Epic Professional Billing Analyst

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

Our client is seeking an Epic Professional Billing Analyst to design, build, configure, test, and maintain assigned application functionality. This role involves troubleshooting various issues, supporting application upgrades and optimization initiatives, and partnering with operational teams to ensure system build aligns with organizational needs. The analyst will also manage support tickets, participate in go-live activities, and document system modifications and workflows.

Key Responsibilities

• Designing, building, configuring, testing, and maintaining assigned application functionality
• Troubleshooting customer, workflow, system, and application build issues and identifying appropriate solutions
• Supporting application upgrades, enhancements, implementations, and workflow optimization initiatives
• Partnering with Operations, Informatics, training teams, and application peers to ensure system build aligns with operational needs
• Managing support tickets from initial research through resolution, including communicating updates and documenting outcomes
• Supporting go-live and post-go-live activities and participating in on-call support as needed
• Following established change control, issue management, and application governance processes
• Documenting build decisions, workflow changes, risks, issues, enhancements, and system modifications
• Developing and maintaining test scripts, project documentation, future-state workflows, and change-readiness materials
• Assisting with business case information and governance documentation for application changes
• Serving as a resource for Level 1 analysts and helping validate newly certified analysts or new application build work

Qualifications

• Active certification or proficiency in Epic Resolute Professional Billing and/or PB Claims
• PB Claims (Preferred)

Experience

• Typically 3 to 5+ years of hands-on Epic Analyst experience specializing in revenue cycle or professional billing

Skills

• Deep knowledge of workqueue mechanics, claim reconciliation, build migration protocols, and analytical troubleshooting.

Education

• Active certification or proficiency in Epic Resolute Professional Billing and/or PB Claims

Additional Requirements

Remote work within the Eastern Time Zone (EST) is required.

Benefits

• Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
• Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans, and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
• 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
• Short Term Disability Insurance.
• Term Life Insurance Plan.

*We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.

Any required state or Joint Commission training is compensated at the state or local minimum wage rate.

*As a job position within our IT and EHR division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing confidential information, potential exposure to personally identifiable information and/or HIPAA records and information, access to work stations for other staff, access to login credentials for protected technical equipment and software, unrestricted access to company software and programs. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.