Human Resources Manager

Job Description

The Human Resources Manager is responsible for the day-to-day administration and coordination of Human Resources functions, ensuring consistent application of organizational policies, effective employee support, and compliance with applicable employment laws and regulations. This position serves as a resource to employees and management on HR-related matters, supports employee relations and workplace investigations, and oversees key HR processes including benefits, leave administration, employee records, and workplace safety.

Responsibilities/ Job Duties:

• Provide guidance to employees and management on HR policies, workplace concerns, and employee relations matters.
• Support employee investigations, document findings, and recommend appropriate next steps while escalating complex or sensitive matters as needed.
• Maintain accurate employee records and HRIS data, ensuring required documentation is completed and maintained in accordance with organizational and regulatory requirements.
• Support the consistent application of HR policies and procedures and assist with internal and external audits.
• Coordinate employee benefits administration, including open enrollment, employee communications, and coordination with benefits brokers and vendors.
• Administer leave of absence programs, employee status changes, salary administration, and employment documentation.
• Assist with timekeeping and payroll coordination, maintain accurate employee records, and conduct exit interviews.
• Assist with offer preparation and negotiation for senior-level and professional hires, including physicians and medical directors.
• Support labor-management meetings, assist with the interpretation and application of collective bargaining agreements, and coordinate follow-up on labor-related concerns.
• Coordinate workers’ compensation claims and workplace injury follow-up with insurance providers and internal stakeholders.
• Support workplace safety initiatives, incident reporting, and compliance with applicable safety requirements.
• Coordinate employee and management training, maintain training documentation, and monitor completion of required programs.
• Assist with employee recognition programs, wellness initiatives, and organizational events that promote employee engagement.
• Partner with the Human Resources Director on departmental initiatives, reporting, and process improvements.
• Perform additional duties as assigned to support the overall objectives of the Human Resources department.

Minimum Education and Experience Qualification Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
• Minimum of 3–5 years of progressive Human Resources experience, preferably within healthcare or a similarly regulated environment.
• Working knowledge of federal and California employment laws, including wage and hour requirements, FMLA/CFRA, ADA, OSHA, workers’ compensation, and COBRA.
• Experience supporting a unionized workforce, including familiarity with collective bargaining agreements and labor relations.
• Strong understanding of HR functions, including employee relations, benefits administration, leave management, and HR compliance.
• Proficiency with HRIS systems and Microsoft Office applications.
• Bilingual in English and Spanish required.
• PHR or SHRM-CP certification preferred.

Schedule/ Shift: Monday through Friday, 8:00 AM–5:00 PM.

*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

*As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients