Patient Care Coordinator

We are seeking an experienced Patient Care Coordinator to join our remote team until April 2027. In this role, you will play a critical part in securing insurance authorizations, verifying benefits, and providing price estimates across a wide range of inpatient and outpatient services. Your work directly impacts overall team performance, authorization turnaround times, patient satisfaction, and health system financial goals.

Key Details:

• Job Title: Patient Care Coordinator

• Location: 100% Remote

• Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM EST

• Project length: Role will be concluded April 2027.

• Workload: High-volume environment (~20,000+ cases annually per coordinator)

Key Responsibilities

• Obtain and verify insurance authorizations and benefits for inpatient and outpatient services (including admissions, surgeries, imaging, diagnostic/procedural cardiology, rehab, and infusion).

• Generate accurate price estimates for patients and services.

• Support departmental financial accuracy goals (maintaining a secure rate above 95%).

• Ensure swift authorization turnaround times to protect patient schedules and satisfaction.

Qualifications & Requirements

• Experience: 2+ years of high-volume prior authorization experience required.

• EHR Proficiency: Hands-on experience with Epic software required.

• Strong attention to detail, accuracy, and time management skills.

• Ability to work independently in a fast-paced remote setting.

*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

*As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.