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MEGA TOUCH CONCEPTS INC

Associate Professional and Medication Technician

Gastonia, NC, United States

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Job details

Posting language: English
Posted: Jul 16, 2026

Original job description

About Mega Touch Concepts

Mega Touch Concepts provides 24-hour therapeutic residential services to adolescents with emotional, behavioral, and mental health needs. Our program emphasizes trauma-informed care, safety, individualized treatment planning, medication management, life-skills development, and family involvement.

Position Summary

The Associate Professional–Medication Technician (AP–Med Tech) provides therapeutic support, medication administration, documentation, crisis intervention, and daily supervision within a Level III residential setting.

The AP–Med Tech works under the supervision of the Qualified Professional and collaborates with clinical, nursing, administrative, and direct-care staff. The successful candidate must demonstrate dependability, initiative, professional judgment, effective communication, and consistent follow-through with assigned responsibilities.

Primary Responsibilities

Provide therapeutic supervision and support to adolescent residents.
Implement interventions and strategies identified in each resident’s Person-Centered Plan.
Assist residents with coping skills, emotional regulation, conflict resolution, daily routines, hygiene, chores, and life skills.
Facilitate structured groups, recreational activities, and therapeutic programming.
Support school participation, medical appointments, community outings, and transportation needs.
Use trauma-informed, person-centered, and strength-based approaches.
Assist with verbal de-escalation, crisis prevention, and behavioral interventions.
Maintain professional boundaries and protect resident rights and confidentiality.
Participate in staff meetings, supervision, treatment-team meetings, Child and Family Team meetings, and required training.
Complete progress notes, shift summaries, incident reports, medication records, and other required documentation accurately and on time.
Immediately report safety concerns, allegations, injuries, medication issues, behavioral incidents, and significant changes in a resident’s condition.
Review shift communications and provide complete information during shift changes.
Follow all agency policies, treatment requirements, and applicable regulatory standards.

Medication Technician Duties

Administer medications only after completing required medication-administration training and competency verification.
Review medication orders and the Medication Administration Record before administering medications.
Follow medication-administration rights and agency procedures.
Document medication administration accurately and immediately.
Report medication refusals, missed doses, errors, adverse reactions, discrepancies, and concerns.
Retrieve medication deliveries promptly and ensure medications are properly received, documented, counted, and secured.
Maintain locked medication-storage areas and prevent unauthorized access.
Complete medication counts and shift-to-shift reconciliation when required.
Monitor medication quantities and notify the appropriate staff before refills are needed.
Communicate medication concerns to the nurse, Qualified Professional, prescribing provider, pharmacy, and management.
Participate in medication audits, training, and corrective-action activities.
Never alter, discontinue, withhold, or administer medication outside the authorized order or scope of training.

Minimum Qualifications

Bachelor’s degree in a human-services or related field and qualifications necessary to meet applicable Associate Professional requirements.
Successful completion of approved medication-administration training before independently administering medications.
Ability to demonstrate medication competency and complete required refresher training.
Valid driver’s license and acceptable driving record.
Ability to safely transport residents when assigned.
Successful completion of required background checks, healthcare-registry checks, drug screening, references, and other preemployment requirements.
Current tuberculosis screening and required health documentation.
CPR and First Aid certification or ability to obtain certification before independent duty.
Crisis-prevention and verbal de-escalation certification or willingness to complete agency-approved training.
Strong written, verbal, organizational, and time-management skills.
Ability to remain calm and professional during stressful or emergency situations.
Ability to work evenings, weekends, holidays, overnight shifts, and emergencies when scheduled.

Preferred Qualifications

Experience in a Level II or Level III residential program, group home, psychiatric residential program, day treatment, or community mental-health setting.
Previous medication-administration experience.
Knowledge of trauma-informed care, adolescent development, crisis intervention, and behavioral health.
Experience completing clinical documentation, progress notes, incident reports, and medication records.
Familiarity with electronic Medication Administration Record systems.

Work Schedule and Compensation

Eight-hour or twelve-hour shifts based on facility needs
Evening, overnight, weekend, and holiday availability may be required
On-call responsibilities may be assigned
Competitive compensation based on education and experience
Paid orientation and required training

Opportunities for professional development, advancement, and additional shifts

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