Jobs in the United States

25+ jobs

Save this search

Added just now
Project Manager - Power (Multiple Locations)
Burns & McDonnell
Denver, CO · Saint Louis, MO · Kansas City, MO · Detroit, MI · Chicago, IL · Columbus, OH
…opportunity requires an individual who enjoys engineering, business development, and project management roles. A “seller-doer” type who has high quality technical and interpersonal…
Added 1 min ago
Assistant Branch Manager (Mt. Pleasant)
COASTAL STATES BANK
Mt. Pleasant, SC
…solutions, and business banking is preferred. Proficient with use of technology, including banking systems that include Premier UI, Mantl, Verafin, CheckFree (preferred by not required).…
Added 1 min ago
O
Sr. Marketing Automation Manager
OpenGov
Chicago, IL
- $160,000 to $180,550 USD / year
OpenGov's mission is to power more effective, efficient, and accountable communities through modern software for the public sector. As Sr. Marketing Operations Manager, you will lead the…
Added 1 min ago
Technology Strategy and Transformation Function Manager
Regions
Atlanta, GA · Charlotte, NC · Birmingham, AL
At Regions, Technology Strategy and Transformation Function Manager supports the development and execution of the enterprise Technology Strategy. This position leads and/or supports various…
Added 2 mins ago
Principal Content Marketing Manager, LTS Integrated Marketing
LinkedIn
Sunnyvale, CA
Experience marketing SaaS, HR technology, talent, learning, AI, or enterprise software solutions.
Added 3 mins ago
AWS Cloud Engineer
CGI Technologies and Solutions, Inc.
Washington, DC
Lead deployment of AWS EC2 environments using Infrastructure as Code (IaC) to support development, test, production, and disaster recovery environments.
Added 3 mins ago
Field Sales Manager
Arrow Electronics
Washington, DC
Experience selling technology solutions is required. Experience with software and Citrix is preferred.
Added 3 mins ago
Policy Team Lead
Trinzic
Washington, DC
At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than…
Added 3 mins ago
Senior Manager, Security Operations Center
Rubrik
Washington, DC
…processes to better enable teams at Rubrik to develop secure software and protect data and systems with appropriate security controls. Information Security also develops systems to monitor…
Added 3 mins ago
Water / Wastewater Conveyance Engineer
GFT.
Marlton, NJ · Newark, NJ · East Brunswick, NJ · Woodbury, NY · New York, NY · NJ
…conveyance, collection, and transmission. With a focus on integrating technology, sustainability, and compliance, we consider each water resources and environmental remediation project a…
Added 4 mins ago
Utility Network GIS Consultant, Manager
PwC
Washington, DC
As a Utility Network GIS Consultant, Manager you will lead client work focused on Esri-based utility network planning, design, implementation, and support, helping organizations use…
Added 4 mins ago
SAP Tech Director Generalist ( S/4 Migration, Appdev,integration, brown/blue, RISE+ AI)
PwC
Washington, DC
As a SAP Tech Director Generalist (S/4 Migration, Appdev, integration, brown/blue, RISE+ AI) you will lead SAP technology client work focused on S/4 migration, application development,…
Added 4 mins ago
Technical Program - Software Delivery - 6 Month Contract
SitusAMC
Washington, DC
Partner with business and technology leadership to create and implement processes for managing and tracking software development teams.
Added 4 mins ago
Business Intelligence and Data Manager
Washington Metropolitan Area Transit Authority
Washington, DC
WMATA’s Funds and Grants Management Office is seeking a Business Intelligence and Data Manager. This team leads Metro's efforts to transform data into actionable insights that strengthen…
Added 4 mins ago
Senior Product Manager, Technical, Database Services
Amazon Development Center U.S., Inc.
Seattle, WA
- 3+ years of technical (software development, network development, IT, other related) experience
Added 5 mins ago
Muscle Shoals Eye Center, Patient Care Coordinator
EssilorLuxottica Group
Muscle Shoals, AL
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Added 5 mins ago
JH
Clinical Hospital Pharmacist, Full Time
Jackson Health
Miami, FL
- Full-time
…between staff without specific request from the supervisor or manager. MS: Demonstrates problem-solving skills. Performs routine duties without direct…
Added 5 mins ago
B
Project Manager - R01572069
Brillio
NY
- $130,000 to $140,000 USD / year
Develop detailed project plans, schedules, and resource allocation models to monitor progress and ensure successful execution across all phases of the Software Development Life Cycle (SDLC).
Added 5 mins ago
Marketing Project Manager
Tinker Federal Credit Union
Oklahoma City, OK
Tinker Federal Credit Union’s Marketing department has an immediate opening for a Marketing Project Manager! This is an exciting opportunity to join one of the nation’s leading credit…
Added 6 mins ago
IG
Product Sourcing Engineer
Insight Global
Bellevue, WA
- From $80 USD / hour
Supplier development (technology, process, supply chain)
Added 6 mins ago
Controller
Red Cell Partners
McLean, VA
Red Cell Partners is an incubation firm building and investing in rapidly scalable technology-led companies that are bringing revolutionary advancements to market in three distinct practice…
Added 6 mins ago
Sr. Director, Transformation - USG
Vantor Inc.
Herndon, VA
Proven experience in project management leadership in organization that develops software and technology for Governments.
Added 9 mins ago
Office Manager
Current
Tucson, AZ
…career opportunities, learning, collaboration, and innovative technology. Whether you join Current or one of our partner firms, you’ll be part of a connected team investing in your…
Added 10 mins ago
Director, Product Legal
NetApp
San Jose · Durham · Wichita · Pittsburgh · Waltham · Seattle
…product, engineering, and business teams throughout the product development lifecycle, with a particular emphasis on enterprise products, on-premises offerings, cloud services and software…
Added 10 mins ago
Construction Manager - Kiewit Power Constructors
Kiewit
Homer City, PA
As a Construction Manager, you will oversee the overall direction, execution, and financial performance of the project. You will lead project administrators, superintendents, and engineers,…

MedWatch

IT Operations Manager

Remote, United States

$105,000 to $110,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $105,000 to $110,000 USD / year
Apply by: Feb 1, 2027
Education: Bachelor’s degree
Posting language: English
Posted: Nov 3, 2026

Original job description

Scope: The IT Operations Manager is responsible for the day-to-day leadership, management, and execution of IT operations, including end user support, application support, EDI operations, business systems administration, and technology service delivery. The role directly supervises operational IT staff, serves as the primary escalation point for operational technology issues, and ensures the effective delivery of technology services across the organization. Reporting directly to the Vice President of Technology, the IT Operations Manager implements departmental priorities and operational initiatives while collaborating with Development, Cybersecurity, Data Analytics, Infrastructure, and business stakeholders to ensure technology services align with organizational needs. The role is responsible for fostering a high-performing team environment, promoting cross-functional collaboration, and maintaining operational excellence across supported systems and services.

Education:

Bachelor's degree in Information Technology, Information Systems, Computer Science, Business Administration, Technology Management, or a related field required; equivalent combination of education and relevant experience may be considered.
Additional education or training in IT service management, systems administration, cybersecurity, cloud technologies, project management, leadership, or healthcare technology operations is desirable.

Licensure/Certification Requirements:

ITIL, Microsoft, CompTIA Security+, Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or other relevant technology operations, service management, or leadership certifications preferred.
Microsoft 365, Azure, cybersecurity, cloud administration, and business systems administration certifications are desirable.

Experience:

Minimum of five (5) years of progressively responsible experience in IT operations, service delivery, technical support, application support, systems administration, or related technology functions.
Minimum of two (2) years of supervisory, team leadership, or people management experience required.
Demonstrated experience leading, mentoring, developing, or coordinating technical staff and operational technology activities.
Experience supporting healthcare information systems, proprietary software solutions, client-server environments, remote workforces, and regulated operational environments is desirable.
Experience coordinating activities across business users, software development, cybersecurity, analytics, vendors, and client-facing teams is preferred.
Experience overseeing client implementations, EDI operations, business system administration, operational support services, and service delivery functions is highly desirable.
Experience administering Microsoft 365 and supporting cloud-based technology platforms, identity management, software licensing, and SaaS applications is preferred.
Experience supporting Azure environments and coordinating with infrastructure teams, managed service providers, and technology vendors is preferred.

Requirements/Skills:

Strong understanding of IT operations, service delivery, application support, endpoint management, business systems administration, and operational security practices.
Demonstrated ability to lead operational teams, establish priorities, manage competing demands, and ensure successful execution of departmental objectives.
Strong understanding of customer service principles, incident management processes, escalation management, service performance measurement, and continuous improvement practices.
Ability to evaluate technical and operational issues, determine appropriate resolution paths, and coordinate resources across multiple technical disciplines.
Strong knowledge of Microsoft 365 administration, SaaS application management, software licensing, identity and access management, and cloud-based technologies.
Working knowledge of Azure administration, infrastructure operations, reporting solutions, SQL databases, Crystal Reports, and business application environments.
Ability to translate business needs into operational requirements and coordinate activities between business stakeholders and technical teams.
Strong written, verbal, organizational, time management, problem-solving, and decision-making skills.
Demonstrated ability to mentor, coach, develop, and manage technical staff while fostering accountability, collaboration, knowledge sharing, and continuous improvement.
Ability to build productive working relationships across Development, Cybersecurity, Data Analytics, Infrastructure, IT Operations, vendors, clients, and executive leadership.
Ability to communicate effectively with technical and non-technical audiences at all levels of the organization.
Ability to handle complex situations tactfully, professionally, and diplomatically.
Strong computer skills with proficiency in Microsoft Office Suite products.

Duties and Responsibilities:

IT Operations and Service Delivery

Leads day-to-day IT operations, including help desk support, application support, service delivery, incident management, and operational technology administration.
Ensures support requests, incidents, and operational issues are managed, prioritized, communicated, and resolved in accordance with established service expectations.
Serves as the primary escalation point for operational technology issues affecting users, applications, systems, or business processes.
Establishes and maintains operational procedures, support standards, documentation, and service delivery metrics.
Monitors operational performance and identifies opportunities to improve efficiency, service quality, and user experience.
Ensures operational activities support departmental priorities established by the Vice President of Technology.

Staff Leadership and Development

Directly supervises Help Desk, EDI, and other IT operational support personnel as assigned.
Provides leadership, mentoring, coaching, and performance management to support employee growth and development.
Establishes performance expectations and promotes accountability, customer service excellence, and continuous improvement.
Supports recruitment, onboarding, training, succession planning, and professional development activities.
Ensures appropriate staffing coverage, workload distribution, and resource allocation to meet operational needs.

Business Systems Administration

Oversee administration and support of assigned business technology platforms, including Microsoft 365, Adobe, RingCentral, AskNicely, NICE inContact, and other enterprise applications.
Maintains responsibility for licensing, user provisioning, access management, and configuration governance for assigned platforms.
Serves as the escalation point for complex business systems issues and coordinates resolution with internal staff, vendors, and service providers.
Evaluates business system performance and recommends improvements to increase reliability, efficiency, and user adoption.
Coordinates software licensing renewals, vendor relationships, and operational support requirements for assigned platforms.

EDI Operations and Client Implementation Support

Oversee day-to-day EDI operations, client onboarding activities, implementation coordination, testing efforts, and production readiness.
Directly supervises EDI support resources and serves as the escalation point for implementation and transaction-processing issues.
Ensure EDI implementations, file modifications, and operational changes are completed accurately and within established timelines.
Coordinates activities between clients, IT operations teams, vendors, development resources, and business stakeholders to support successful implementation outcomes.
Monitors implementation progress, operational readiness, issue resolution, and post-implementation support activities.

Application Support, Reporting, and Operational Escalations

Serves as the primary escalation point for application support, reporting, workflow, and operational technology issues.
Oversees support processes for proprietary software applications and business systems to ensure effective issue resolution and user support.
Provides guidance and oversight for reporting requests, data validation efforts, and reporting-related troubleshooting activities.
Serves as an escalation resource for SQL-based reporting solutions, Crystal Reports development, and reporting data requirements when necessary.
Ensures appropriate triage and escalation of issues to Development, Cybersecurity, Infrastructure, Data Analytics, vendors, or other resources as required.
Identifies recurring issues, process gaps, and operational risks and develops recommendations for improvement.

Infrastructure and Cloud Operations Coordination

Participates in administration and support of the organization's Azure environment in collaboration with the Vice President of Technology, Network Administrator, and managed service providers.
Supports management of cloud services, identity systems, access controls, monitoring, and operational maintenance activities.
Acts as a consulted stakeholder for infrastructure planning, operational changes, technology projects, and service improvements.
Coordinates operational support activities involving infrastructure resources and external technology partners.
Supports business continuity, disaster recovery, and incident response activities as assigned.

Cross-Functional Technology Collaboration

Partners with the Vice President of Technology to promote effective collaboration between IT Operations, Development, Cybersecurity, Data Analytics, and Infrastructure teams.
Coordinates operational readiness, communication, support planning, and adoption activities for technology initiatives.
Helps align operational priorities and resource needs with departmental and organizational objectives.
Communicates operational risks, challenges, recommendations, and improvement opportunities to technology leadership.
Supports execution of departmental goals and strategic initiatives established by the Vice President of Technology.

Financial and Administrative Responsibilities

Assists with planning, monitoring, and management of operational technology expenditures.
Reviews and approves vendor invoices, purchases, and technology-related expenses as assigned.
Participates in vendor management activities and supports contract administration efforts.
Performs other duties as assigned by the Vice President of Technology or Chief Operations and Technology Officer.
Adheres to all company policies and procedures.

The pay range for this position is $105,000 - $110,000 annually. Work Environment / Physical Demands: This position is in a typical office / home office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment.

We are an Equal Opportunity Employer including disability/veterans.

Apply About employer

Report this job