Jobs in the United States

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Added 1 min ago
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Data Quality Analyst
TEKsystems
Fairfield, CA
- $30 to $32 USD / hour
BACKGROUND ON THE ROLE ***THIS IS A REMOTE ROLE BUT THE CANDIDATE MUST RESIDE IN CA
Added 1 min ago
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It Support Technician
TEKsystems
Gary, IN
- $20 to $25 USD / hour
…employees in both the office and plant environment. Advanced infrastructure, networking, and cybersecurity administration are managed by the IT Manager.Key Responsibilities Troubleshoot and…
Added 2 mins ago
Cost Manager – E&NR
Turner & Townsend
Remote, United States
Turner & Townsend is seeking an experienced Cost Manager to support the delivery of complex capital projects within the Energy & Natural Resources sector. This role will focus on providing…
Added 2 mins ago
Technical Program Manager, Software
Gatik AI
Santa Clara, CA
Gatik is looking for a detail-oriented and collaborative Technical Program Manager - Software to drive the execution and release cycles for our core autonomy software and mapping platform.…
Added 6 mins ago
GIS Technician II - Utility Pole Program Lead
Landpoint
Fort Worth, TX
The GIS Technician II - Utility Pole Program Lead is responsible for managing, processing, and analyzing utility infrastructure data collected in the field for electric utility programs.…
Added 12 mins ago
Systems Engineering Requirements Team Lead
The Boeing Company
Hazelwood, MO
Build, maintain, and continuously improve the requirements infrastructure, including standards, templates, review practices, and the overall requirements development workflow.
Added 13 mins ago
Public Service Faculty - Strategic Management and Organizational Effectiveness Unit Manager
University of Georgia Staff
GA
Whether it is through our award-winning PROPEL (Planning Rural Opportunities for Prosperity and Economic Leadership) program for rural communities, our CyberArch student program that helps…
Added 14 mins ago
Manufacturing Training Specialist
Stellar Energy Americas Inc
Jacksonville, FL
…processes continue to grow, modern facilities require cooling infrastructure that can scale quickly, efficiently, and…
Added 14 mins ago
Manager, EHR Platform Operations
The University of Texas at Austin
AUSTIN, TX
The Manager, EHR Platform Operations, provides operational leadership, governance, and technical program management for the Epic platform across production and non-production environments.…
Added 15 mins ago
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Technical Program Manager, Compute Infrastructure
Snowflake
Menlo Park, CA
- $136,000 to $195,500 USD / year
AS A TECHNICAL PROGRAM MANAGER: COMPUTE INFRASTRUCTURE AT SNOWFLAKE, YOU WILL:
Added 15 mins ago
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Senior Bridge Structural Engineer
The LiRo Group
New York, NY
- $155,000 to $180,000 USD / year
…project-delivery role will support the continued growth of our NYC infrastructure team and lead bridge work for major transportation agencies and…
Added 16 mins ago
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IT Manager
21st Century Home Health Services Inc.
Burlingame, CA
- $150,000 to $185,000 USD / year
As our IT Manager, you'll own the technology that powers 21HHS. You'll be responsible for our systems, infrastructure, security, and IT standards, and you'll make sure they're reliable…
Added 16 mins ago
Senior Staff AI Engineer
Zscaler
Santa Clara, CA
…Learning Engineering team, reporting directly to the Senior Manager, AI Engineering, based out of our Santa Clara, CA office on a 3-day hybrid schedule. In this hands-on leadership role,…
Added 16 mins ago
Systems Engineering Requirements Team Lead
The Boeing Company
Hazelwood, MO
Build, maintain, and continuously improve the requirements infrastructure, including standards, templates, review practices, and the overall requirements development workflow.
Added 16 mins ago
Digital Innovation/Website Operations Lead
MDI
Hickory, NC
…Excellence, responsible for modernizing and optimizing digital infrastructure for our network of independent grocery…
Added 17 mins ago
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Senior Manager - Identity & Access Management
USA Donaldson Company Inc.
Bloomington, MN
- $148,880 to $186,100 USD / year
The Senior Manager, Identity & Access Management (IAM), based in Bloomington, MN, will lead the team that protects how every employee, contractor, partner, application, and machine across…
Added 18 mins ago
Software Engineer Intern
Unisys Corporation
Eagan, MN
Performs work assignments under the direction of a supervisor, manager or senior-level associate.
Added 18 mins ago
Associate Director, Merchandise Planning
Brilliant Earth
Remote, United States
…This is a builder's role as much as a planner's: our planning infrastructure is actively evolving, and you'll set the direction, partner with Technology and Merchandising to implement new…
Added 19 mins ago
Senior Associate, Integration/Test Engineering
L3Harris Technologies
Alpharetta, GA
Experience with Cadence tools, such as OrCAD Capture, Allegro PCB Designer, System Capture, or Allegro Constraint Manager.
Added 20 mins ago
AU
Sanitation Supervisor
ABM US
Bardstown, KY
- $50,000 to $65,000 USD / year
You must have reliable transportation to and from work
Added 21 mins ago
Field Engineer
The Middlesex Corporation
Norwalk, CT
…list through its consistent efforts to safely build America’s infrastructure. The Middlesex Corporation specializes in building and reconstructing highways, bridges, marine, rail, and…
Added 22 mins ago
Ready Mix Dispatcher
CRH
Cedar Park, TX
…for Texas Materials, you are helping to support and build the infrastructure of…
Added 26 mins ago
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MEP Construction Project Manager
AECOM
Sacramento, CA
- $126,851 to $234,675 USD / year
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big…
Added 26 mins ago
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Assistant Construction Project Manager
AECOM
Sacramento, CA
- $36.9 to $68.24 USD / hour
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big…
Added 26 mins ago
HP
Strategic Account Manager
Hello Patient
Remote, United States
- $90,000 to $135,000 USD / year
Hello Patient is hiring a Strategic Account Manager to own the health, retention, and growth of our customer accounts from signature through post-go-live. You will be the primary…

MDI

Digital Innovation/Website Operations Lead

Hickory, NC, United States

Apply on alexleecareers-alexlee.icims.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 11, 2027
Experience: 5+ years of experience in website operations, digital marketing, or e-commerce program management.
Posting language: English
Posted: Nov 11, 2026

Original job description

Overview

The Digital Innovation and Website Operations Lead is a key leader in our Digital Marketing Agency of High Excellence, responsible for modernizing and optimizing digital infrastructure for our network of independent grocery retailers.

This position drives operational excellence across website ecosystems, e-commerce integrations, and mobile applications, ensuring every digital touchpoint performs at enterprise standards.

The ideal candidate is both a hands-on technologist and a strategic operator, passionate about website performance, automation, and innovation.

ENTRY LEVEL

Responsibilities

Website & E-Commerce Operations

Own full lifecycle management of all retailer websites and e-commerce environments (Instacart, WordPress, custom CMS frameworks).
Lead the migration and optimization of all web properties, including current site migrations and future vendor integrations.
Oversee site architecture, DNS configuration, SSL, CDN utilization (e.g., Cloudflare, Akamai), and uptime monitoring (Pingdom, UptimeRobot).
Develop scalable onboarding frameworks and QA processes for new website deployments.
Implement best practices in accessibility (WCAG 2.2), page performance (Core Web Vitals, Lighthouse), and mobile responsiveness.
Leverage advanced SEO tools (Google Search Console, SEMrush, Screaming Frog, Moz) to conduct audits, analyze crawl data, and drive organic visibility.
Manage vendor SLAs and performance; inspect and ensure deliverables and timelines across multiple agency and SaaS partners.
Oversee the complete lifecycle of retailer websites and e-commerce platforms, including management of Instacart, WordPress, and custom CMS solutions.
Lead web property migrations, optimizations, and integration of future vendors to ensure continuous improvement and scalability.
Manage technical aspects such as site architecture, DNS, SSL, CDN, and uptime monitoring using tools like Cloudflare, Akamai, Pingdom, and UptimeRobot.
Establish scalable onboarding and quality assurance processes for new website deployments, prioritizing accessibility, performance, and mobile responsiveness.
Utilize advanced SEO tools for site audits and organic growth, and manage vendor relationships to guarantee deliverables and timelines.

E-Commerce Strategy & Optimization

Manage e-commerce partnerships, ensuring seamless API integrations, product data accuracy, and checkout performance.
Build conversion funnels using GA4, Tag Manager, and Hotjar to analyze consumer behavior and optimize sales pathways.
Develop strategies to increase digital basket size, customer retention, and omnichannel engagement.
Implement A/B testing frameworks and personalization tactics (e.g., Google Optimize, Optimizely) to improve conversion rates.

Mobile Applications

Coordinate mobile app operations and align feature sets with web properties to ensure consistent customer experiences.
Partner with the Loyalty Product Team to evaluate and integrate best-in-class mobile technology solutions.
Measure and report key metrics such as app adoption, session length, push notification engagement, and conversion attribution.
Oversee vendor collaboration for app updates, performance tracking, and UX enhancements.

Automation, AI, and Process Innovation

Conduct workflow audits to identify manual or redundant processes; design automation frameworks leveraging tools such as Zapier, Make (Integromat), or native CRM automations.
Deploy AI-driven solutions (Copilot, or internal LLM tools) to improve content generation, data categorization, and reporting efficiency.
Partner with IT and marketing operations to integrate automation into CRM (Salesforce, HubSpot, or equivalent).
Evaluate and pilot emerging MarTech platforms to streamline reporting, data integration, and campaign execution.

Performance Reporting & Analytics

Create executive dashboards and custom Looker Studio reports visualizing performance KPIs to include traffic, conversions, SEO rankings, and technical health.
Build customer-facing reporting templates highlighting ROI and engagement metrics for each retailer website.
Apply data visualization and analytics platforms (Google BigQuery, Tableau, Power BI) to extract insights and inform leadership decisions.
Lead monthly and quarterly reviews, communicating trends, wins, and opportunities to both internal stakeholders and external partners.

Project Management & Workflow Architecture

Build and maintain project management frameworks within the company’s CRM and tasking systems (e.g., Asana, Monday.com, or ClickUp).
Define standard operating procedures (SOPs) for project intake, cross-departmental collaboration, and resource allocation.
Oversee the structure and tracking of all digital initiatives to ensure deadlines, quality, and deliverables are consistently met.

Digital Strategy & Innovation

Act as the internal subject matter expert on digital experience, bringing forward ideas that keep the company at the forefront of marketing technology.
Stay informed on emerging technologies in AI, MarTech, UX, and e-commerce by proactively developing pilot programs for implementation.
Contribute to annual strategic planning for digital growth and technology adoption.

Qualifications

Bachelor’s degree in Marketing, Computer Science, or related field (Master’s preferred).
5+ years of experience in website operations, digital marketing, or e-commerce program management.
Proven experience with CMS and e-commerce platforms (WordPress, Instacart, Shopify, Magento).
Deep understanding of web performance optimization (Lighthouse, GTmetrix, Core Web Vitals) and SEO best practices.
Hands-on experience with analytics and automation tools (GA4, GTM, Looker Studio, HubSpot, Zapier, Copilot/OpenAI Enterprise).
Strong proficiency in HTML, CSS, and JavaScript fundamentals - able to coordinate with developers and QA teams effectively.
Demonstrated success in digital project management and cross-functional leadership.
Agency or multi-client environment experience is mandatory; ability to manage multiple complex digital products concurrently.

Apply on alexleecareers-alexlee.icims.com About employer

More about this job

Skills

WordPress
CMS
DNS
SEO
Semrush
Process improvement
Quality assurance methodologies
Prioritization
Google Analytics
Google Tag Manager
Sales
Workflow
Reporting
Salesforce
HubSpot
Looker
Data visualization
BigQuery
Tableau
Microsoft Power BI
Leadership
Project management
Asana
Monday.com
Strategic planning
Computer science
Digital marketing
Program management
Shopify
HTML
CSS
JavaScript

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Work requirements

Jobs in the United States