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Added 2 days ago
Patient Ambassador
Med-Metrix
Arlington, VA
Must possess the ability to resolve problems and respond to complaints positively and productively · Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 2 days ago
Clinical Documentation Integrity Specialist- Remote
Med-Metrix
Parsippany-Troy Hills, NJ
Active RN, MD, DO, NP, or PA license required · Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 3 days ago
Supervisor, Accounts Receivable Services - Hospital
Med-Metrix
United States
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 3 days ago
Coding Associate
Med-Metrix
Parsippany-Troy Hills, NJ
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 4 days ago
Regional Vice President, Business Development - Revenue Cycle
Med-Metrix
Chicago, IL
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 4 days ago
Team Lead, Accounts Receivable Services
Med-Metrix
Red Bank, NJ
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 4 days ago
Supervisor, Accounts Receivable Services - Remote
Med-Metrix
NJ
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 4 days ago
Payment Variance Analyst
Med-Metrix
Parsippany-Troy Hills, NJ
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 7 days ago
Physician Advisor II - MD Require - Remote
Med-Metrix
Philadelphia, PA
Must possess a
Added 7 days ago
Collections Representative Bi-Lingual Spanish/English - Remote
Med-Metrix
Garden City, NY
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 8 days ago
Patient Advocate
Med-Metrix
Hartford, CT
Must possess reliable transportation to ensure consistent on-site attendance and punctuality · Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 8 days ago
Patient Advocate
Med-Metrix
Hartford, CT
Must possess reliable transportation to ensure consistent on-site attendance and punctuality · Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 8 days ago
Imaging Specialist
Med-Metrix
Arlington, VA
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 9 days ago
Patient Account Representative PB Remote
Med-Metrix
GARDEN CITY, NY
Added 10 days ago
Patient Advocate
Med-Metrix
Palm Coast, FL
Must possess reliable transportation to ensure consistent on-site attendance and punctuality · Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 10 days ago
Vice President, Revenue Cycle Management - Hospital Experience Required
Med-Metrix
Arlington, VA
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 11 days ago
Manager, Solutions Support
Med-Metrix
Parsippany-Troy Hills, NJ
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 15 days ago
Manager, Accounts Receivable Services - Remote
Med-Metrix
Parsippany-Troy Hills, NJ
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 15 days ago
Collections Representative Bilingual English/Spanish Remote
Med-Metrix
GARDEN CITY, NY
Added 16 days ago
Billing Optimization Analyst
Med-Metrix
Parsippany-Troy Hills, NJ
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 16 days ago
Technical Denials Analyst
Med-Metrix
Parsippany-Troy Hills, NJ
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 16 days ago
Accounts Receivable Optimization Analyst
Med-Metrix
Parsippany-Troy Hills, NJ
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 16 days ago
Patient Advocate
Med-Metrix
Tarpon Springs, FL
Must possess reliable transportation to ensure consistent on-site attendance and punctuality · Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 17 days ago
Data Management Analyst, Denials AI
Med-Metrix
Parsippany-Troy Hills, NJ
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Added 22 days ago
Director, Revenue Cycle Management- Remote
Med-Metrix
Parsippany-Troy Hills, NJ
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes

Med-Metrix

Supervisor, Patient Access -Bed Control - 5:30PM - 1:00AM

Arlington, VA, United States

Apply on jobs.dayforcehcm.com About employer

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Job details

Experience: 3+ years’ experience managing the front desk at a hospital, physician practice or leading an insurance verification team for a third party billing office or similar setting
Posting language: English
Posted: Oct 12, 2026

Original job description

Job Purpose

The Supervisor, Patient Access is responsible for monitoring and overseeing the daily activities of the insurance verification, financial clearance and authorization team including inventory management, monitoring of process KPI’s, communicating appointment scheduling changes front-desk leadership and monitoring productivity and quality.

Duties and Responsibilities

Monitors all pieces of insurance verification, financial clearance and authorization work-flow including all inbound forms of account referral, daily team throughput, communication with the front desk and handling of account escalations
Ensures all process goals are met inclusive of hitting financial clearance days out targets, POS collections targets and reduction of eligibility & benefit denials
Manage team productivity daily, weekly and monthly ensuring productivity targets are met
Ensure weekly QA is performed on all work and address performance issues with training, mentoring and action plans for improvement
Provide assistance/resolution to external and internal client inquiries
Prepares and maintains daily and weekly reports/logs including but not limited to front-desk account escalations, notification of appointments for reschedule and account inventory logs to manage team work-flow
Maintain a current working knowledge of all healthcare related issues and regulations
Identifies issues and works with the manager and director to get them resolved
Provide training, monitoring and feedback as well as disciplinary action as necessary
Maintain a professional attitude
Maintain confidentiality at all times
Monitors team attendance, PTO usage and staffing requirements
Other duties as assigned by their management team
Responsible for ensuring that remote client access to is disabled for terminated or transferred employees when applicable in a timely fashion
Report any security or HIPAA violations or concerns for your team to the HIPAA Officers in a timely fashion
Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Understand and comply with Information Security and HIPAA policies and procedures at all times and ensure all direct reports are trained and in compliance of said policies and procedures at all times
Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties for your respective team

Qualifications

3+ years’ experience managing the front desk at a hospital, physician practice or leading an insurance verification team for a third party billing office or similar setting
Ability to work well individually and in a team environment
Must be reliable, responsible, goal oriented and flexible
Excellent interpersonal, communication and organizational skills
Experience in Hospital Billing, Physician Billing or Physician Practice Management
Strong organizational skills
Strong verbal and written skills in order to effectively communicate with patients, co-workers, insurance companies, practice staff, and clients
Proficiency in Microsoft Office Suite
Strong interpersonal skills, ability to communicate well at all levels of the organization
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability with a strong sense of urgency and results oriented
Excellent written and verbal communication skills required
Gracious and welcoming personality for customer service interaction

Working Conditions

Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.
Physical Demands: While performing the duties of this job, the employee is required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
Work Environment: The noise level in the work environment is usually minimal.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

Apply on jobs.dayforcehcm.com About employer

More about this job

Skills

Inventory management
Scheduling
Front Desk
Leadership
Communication skills
Manage staff
Coaching
Manage work
Provide training
Confidentiality
Cybersecurity
Regulatory compliance
Organizational skills
Microsoft Office
Interpersonal skills
Problem solving
Customer service
Office equipment

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