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Added 9 mins ago
CG
BARISTA (FULL AND PART TIME)
Compass Group, North America
Austin, TX
- $22 to $24 USD / hour
- Part-time
We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
Added 11 mins ago
Field Director, Austin
Banfield Pet Hospital
Austin, TX
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 37 mins ago
IT Deskside Support Specialist
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…candidate must have a history of providing exceptional customer…
Added 1 hour ago
SO
Social Services Associate - Utqiagvik (PCN 063855)
State of Alaska
Utqiagvik, AK
- $36.23 USD / hour
recruiting for full-time Social Services Associate (SSA)
Added 1 hour ago
Yard Associate - Bilingual Preferred (English/Spanish)
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Prescott Valley, AZ
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
Added 1 hour ago
Yard Associate - Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply
Cincinnati, OH
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
Added 1 hour ago
Yard Associate - Bilingual Preferred (English/Spanish)
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Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
Added 1 hour ago
Marketing Associate
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Support HR with recruiting and culture with internal campaigns and materials.
Added 2 hours ago
Associate Captive Consultant
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United States
…retirement, and wealth management strategies. As a trusted partner to our clients, we believe in hands-on proactive service, data-driven insights, and understanding how global events can…
Added 3 hours ago
AC
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Malvern, PA
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…capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and…
Added 3 hours ago
Research Associate
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The Research Associate will collect face and body data gathered from large-scale capture domes and VR headsets by:
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Leave of Absence Sr Specialist
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Added 3 hours ago
Optometric Tech Supervisor
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Ad Sales Representative Associate - Ad Agency Partner Manager
N3, LLC Company
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The Partner Manager is responsible for managing, retaining, and growing a portfolio of advertising partners across agency and/or direct advertiser relationships. This role blends…
Added 3 hours ago
AI/ML Computational Science Associate Manager
Accenture LLP Company
United States
…organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused,…
Added 4 hours ago
Senior R&D Hardware Engineering Technician
Pattern Bioscience
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Troubleshoot system-level issues across mechanical, electrical, firmware, and software, and partner with engineers to drive root cause and resolution
Added 4 hours ago
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Order Fulfillment Associate
Aston Carter
Tigard, OR
- $20 to $20.5 USD / hour
Job Title: Order Fulfillment AssociateJob DescriptionThe Order Fulfillment Associate processes customer orders using an Enterprise Resource Planning (ERP) system and a ticketing system,…
Added 4 hours ago
Principal Associate, Design Operations
Capital One
Plano, TX
As a Design Operations Principal Associate, you will play a central role in enabling our design, product, and operations teams to move faster. You will think strategically about how teams…
Added 4 hours ago
Manufacturing Engineer, Machining & Additive Associate (Winter 2027)
Astranis
San Francisco, CA
…contracts. Astranis is the preferred satellite communications partner for buyers with stringent requirements for uptime, data security, network visibility, and…
Added 4 hours ago
M
Associate Customer Success Manager
Medely
Remote, United States
- $58,000 to $65,000 USD / year
…need to provide consistent, high-quality patient care. As an Associate Customer Success Manager (Scale), you’ll help outpatient and post-acute facilities across the country get lasting…
Added 4 hours ago
TS
Sales Manager - Charlottesville/Lynchburg, VA
The Scotts Company LLC
Charlottesville, VA · Lynchburg, VA
- $66,400 to $78,100 USD / year
Develop recruiting plans, interviewing, and make hiring decisions to build out your Merchandiser team while effectively managing your budget
Added 4 hours ago
AT
T-Mobile Retail Sales Associate HAMILTON | Greenwood Ave Avg. All in $30
Arch Telecom
Hamilton, NJ
- $15.92 to $30 USD / hour
Build relationships with and partner with employees across channels, including business and customer service to:
Added 4 hours ago
AT
T-Mobile Retail Sales Associate NORTH BRUNSWICK | US 1 Avg. All in $30
Arch Telecom
NORTH BRUNSWICK, NJ
- $15.92 to $30 USD / hour
Build relationships with and partner with employees across channels, including business and customer service to:
Added 4 hours ago
MG
Human Resources Manager
Mittera Group Inc
Berkeley, IL
- $90,000 to $120,000 USD / year
…support business objectives, including workforce planning, recruiting, employee retention, and succession…
Added 4 hours ago
Growth Operations Associate
Anduril Industries
Costa Mesa, CA
We are looking for a Growth Operations Associate to join our rapidly growing team in Costa Mesa. In this role, you will be responsible for partnering across the business to design scalable…

Medely

Associate Customer Success Manager

Remote, United States

$58,000 to $65,000 USD / year

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Job details

Pay: $58,000 to $65,000 USD / year
Experience: A minimum of 1-3 years of experience in Customer Success, Account Management, Customer Support, or another customer-facing or operations role.
Posting language: English
Posted: Nov 6, 2026

Original job description

The Company

Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. With the support of top-tier investors, Medely has quickly become a go-to platform for healthcare professionals to instantly access high-paying jobs with the freedom and flexibility to work when and where they want.

As a fully remote team of sharp, collaborative, and entrepreneurial individuals, we are dedicated to redefining the way healthcare workers and facilities work together to provide for patients. We are looking for passionate and skilled professionals to join our team and help us take on tough challenges in this fast-expanding healthcare industry segment.

Join us in our mission to transform the healthcare staffing industry and improve patient lives!

THE ROLE

Medely helps healthcare facilities find the clinicians they need to provide consistent, high-quality patient care. As an Associate Customer Success Manager (Scale), you’ll help outpatient and post-acute facilities across the country get lasting value from our platform.

You’ll manage a high-volume portfolio and use customer insights, thoughtful outreach, and scalable programs to strengthen engagement and retention. You’ll help customers overcome common challenges, reconnect with the platform, and make the most of Medely’s tools. Along the way, you’ll help us spot emerging needs and improve how we support customers at scale.

This is an opportunity to build your Customer Success skills while making a meaningful contribution to a team using technology to address real healthcare staffing challenges.

THE IMPACT YOU’LL MAKE:

Help customers stay engaged: Monitor account activity and health signals, then reach out with relevant guidance when a customer needs support or could benefit from renewed engagement.
Make customer education easy to access: Help create and deliver useful communications, webinars, resources, and automated programs that show customers how to get more from Medely.
Support retention and growth: Recognize signs of risk or changing staffing needs, take action where you can, and connect customers with the right internal partners.
Bring customer needs back to the team: Identify recurring questions and platform challenges, and share clear feedback with Product and other teams.
Learn from the results: Track engagement, account health, and campaign performance to understand what’s working and help improve our approach.

WHAT SUCCESS LOOKS LIKE

You’ll help customers remain active and engaged, contribute to retention and re-engagement, and make it easier for facilities to get value from Medely. You’ll also help the team recognize at-risk accounts, surface growth opportunities, and build more effective ways to support customers at scale.

WHAT YOU'LL BRING

A minimum of 1-3 years of experience in Customer Success, Account Management, Customer Support, or another customer-facing or operations role.
A genuine interest in helping customers solve problems and get more value from a product or service.
Comfort reviewing data, spotting patterns, and using what you learn to prioritize your work.
Clear, thoughtful written and verbal communication skills - helping customers get more value from Medely.
Strong organization and follow-through across multiple accounts and priorities.
Curiosity about technology and the ability to learn tools such as Salesforce, Intercom, or similar customer and CRM platforms.
A collaborative approach and good judgment about when to resolve an issue yourself and when to bring in a partner.
The flexibility to balance consistent programs with customer needs that require individual attention.

Compensation: $84,000- $93,000 OTE (base + commission at plan).

Why Medely: Benefits & Perks

Competitive Compensation: Based on experience and performance
Long-term Incentives: 401k
Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance
Flexibility: We believe that work/life balance is important, so we offer flexible and unlimited PTO
Paid parental leave
Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry nationally!
Ownership: Drive meaningful business impact on a team you’ll help build and define!
Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office!

We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.

Work location is flexible if approved by Medely.

Medely does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency or outside recruiter without prior approval from a member of the Medely Human Resources or Recruiting team to be unsolicited and gratuitous, and such submissions will not be recognized by Medely for purposes of “ownership” of the candidate.

We are an E-Verify company.

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