ON CALL PROGRAM ASSISTANT

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General Summary On an on-call basis, responsible to assist with preparation, packaging and delivery of meals, training and scheduling of volunteers, packing, pick-up and delivery activities and maintenance of accurate records for Meals 4 Kids participants and volunteers. Complete administrative tasks as assigned. Principal Duties and Responsibilities (Essential Functions)

• Perform Meals on Wheels delivery duties for routes lacking volunteer coverage in assigned service area
• Ensure the proper preparation and on-time delivery of meals to program participants by following all standards
• Follow up with participant if driver is unable to deliver the meal. Redeliver meals as necessary
• Assist with the scheduling of volunteer drivers for each route as needed
• Assist with meal preparation and packaging following Meals on Wheels People standards
• Assist in cleaning and sanitizing cooler bags at the end of each day
• Assist M4K Program and Central Kitchen staff and volunteers as needed
• Complete administrative tasks as assigned
• Assist with Community Dinners as needed
• Participate in in-service training and attend required meetings
• Other duties as assigned

Education & Knowledge

• High School diploma or equivalent
• Valid Food Handler’s Certification or ability to obtain within two weeks
• Valid driver’s license, auto insurance and transportation required

Skills, Abilities & Experience

• COVID 19 vaccine required or approved waiver
• Bilingual/Bicultural English/Spanish, Vietnamese, Russian, Asian or African languages preferred
• Ability to work with and manage volunteers
• Strong organizational, record keeping, time management and multi-tasking skills including the ability to set priorities and be flexible to last-minute changes
• Ability to work in a team environment and effectively communicate with diverse populations including minority, low income and persons with disabilities
• Ability to repetitively move 35lbs; routinely moves cooler and cooler bags from one location to another and from various heights in preparation of and for the completion of meal delivery; ability to ascend stairs and move around on city sidewalks
• Ability to quickly learn new computer programs; experience with client data management systems preferred

Any satisfactory combination of experience, training and/or education which ensures the ability to perform the work may substitute for the above qualifications.