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Added 1 min ago
OL
Service Manager (Will Train)
Orkin LLC
Hampton, VA
- $65,000 to $75,000 USD / year
Our Service Manager is a “pro” at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and…
Added 1 min ago
OL
Service Manager (Will Train)
Orkin LLC
Newport News, VA
- $65,000 to $75,000 USD / year
Our Service Manager is a “pro” at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and…
Added 1 min ago
OL
Service Manager (Will Train)
Orkin LLC
Culpeper, VA
- $60,000 to $70,000 USD / year
Our Service Manager is a “pro” at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and…
Added 1 min ago
OL
Commercial Sales Professional
Orkin LLC
Utica, NY
- $50,000 to $100,000 USD / year
…and the Orkin Guarantee that demonstrates our commitment to customer…
Added 1 min ago
OL
Commercial Sales Professional (Will Train)
Orkin LLC
York, PA
- $50,000 to $100,000 USD / year
…and the Orkin Guarantee that demonstrates our commitment to customer…
Added 1 min ago
BG
Supvr Substations
Baltimore Gas and Electric Company
Baltimore, MD
- $102,400 USD / year
…expeditious completion of work with high regard for cost, quality and customer satisfaction to accomplish desired results. Promotes safety principles and assists in the training and…
Added 1 min ago
Quality Engineering and Continuous Improvement Intern (8164)
SubCom
Newington, NH
…changes to quality controls. This intern will report to a Quality Manager and will handle items reporting through the Quality organization (i.e. Reliability Engineering, Quality Management…
Added 2 mins ago
M
Sales Manager Full-Time
Michaels
SEA, WA
- Full-time
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
Added 2 mins ago
Branch Operations Coordinator Anacortes WA
Wells Fargo
ANACORTES, WA
Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Added 2 mins ago
V
Entry-level Lube Tech/Technician
Valvoline
WOODLAND, WA
- $19.25 USD / hour
…help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their…
Added 2 mins ago
V
Entry-level Lube Tech/Technician (Part Time)
Valvoline
WOODLAND, WA
- $19.25 USD / hour
- Part-time
…help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their…
Added 2 mins ago
Service Advisor
Lithia & Driveway
F Kennewick, WA
This position is located onsite in Kennewick WA and reports to the Service Manager.
Added 2 mins ago
Senior Manager, Digital UX Design
CVS Health
Remote, United States
…for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award…
Added 2 mins ago
Field/Base Communications Network Technician
Leidos
Bremerton, WA
Coordinates network upgrades and planned maintenance activities with SMIT Program and customer stakeholders.
Added 2 mins ago
Branch Recruiter - Adecco - Tukwila, WA (Bilingual Spanish/English Preferred)
The Adecco Group
Tukwila, WA
Assist with identifying, sourcing, and screening top-quality candidates for open opportunities within the client program, as needed.
Added 2 mins ago
CE
CES Sales and Business Leadership Training Program
Consolidated Electrical Distributors
Spokane Valley, WA
- $47,000 to $65,000 USD / year
This challenging program requires a strong commitment from each participant and encompasses, but is not limited to, Electrical and Automation Fundamentals, Warehouse Operations, Supplier…
Added 2 mins ago
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Beauty Counter Manager - Laura Mercier & Trish McEvoy - Alderwood Mall
Nordstrom
Lynnwood, WA
- $27 to $28.1 USD / hour
The Beauty Counter Manager plays a dual role – part salesperson, part teacher – while maximizing sales in their assigned beauty brand. Ideal candidates are results-oriented and thrive in a…
Added 2 mins ago
Emergency Management and Business Continuity Program Manager
Avista Utilities
Spokane, WA
Develop program strategy, governance, priorities, performance measures, reporting practices, and multi-year improvement plans.
Added 2 mins ago
AU
System Technician (Multiple Positions)
Avista Utilities
Spokane, WA
- $28.77 to $51.67 USD / hour
…support of desktop and endpoint systems. Works directly with customer and project management office to deliver in-portfolio desktop and endpoint technology and software. Direct…
Added 2 mins ago
Product Manager - Technical, AFT Outbound Flow
Amazon
Bellevue, WA
As a Product Manager - Technical, you will own the product vision, strategy, and roadmap for systems that predict the state of downstream operations and make decisions in real time at the…
Added 2 mins ago
Senior Manager - Cybersecurity Compliance
CVS Health
Olympia, WA
The Senior Manager of Cybersecurity Compliance will lead and execute strategic initiatives related to Regulatory Compliance for CVS Health’s Enterprise Information Security team, guiding…
Added 2 mins ago
AT
Senior Product Marketing Manager, Field
Akamai Technologies, Inc.
Olympia, WA
- $132,100 to $237,900 USD / year
As a Senior Product Marketing Manager, Field, you will be the key connection between Akamai Cloud Product Marketing and our global sales organization. You will work closely with sales…
Added 2 mins ago
Nutrition Care Coordinator
Option Care Health
Olympia, WA
…enteral staff to maximize the effectiveness of the nutrition…
Added 2 mins ago
Project Manager
Maximus
Olympia, WA
Maximus is seeking an experienced Journeyman Program/Project Manager to lead the Rapid FCL Prototype Program. The Journeyman Program/Project Manager will be responsible for leading and…
Added 2 mins ago
Project Manager - Medicaid
Highmark Health
Olympia, WA
The Project Manager is responsible for driving organization-wide project execution, audit readiness, and strategic compliance initiatives for complex health plan accreditation and…

MedVanta, LLC

Therapy Front Desk Coordinator

Hanover, MD, United States

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Job details

Education: High school diploma
Experience: Minimum of 1+ years’ experience in administrative roles, preferably in a medical environment.
Posting language: English
Posted: Nov 10, 2026

Original job description

Position Summary/Scope Of Responsibility

The Centers for Advanced Orthopaedics LLC (CAO) is one of the nation’s largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. With approximately 2,000 employees, working in 28 Divisions, CAO is a growing business with revenues of approximately $250 Million. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce.

The Therapy Front Desk Coordinator is responsible for ensuring smooth and efficient operations of all therapy front desks including providing excellent customer service to all people who interact at the front desk. The Front Desk Coordinator is responsible for ensuring that all front desk policies and procedures are followed at any CAO therapy location assigned.

Primary Responsibilities

•Provide quality customer service to all patients, vendors and all other people who walk into or call the therapy clinic. •Address scheduling and billing patient issues and complaints and when necessary, defer to the Therapy Site Lead/Manager. •Track visit limits, authorizations, and prescription expiration dates for all patients. Perform daily “click-throughs” to ensure all patients scheduled for the following day have current prescriptions/authorizations and are not overdue for a re-evaluation. •Schedule, cancel and reschedule patient appointments and contact patients who no show for their appointments. Attempt to schedule out patient appointments in advance. Ensure that patients who call to cancel appointments are offered rescheduled appointments within the same week when possible and filling wait list appointments as they appear. Confirm new patient appointments. •Verify patient insurance eligibility and benefits and/or obtain pre-authorization prior to patient visit and as needed throughout patient’s length of care. •Check in patients and collect copayment, co-insurance, deductible, self-pay rate immediately upon arrival and payments for DME and supplies prior to patient’s departure. •Issue appropriate new patient registration paperwork to new patients and assist them with completion when necessary. Ensure all new patient registration paperwork is fully completed with all necessary signatures. •Assist with appeals to insurance companies to extend therapy services as necessary. •Obtain and track signatures for Medicare Plans of Care and Medicare Recertifications. •Greet people immediately upon entering clinic and answer phone calls and check voicemails and respond to voicemails every hour. •Complete the daily opening and closing procedures as specified by the practice/billing office. •Run daily, weekly, and monthly TheraOffice reports as required by Site Lead/Manager. •Monitor inventory of office supplies and orders or delegates ordering as appropriate and when necessary. Must obtain approval from Therapy Site Lead/Manager prior to ordering a supply piece of equipment, which exceeds $300. •Continuously seek ways to improve overall therapy front desk operations and patient and staff satisfaction.

Communicate with Therapy Site Lead/Manager and Director whenever necessary to keep him/her informed of any developments, problems, concerns, etc. which occur at the front desk.
Performs other duties as assigned.

Reporting Relationships The Therapy Front Desk Coordinator reports directly to the Practice Administrator. This role does not have direct reports.

Required Education & Experience

High School Diploma or GED required.
CPR for Healthcare Providers certification.
Minimum of 1+ years’ experience in administrative roles, preferably in a medical environment.
Experience and proficiency working with computers and electronic medical records.

Competencies/Required Skills

Strong Interpersonal Skills - Ability to develop relationships and collaborate in a decentralized organization.
Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results.
Strong oral and written communication skills with excellent self-discipline and patience
Proficiency in Windows based office technologies (e.g., Word, Excel)
Thorough knowledge of CPT & ICD-10 coding procedures.
Thorough knowledge of Medicare and third-party billing.
Thorough knowledge of Workers Compensation insurance its unique features and requirements.
Able to work independently.
Exudes professionalism in presentation.
Must be able to read, write, speak, understand, and communicate in the English language.

Physical Demands

Must be able to sit for long periods of time and lift up to 25 pounds.
Must be able to use appropriate body mechanics techniques when performing desk duties.
Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting.
Adequate hearing to perform duties in person and over telephone.
Must be able to communicate clearly to patients in person and over the telephone.
Visual acuity adequate to perform job duties, including reading materials from printed sources and computer screens.

Benefits Include:

Medical, dental, and vision insurance | Flexible Spending Account (FSA) and Health Savings Account (HSA) options | 401(k) retirement plan with employer contributions | Paid time off and paid holidays | Employer-paid life insurance | Voluntary supplemental benefits including disability and additional coverage options | Employee Assistance Program (EAP) Full-time employees are eligible for employer-paid life insurance. Part-time employees are eligible for 401(k) participation. Benefits eligibility and employer contribution levels may vary.

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More about this job

Skills

Front Desk
Orthopaedics
Customer service
Scheduling
Opening and closing procedures
Reporting
CPR
Electronic health records
Interpersonal skills
Communication skills
Microsoft Windows
Microsoft Word
Microsoft Excel
CPT
Work independently
Tolerate sitting for long periods
Heavy lifting

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