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Director of Operations
UnitedHealth Group
Griffin, GA
- $90,880 to $136,320 USD / year
The RN Director of Operations is responsible for the overall organization, financial management, and operational leadership of one or more home health care centers. This role provides…
Added 1 min ago
Community Residence Aide
PROMESA R.H.C.F.
Bronx, NY
…Mental Health and Acacia Network to ensure resident safety and program compliance. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable…
Added 1 min ago
Community Residence Aide
PROMESA R.H.C.F.
Bronx, NY
…Mental Health and Acacia Network to ensure resident safety and program compliance. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable…
Added 1 min ago
General Laborer
WM
Haverhill, MA
We Are Committed to Your Growth: Your Tomorrow Education Assistance Program, paid on-the-job training, and established career progression.
Added 1 min ago
Spares Support Specialist
FlightSafety International
DFW Airport, TX
…(FTDs) at a Learning Center. Provides training and guidance to Associate Spares Support at other FlightSafety International training…
Added 1 min ago
Leadership Development Program, Business & Commercial Engineering (June 2027)
Rockwell Automation (USA)
Mayfield Heights, OH
Rockwell Automation's EDGE Leadership Development Program is a 2-year program designed to develop future leaders and innovators. As an EDGE Associate, you'll experience diverse 6-month…
Added 1 min ago
SB
Optical Coordinator
SOUTH BOSTON COMMUNITY HEALTH
South Boston, MA
- $23.62 to $28.2 USD / hour
…education, insurance verification, eyewear ordering, inventory management, and collaboration with clinical and administrative teams, you will help patients navigate the often-complex…
Added 1 min ago
Apartment Maintenance Technician | MAA Grand Cypress
MAA
Cypress, TX
One to three years of experience in multifamily property management, facility maintenance, and/or mechanical repair
Added 2 mins ago
FS
School Bus Driver
FIRST STUDENT MANAGEMENT LLC
VILLA PARK, IL
- $25.75 USD / hour
Career Advancement Opportunities: Advance into operational, maintenance, management, and leadership roles in over 540 locations across the U.S. & Canada!
Added 2 mins ago
FS
School Bus Driver
FIRST STUDENT INC
CHATTAROY, WA
- $17.13 to $30 USD / hour
Career Advancement Opportunities: Advance into operational, maintenance, management, and leadership roles in over 540 locations across the U.S. & Canada!
Added 2 mins ago
FM
School Van Driver
FIRST MANAGEMENT SERVICES LLC
SKOKIE, IL
- $21 USD / hour
Career Advancement Opportunities: Advance into operational, maintenance, management, and leadership roles in over 540 locations across the U.S. & Canada!
Added 2 mins ago
Medical Assistant
Urology of Indiana LLC
Greenwood, IN
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters”
Added 2 mins ago
Principal Network Development Engineer
Oracle
Nashville, TN
…environments. Its scope includes core routing and switching, firewall management and security services, advanced network fabrics, OCI cloud networking, and network automation. The team also…
Added 2 mins ago
Grants Manager A/B
Trustees of University of Pennsylvania
United States
budget submission. Grants Manager B will manage more complex grants, including clinical research grants and program projects involving multiple subcontracts. Grants Manager B will have…
Added 3 mins ago
4S
Quality Assurance Lead - Pallet Services
48forty Solutions
Lakeland, FL
- $20 to $21 USD / hour
…pallet sorters and leads on sort standards, and recertify any associate whose audit results fall below standard.• Verify adherence to site SOPs on the sort floor and dock, including sort…
Added 3 mins ago
Host - Conner's Kitchen + Bar
Courtyard Fort Wayne, IN
Fort Wayne, IN
-Must be CPR certified, MSDS trained, and completed AWAIR program
Added 3 mins ago
UC
Teacher
Union County Community Action, Inc
Monroe, NC
- Up to $20.56 USD / hour
Eligible employer for the Public Service Loan Forgiveness (PSLF) Program
Added 3 mins ago
UC
Preschool Teacher
Union County Community Action, Inc
Hamlet, NC
- $18.65 USD / hour
Eligible employer for the Public Service Loan Forgiveness (PSLF) Program
Added 3 mins ago
Lead Teacher
Union County Community Action, Inc
Wadesboro, NC
Eligible employer for the Public Service Loan Forgiveness (PSLF) Program
Added 3 mins ago
Integrative Customer Care Specialist
Nature's Way
Green Bay, WI
Work closely with management to provide customer and employee insights that identify potential process improvements or training needs.
Added 4 mins ago
Inside Sales Engineer
Boler, Hendrickson, Anchor Harvey
Elgin, IL
…solutions while supporting profitable growth and successful program…
Added 4 mins ago
IT Product Analyst (Hybrid Work Model)
Sentry Insurance Company
Stevens Point, WI · Madison, WI
You can enjoy a complete benefits package, including generous paid time off, 8% 401(k) match, matching charitable gift program, bonus plan based on company performance, meal stipends,…
Added 4 mins ago
Quality Assurance Specialist
Aspen Co-Pak LLC
Spanish Fork, UT
Execute the Environmental Monitoring Program (swabs, ATP, air/water sampling).
Added 4 mins ago
Executive Chef
Elior North America
Wexford, PA
Disclaimer: This job description can be revised by management as needed.
Added 5 mins ago
Security Control Assessor II
GD Information Technology, Inc.
United States
The SCA is responsible for conducting a comprehensive assessment of the management, operational, and technical security controls employed within or inherited by an IS to determine the…

MediaNews Group, Inc

Tech Support II

Denver, CO, United States

The salary range is $65,000 - $85,000 + cell phone stipend.

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Job details

Pay: The salary range is $65,000 - $85,000 + cell phone stipend.
Experience: 3-5 years of IT/tech support experience
Posting language: English
Posted: Oct 30, 2026

Original job description

Summary:

This position provides technical support for complex hardware, operating system, and application issues across the Company. This includes in-depth troubleshooting and resolution for PC desktops, PC laptops, Mac desktops, Mac laptops, printers, and various desktop operating systems and core business applications. This role is responsible for resolving escalated user issues, performing specialized equipment setups, and contributing to infrastructure maintenance.

Although this is a remote position, candidates must reside in CO, IL, PA, or MN.

What you will do:

Provide technical support to employees via phone, chat, and in person, and serve as an escalation point for Level 1 support
Respond in a timely manner to emergency and escalated incidents
Resolve complex hardware and software issues, including application failures, network connectivity problems, and operating system configuration issues
Configure, deploy, and support computer and equipment setups for various positions, including new employees
Manage and document help desk tickets in the ticketing system, ensuring detailed notes on troubleshooting steps and resolutions
Contribute to and help maintain the knowledge base
Perform proactive system maintenance, including advanced software patching, system imaging, and in-depth virus and malware removal
Keep up to date with new technologies and changes in hardware, software, and enterprise operating systems supported by the company, often participating in pilot programs
Ensure security and maintain compliance with relevant policies, laws, and regulations
Provide in-depth support for Windows OS, macOS, and core business applications

What you will bring:

Advanced IT troubleshooting skills across a variety of desktops, laptops, and Apple products
Troubleshooting skills in support of manufacturing technologies
Strong customer service skills with the ability to manage stressful, complex support situations while maintaining professional communication
Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP) as they relate to desktop support and connectivity issues
Experience with advanced PC and Mac setup, system imaging, profile migration, and in-depth printer diagnostics and repair
Excellent analytical and problem-solving skills, with the ability to identify root causes and implement lasting solutions
Intermediate hardware diagnostic and repair skills, including component replacement, firmware updates, and data recovery techniques
Familiarity with the administration and advanced use of help desk ticketing systems and remote support tools
Experience with Active Directory user and computer object management (e.g., Group Policy troubleshooting, user creation/modification)
Associate degree, relevant certifications or equivalent experience required
3-5 years of IT/tech support experience

Benefits and Compensation:

The salary range is $65,000 - $85,000 + cell phone stipend. Pay is based on several factors including but not limited to geographic location, education, work experience, time in role, certifications, etc. In addition to your salary, the Company offers eligible employees a variety of benefits including medical, dental, life and disability insurance, 401k, as well as paid time off and select paid holidays (all benefits are based on eligibility). Please click the following link for more detailed information: www.mymedianewsgroup.com

Who we are:

At MediaNews Group, our employees are our greatest asset. MediaNews Group (MNG) was established in 1985 and has over 4,000 employees nationwide including subsidiaries and other corporate affiliates. There are more than 100 different brands within our portfolio. In addition to our print products, we are a client-centric digital organization that brings scale, precision, and sophistication to digital marketing. Leveraging the belief that people matter as much as technology, our suite of products, including Adtaxi, helps advertisers solve complex marketing challenges with custom, performance-driven solutions. Readers turn to us for all the news and information that matters to them nationwide. Adtaxi is an exclusive program with the ability to reach 196M or 95% of the U.S. wired population that was established in 2010. Learn more at www.medianewsgroup.com.

“4x Built In Best Places to Work Winner - 2023-2026”

EEO Statement:

We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

How To Apply:

Please submit an online application along with your resume for this position here

Closing Date:

Continuous recruitment until the position is filled

Conditions of Employment:

A full pre-employment background check will be conducted as part of the selection process. Must be willing to submit and pass the necessary required checks

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