across engineering, test, program, and stakeholder…
Added 1 hour ago
ND
SUPV IT PROGRAM MANAGER (NETWORK/INFOSEC)
National Defense University
Fort McNair, DC · Norfolk, VA
- $127,646 to $187,093 USD / year
…contracts (technical and functional) in the execution of NDU IT program operations. | Develop and maintain long-range policy, strategic plans, goals, and objectives to fulfill the changing…
Added 1 hour ago
ND
SUPV IT CYBERSECURITY SPECIALIST (INFOSEC)
National Defense University
Norfolk, VA · Fort McNair, DC
- $127,646 to $187,093 USD / year
Specialized experience is defined as: Experience leading or managing an enterprise cybersecurity program that includes cybersecurity governance and policy; application of the Risk…
Added 1 hour ago
SC
Chief Schools Officer
Stronger Consulting
San Joaquin, CA
- $275,000 to $300,000 USD / year
Shape Aspire NorCal’s strategic plan, resource trade-offs and organizational risk as
Added 1 hour ago
SC
Chief Schools Officer
Stronger Consulting
Alameda, CA
- $275,000 to $300,000 USD / year
Shape Aspire NorCal’s strategic plan, resource trade-offs and organizational risk as
Added 1 hour ago
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Chief Schools Officer
Stronger Consulting
San Mateo, CA
- $275,000 to $300,000 USD / year
Shape Aspire NorCal’s strategic plan, resource trade-offs and organizational risk as
Added 1 hour ago
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Chief Schools Officer
Stronger Consulting
Contra Costa Centre, CA
- $275,000 to $300,000 USD / year
Shape Aspire NorCal’s strategic plan, resource trade-offs and organizational risk as
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Chief Schools Officer
Stronger Consulting
Sacramento, CA
- $275,000 to $300,000 USD / year
Shape Aspire NorCal’s strategic plan, resource trade-offs and organizational risk as
Added 2 hours ago
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Ambulatory Care Manager Social Worker (Full Time/Days)
Penn Medicine
Parkesburg, PA
- Full-time
Essential Functions: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: · Must have valid driver’s license and daily access to an insured vehicle
Added 2 hours ago
Technical Program Management Lead, Technical Risk Engineering
Google
New York, NY
Drive critical programs individually while strategically planning Technical Program Manager (TPgM) capacity distribution across your entire portfolio.
Added 2 hours ago
Manager, Industry Solutions, Investment Wealth Management
Deloitte
Pittsburgh, PA · Philadelphia, PA · Mechanicsburg, PA
As a Manager in Investment and Wealth Management, you will help organizations define strategic priorities, solve complex business issues, and drive large-scale transformation initiatives.…
Added 3 hours ago
ME
Principal Archeologist
Montrose Environment
Denver, CO
- $120,000 to $150,000 USD / year
…Archaeologist will serve as both a senior technical authority and strategic business leader responsible for growing and leading the Cultural Resources practice in our Central and East…
Added 3 hours ago
AI Security Senior Manager
Deloitte
Saint Louis, MO
As a Senior Manager, Strategy, Growth & Transformation specializing in Strategy in Deloitte Cyber's Cyber for AI practice, you will help clients solve complex AI cybersecurity, governance…

Closed listing

Memphis Housing Authority

Compliance Manager

Memphis, TN, United States

This opening has closed.

The original listing is kept below for reference.

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Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Summary The Compliance Manager is responsible for the day-to-day management, coordination, monitoring, and quality control of the Memphis Housing Authority’s housing compliance activities. The position supervises Compliance staff and supports the Chief of Housing in ensuring that MHA’s Public Housing, Housing Choice Voucher, Project-Based Voucher, Rental Assistance Demonstration, and other applicable housing programs comply with HUD regulations, federal, state, and local requirements, MHA policies and procedures, and established internal controls. The Compliance Manager oversees compliance reviews, quality-control activities, corrective-action follow-up, regulatory monitoring, compliance reporting, technical assistance, training coordination, and implementation of compliance-related policies and procedures. The position identifies systemic compliance risks, evaluates program performance, and recommends improvements to strengthen compliance and operational effectiveness. All activities must support MHA's mission, strategic goals, and objectives.

Essential Duties and Responsibilities The duties and responsibilities listed below describe the general nature and scope of work performed by this position. Other duties may be assigned as needed.

Compliance Management and Supervision

Manages the day-to-day operations, priorities, workflow, and performance of the Compliance Department.
Supervises, trains, coaches, evaluates, and develops Compliance staff and other assigned personnel.
Establishes work standards, monitoring schedules, productivity expectations, and quality-control measures to ensure effective departmental performance.
Reviews staff work products and provides technical guidance, feedback, and corrective instruction to ensure accuracy, consistency, timeliness, and regulatory compliance.
Ensures adequate staffing, training, resources, and stakeholder collaboration to support compliance objectives and agency operations.

Compliance Monitoring and Quality Control

Directs and administers a risk-based compliance monitoring and quality-control program for Public Housing, HCV, PBV, RAD, and other applicable housing programs.
Conducts or oversees compliance reviews of program operations, records, transactions, and participant files to ensure adherence to HUD regulations, agency policies, the ACOP, and the HCV Administrative Plan.
Monitors key program functions including eligibility, admissions, occupancy, income verification, rent determinations, recertifications, inspections, transfers, and terminations.
Reviews performance indicators, regulatory reporting systems, management reports, site visits, and field assessments to evaluate compliance and operational effectiveness.
Identifies recurring errors, internal-control weaknesses, systemic deficiencies, emerging risks, and opportunities for corrective action and process improvement.

Corrective Actions, Policy Administration, and Regulatory Compliance

Documents, tracks, and verifies corrective actions resulting from monitoring activities, audits, reviews, investigations, and other compliance assessments.
Coordinates reviews of regulatory, fair housing, reasonable accommodation, VAWA, accessibility, program integrity, health and safety, and due process matters.
Monitors changes in HUD regulations, guidance, reporting requirements, and applicable laws, and recommends revisions to policies, procedures, forms, and internal controls.
Provides compliance training, technical assistance, and guidance to employees, management agents, contractors, and program partners to promote regulatory compliance and operational consistency.
Evaluates monitoring results, audit findings, complaints, performance data, and regulatory changes to strengthen compliance practices, mitigate risk, and improve program performance.

Reporting and Audits

Prepares and presents compliance reports summarizing monitoring activities, findings, corrective-action status, identified risks, and overall program performance.
Collects, analyzes, and maintains compliance data, tracking systems, and supporting documentation to ensure reporting accuracy, data integrity, and regulatory readiness.
Coordinates and supports HUD reviews, audits, investigations, management reviews, and related corrective-action initiatives.
Prepares audit responses, supporting documentation, and communications for HUD, auditors, executive leadership, legal counsel, and other authorized parties.
Reports significant compliance risks, fraud concerns, regulatory violations, or other material issues requiring executive attention and performs other related duties as assigned.
Represents the Compliance Department at meetings, training sessions, agency functions, property reviews, and other assigned activities.
Performs other related duties as assigned by the Chief Housing Officer.

Required Knowledge and Abilities Excellent verbal and written and oral communication skills. Proven time management skills with ability to multi-task in a fast-paced environment. Ability to interpret and implement rules, regulations and policies of the U.S. Department of Housing and Urban Development, the U.S. Department of Human Resources and other funding agencies. Knowledge of human needs, community services and ability to organize, establish and maintain effective working relationships with superior and subordinate personnel, community groups and the general public. Thorough knowledge of social trends and economic conditions and their application to overall community service programs; knowledge of sources and availability of information relating to social services with the ability to secure the confidence and cooperation of other public agencies. Ability to supervise, keep and maintain records and create accurate reports. Ability to write program narratives, budgets, statistical and other supporting data; ability to develop policy and procedures manuals for various programs. Strong interpersonal skills and the ability to communicate both orally and in writing, with groups and individuals from diverse backgrounds. Ability to evaluate and disseminate information and develop proposals to promote solutions to resident education, social, recreational and civic problems. Knowledge of problem solving and conflict resolution techniques that would be necessary in handling crisis and emergencies. Ability to demonstrate leadership experience, professional ability and capability to elicit cooperation. Ability to utilize personal computer using database and word processing software packages. Ability to understand and interpret complex program regulations. Ability to establish and maintain effective working relationships with co-workers, consultants, contractors, residents, HUD, and local, state and Federal officials, ability to communicate with people from a broad range of socio-economic backgrounds. Must possess good customer service skills.

Behavioral Competencies

MHA expects all employees to exhibit the following behavioral skills:

Leadership: Provides direction by clearly and effectively setting course of action for department and subordinates; and manages performance by providing regular feedback and reinforcement to subordinates. Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers. Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; and persists despite obstacles and opposition. Effective Communication: Employee is prepared, clear, concise and organized in all facets of communication in order to fully establish understanding. Actively listens and understands the audience to adapt message appropriately. Communicate information with appropriate personnel in a timely manner. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone’s efforts to succeed. Initiative: Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work. Education and/or Experience Bachelor's degree in Public Administration, Business Administration, Accounting, Finance, Housing Management, Urban Studies, Social Sciences, or a related field from an accredited college or university. Minimum of five (5) years of progressively responsible experience in affordable housing, Public Housing, Housing Choice Voucher programs, housing compliance, occupancy, quality assurance, auditing, program administration, or a related field. Minimum of two (2) years of supervisory, lead-worker, or management experience preferred. Experience interpreting and applying HUD regulations, notices, handbooks, administrative plans, occupancy requirements, and housing compliance standards is strongly preferred. Experience conducting file reviews, compliance monitoring, quality-control assessments, data integrity reviews, policy implementation, corrective-action tracking, and regulatory reporting is preferred. Equivalent combinations of education, training, certification, and experience that provide the required knowledge, skills, and abilities may be considered. Must possess a valid driver's license and be insurable under the Authority's automobile insurance plan at the standard rate. Technical Skills To perform this job successfully, the employee should have strong computer skills (MS Word, Excel, and Outlook). Must have the ability to learn computer software programs as required by assigned tasks. Must also have the ability to develop and update project schedules, including the use of appropriate computer software programs as required by assigned tasks.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; reaching and grasping; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able to exchange information in person, in writing, and via telephone. The employee must occasionally transport up to 25 pounds.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Authority properties may cause the employee to experience a range in temperatures and other weather conditions, loud noise levels, and an environment that is more hazardous than a standard office environment. This position may be required to work with contractors as well as Authority residents.

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Jobs in the United States