Registration Representative

Job Title

Registration Representative

Location

Remote (TN, GA, AL, FL, NC, SC, KY)

Job Type

Full-Time

Department

CBO Registration

Pay

$18.00/hr

About MedSrv, LLC

As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. At MedSrv, we believe it takes more than just technology and technical expertise to make a difference. It takes innovation, a willingness to adapt, and a passion to be the best. We are the difference in Revenue Cycle Management – guided by faith and committed to serving with integrity and compassion.

Position Summary

The Registration Representative supports back-office registration operations by reviewing and resolving registration issues that may cause claim errors, payer rejections, or denials.

Essential Duties and Responsibilities

Review and fix registration errors flagged during claim edits.

Resolve payer rejections (277 files) and denials related to registration.

Use Real-Time Eligibility (RTE) in EPIC to troubleshoot issues.

Identify and resolve payer mapping or user entry errors.

Manage payer information in client systems (add, remove, update order as needed).

Education and Experience

High school diploma or equivalent required.

At least one year of related insurance experience preferred; equivalent training or education considered.

Knowledge, Skills, and Abilities

Strong attention to detail and problem-solving skills.

Work Environment and Physical Requirements

Full-time remote position in Tennessee, Georgia, Alabama, Florida, North Carolina, South Carolina, or Kentucky.

Able to work at a computer for extended periods.

Occasionally lift up to 15 lbs.

Ready to make a difference in healthcare? Apply today and join MedSrv - where we guide by faith and serve with heart.