Jobs in the United States

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Added 8 mins ago
Division Manager
Acuren Inspection, Inc.
Tinley Park, IL
Acuren is seeking a Division Manager to support operations in Tinley Park, IL.
Added 13 mins ago
Federal Programs Project Manager, Air Force
WSP
San Antonio, TX
Ability to perform efficiently and independently within the design budget and schedule, to produce high quality deliverables responding to client's program.
Added 14 mins ago
SO
Human Services Consultant
State of Kansas
KS
- From $20.33 USD / hour
Added 15 mins ago
Division Manager
Acuren Inspection, Inc.
Tinley Park, IL
Acuren is seeking a Division Manager to support operations in Tinley Park, IL.
Added 16 mins ago
TC
Designer IB
The Cannon Corporation
Denver, CO
- $40,123 USD / year
Produce architectural documentation under the guidance of the Project Architect, Project Manager or Project Designer.
Added 17 mins ago
JL
Energy Manager
Jones Lang LaSalle
Boulder, CO
- $100,000 to $120,000 USD / year
The Energy Manager will serve on multiple on a single client assignment, leading the development and execution of comprehensive energy management and decarbonization programs. The Energy…
Added 17 mins ago
VU
Sr. Manager, Acceptance Solutions Sales Executive
Visa USA Inc
Denver, CO
- $176,500 to $332,300 USD / year
We are seeking a highly motivated and experienced Relationship Manager focused on driving Visa Acceptance Solutions revenue growth across our Emerging Merchant and Partner portfolios in…
Added 18 mins ago
MW
Retail Sales Manager - Bilingual Spanish
MY WIRELESS
Garland, TX
- $30,929.6 to $55,929.6 USD / year
My Wireless, an AT&T Authorized National Retailer, is currently looking for an experienced Retail Sales Manager that is excited to work in an industry that isn’t likely to slow down. As a…
Added 18 mins ago
MW
Retail Sales Manager
MY WIRELESS
Phoenix, AZ
- $36,899.2 to $61,899.2 USD / year
My Wireless, an AT&T Authorized National Retailer, is currently looking for an experienced Retail Sales Manager that is excited to work in an industry that isn’t likely to slow down. As a…
Added 22 mins ago
PMO Lead – Capital Projects & Operational Readiness
ABM US
Sugar Land, TX · Mountain View, CA
You may be eligible to participate in a Company incentive or bonus program.
Added 22 mins ago
Manager, Partnership Management
Pearson
Remote, United States
…customers are prepared, informed, and positioned for success. The Manager is accountable for program performance, customer satisfaction, operational execution, and achievement of cost,…
Added 22 mins ago
OL
Production Technician I
Odyssey Logistics & Technology Corporate
Vandalia, IL
- $17 USD / hour
…solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long-term…
Added 22 mins ago
OL
Production Technician I
Odyssey Logistics & Technology Corporate
Vandalia, IL
- $17 USD / hour
…solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long-term…
Added 22 mins ago
OL
Logistics Picker
Odyssey Logistics & Technology Corporate
Vandalia, IL
- $16 to $16.5 USD / hour
…solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long-term…
Added 22 mins ago
OL
Logistics Picker
Odyssey Logistics & Technology Corporate
Vandalia, IL
- $16 to $16.5 USD / hour
…solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long-term…
Added 22 mins ago
OL
Control Desk Specialist
Odyssey Logistics & Technology Corporate
Vandalia, IL
- $16 to $17 USD / hour
…solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long-term…
Added 22 mins ago
OL
Control Desk Specialist
Odyssey Logistics & Technology Corporate
Vandalia, IL
- $16 to $17 USD / hour
…solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long-term…
Added 22 mins ago
Lean Quality Manager
Victoria, TX
Caterpillar is seeking a Lean Quality Manager to lead the integration of Lean Manufacturing principles and Quality Management Systems across the Victoria facility. This role is responsible…
Added 25 mins ago
A
Construction Project Manager 5
Actalent
Pecos, TX
- $90 to $110 USD / hour
Previous experience serving as a Construction Manager or Owners Representative on behalf of a client.
Added 26 mins ago
Registered Nurse, RN, Senior Living Visits
BAYADA Home Health Care
Hockessin, DE
Monitor clients' conditions; reporting changes to Clinical or Client Services Manager
Added 26 mins ago
Program Manager - Custodial Operations
Service Source
Wilmington, DE
Implements and administers one or more programs for an association, non-profit, or similar organization. Program Managers are strategic individuals who supervises groups of projects and…
Added 26 mins ago
CORPORATE EXECUTIVE CHEF - Eastern PA or New Jersey
Compass Group, North America
Dover, DE
Develop and implement culinary operational plans that meet client commitments and Morrison Healthcare standards.
Added 26 mins ago
UI Software Developer - .Net - Remote
SitusAMC
Dover, DE
SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or…
Added 26 mins ago
Digital Program Manager
Datavant
Dover, DE
…outcomes throughout the project lifecycle. You'll partner with Client Success, Sales, Product, Engineering, Analytics, Operations, and other cross-functional teams to understand customer…
Added 26 mins ago
Lead Site Reliability Engineer - Remote
SitusAMC
Dover, DE
SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or…

Medput

Customer Success Manager

New York, NY, United States

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 21, 2021

Original job description

Company Description MedPut is an innovative SaaS based employee benefit program that provides interest-free financing and bill negotiation services for any out-of-pocket healthcare expenses. MedPut is growing rapidly and our customers’ success is at the core of everything we do. We are looking for a results-driven Customer Success Manager who is ready to contribute to the growth and continued success of MedPut. The CSM will be the key champion for existing MedPut customers, whose goal is to provide an optimal user experience to ensure renewals. We've recently launched a BNPL financing product called Basis. Basis allows customers of partner dental practices, vet clinics, and auto dealers to access interest-free financing with no credit check for any expense.

Job Description

What You’ll Do Note: Candidates who are not fluent in Spanish will not be considered for this position The CSM will be involved in all aspects of support, account management, product demonstrations and existing customer education.

Own the ultimate responsibility for customer enrollment. Be prepared to field any questions related to product offering.
Serve as the primary contact for the onboarding of new customers, the training of platform end users, as well as post go-live support.
Demonstrate the platform to existing customers.
Represent the voice of the customer to provide input into the product roadmap, marketing and sales process.
Develop a trusted advisor relationship with key stakeholders to drive product adoption and ensure that customers are leveraging the solution to achieve full business value.
Collaborate with cross-functional MedPut teams (Sales, Product, Marketing & Development) to address customer requirements and feedback.
Measure customer engagement and execute strategies to drive maximum ROI.
Identify opportunities for customers to act as MedPut advocates (e.g. testimonials, case studies).

Qualifications

What We’re Looking For

2-4 years experience in Customer Success, Account Management, or related areas; serving customers while making them immensely successful in terms of increased adoption and delivering value.
Experience building and maintaining relationships, while driving engagement as well as renewals.
Empathetic, positive attitude with a desire to help customers reach their goals.
Self-starter with a proven track record of driving customer success and aligning in complex customer environments at the executive and department levels.
Fanatical about customer success and tenacious at driving long-term customer value.
Team player with the highest level of integrity, who will continue to improve the way MedPut serves its customers.
Excellent communication and interpersonal skills.
Ability to work independently and to deliver on detail as well as strategy.
Comfortable in a startup environment with the ability to pivot quickly and wear multiple hats in a dynamic setting.
Fluency in Spanish is required
Experience in employee benefits is a plus but not required.

Additional Information What You’ll Get

Competitive salary
Great colleagues and a team oriented environment
The freedom to be creative and make a difference

At MedPut, we truly value our employees and want to do everything to ensure that our employees are not only happy and professionally fulfilled, but also have the opportunity to be healthy. Because of this, we are committed to providing access to a number of valuable health and wellness benefits for our employees such as:

Paid vacation and sick time
401K
Medical and dental insurance
STD/LTD insurance
Commuter transit benefits

Job Type: Full-time

Job Location:

Remote

Required education:

Bachelor's

All your information will be kept confidential according to EEO guidelines.

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More about this job

Skills

CSM
Onboarding
Sales
Communication skills
Interpersonal skills
Work independently

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