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RC
Sales - Store Manager
Russell Cellular- Authorized Verizon Dealer
Hillsdale, MI
- $15.73 USD / hour
…talent, drive results, and play a key role in the success of the business. You'll lead from the front by serving customers, supporting your team, and achieving both store and individual…
Added 2 mins ago
Senior AI Security Engineer / Technical SETA SME
TRIAEM, LLC
Bethesda, MD
Familiarity with Intelligence Community requirements, concepts of operations, and technology transition.
Added 4 mins ago
CO
Accounting Manager
City of Deerfield Beach
Deerfield Beach, FL
- $93,536.73 to $121,578.67 USD / year
Monitors changes in laws, regulations and technology that may affect the department’s operations; recommends policy and procedural changes as required.
Added 4 mins ago
CO
Technology Integrator
City of Deerfield Beach
Deerfield Beach, FL
- $66,475.55 to $86,404.24 USD / year
Monitors system performance of several SAN, IT system operations and storage utilization.
Added 4 mins ago
Sr. Program Manager, Strategic Initiatives
Lucid Motors
Amsterdam, NH
7+ years of relevant experience in strategy, management consulting, program management, business planning, business operations, or a comparable cross-functional role.
Added 7 mins ago
Physical Infrastructure Engineer - Senior
Amentum
Fort Meade, MD
…team of highly skilled engineers and architects to support a program that provides critical IT capabilities to the Department of Defense. This team is committed to engineering, assembling,…
Added 7 mins ago
Physical Infrastructure Engineer - Senior
Amentum
Fort Meade, MD
…team of highly skilled engineers and architects to support a program that provides critical IT capabilities to the Department of Defense. This team is committed to engineering, assembling,…
Added 8 mins ago
Front Office Manager - SpringHill Suites Times Square
New York Manhattan Times Square
New York, NY
The Front Office Manager is the department head for the Front Office and responsible for all day-to-day operations including, but not limited to; Guests’ arrival and departure experience,…
Added 8 mins ago
Cybersecurity Analyst (48387)
CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA
Huntersville, NC
The Cybersecurity Analyst is an early-career, hands-on member of the CEENTA Information Technology team responsible for supporting daily cybersecurity operations, security monitoring,…
Added 9 mins ago
CG
RECEIVING SUPERVISOR (THE FRUIT GUYS) - CHICAGO, IL
Compass Group
CHICAGO, IL
- $27 to $30 USD / hour
Partner with the Operations Manager on hiring, staffing, scheduling, and performance management.
Added 9 mins ago
CG
CUSTOMER SERVICE MANAGER (ROUTE & ACCOUNT MANAGEMENT) DENVER, CO
Compass Group
DENVER, CO
- $70,000 to $80,000 USD / year
The Customer Service Manager (CSM) is responsible for delivering exceptional customer experience while overseeing day-to-day operations. This role manages route drivers, ensures consistent…
Added 9 mins ago
CG
CUSTOMER SERVICE MANAGER (ROUTE & ACCOUNT MANAGEMENT) - DENVER, CO
Compass Group
DENVER, CO
- $70,000 to $80,000 USD / year
The Customer Service Manager (CSM) is responsible for delivering exceptional customer experience while overseeing day-to-day operations. This role manages route drivers, ensures consistent…
Added 9 mins ago
TL
Vice President, Global People Operations & Transformation (USA Remote)
Turnitin, LLC
Remote, United States
- $245,402 to $283,445 USD / year
This leader must bring deep operational expertise, sound employee relations judgment, proven HR technology transformation experience and the ability to develop a strong leadership bench.…
Added 9 mins ago
TL
Vice President, Global People Operations & Transformation (USA Remote)
Turnitin, LLC
Remote, United States
- $245,402 to $283,445 USD / year
This leader must bring deep operational expertise, sound employee relations judgment, proven HR technology transformation experience and the ability to develop a strong leadership bench.…
Added 9 mins ago
TL
Vice President, Global People Operations & Transformation (USA Remote)
Turnitin, LLC
Remote, United States
- $245,402 to $283,445 USD / year
This leader must bring deep operational expertise, sound employee relations judgment, proven HR technology transformation experience and the ability to develop a strong leadership bench.…
Added 9 mins ago
TL
Vice President, Global People Operations & Transformation (USA Remote)
Turnitin, LLC
Remote, United States
- $245,402 to $283,445 USD / year
This leader must bring deep operational expertise, sound employee relations judgment, proven HR technology transformation experience and the ability to develop a strong leadership bench.…
Added 10 mins ago
Dental Practice Manager
Dental365
Philadelphia, PA
Regularly collaborating with Regional Manager, non-clinical staff, and Executive Leadership.
Added 11 mins ago
Senior Account Manager
DLL Group
Johnston, IA · Des Moines, IA
As a Senior Account Manager, you will drive new financing relationships and convert complex market opportunities into sustainable, profitable business for JCB Finance USA, a strategic joint…
Added 12 mins ago
W
Director, AI Product Management
Worldpac
Oakbrook, IL
- $146,000 to $195,000 USD / year
Position Overview: Worldpac is seeking an experienced, director level AI Product Manager to accelerate the adoption of artificial intelligence across our high-volume wholesale distribution…
Added 12 mins ago
Records Supervisor - IFACSPV
Coast Dental
United States
The Records Manager, creates, implements, and directs the overall Company Records Management program. The manager is responsible for the administration of all company records stored…
Added 12 mins ago
HA
Group Leader (Wax 2nd Shift)
Howmet Aerospace
Dover, NJ
- $21.58 to $30 USD / hour
Under the direction of the Area Supervisor/Manager, this position oversees daily operations for the manufacturing areas of the assigned department during the assigned shift. The Group…
Added 15 mins ago
Assoc Director -Solution Delivery Management, Clinical Operations
Eli Lilly and Company
United States
The Solution Manager for Clinical Operations serves as the technology delivery partner for one or more clinical solutions supporting key business capabilities across Lilly’s trials. Working…
Added 15 mins ago
NB
Systems Administrator II
Ntiva Branding
TX
- $54,000 to $70,000 USD / year
Report client concerns or complaints to Service Manager, VP Operations, and CXO.
Added 18 mins ago
Senior Dashboard Developer
CACI, INC.-FEDERAL
Ashburn, VA
CACI is seeking a Senior Dashboard Developer for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance…
Added 19 mins ago
CE
Civil/Site Senior Project Manager
Colliers Engineering & Design
Holmdel, NJ
- $131,670 to $186,780 USD / year
We have also created an internal culture that provides the resources and technology needed to encourage personal and professional growth opportunities through reimbursement for education; a…

McKinstry Company

Client Operations Manager - Warranty Program

Seattle, WA, United States

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Job details

Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Description Position at McKinstry Essention, LLC Build the future, spark innovation and align your career with purpose. McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we're building a thriving planet. Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We're making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

renewables and energy services
engineering and design
construction and facility services

To get where we're going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you? The Opportunity with McKinstry McKinstry is looking for a Client Operations Manager - Warranty Program to support our growing PNW Facility Operations team in Seattle, WA. The Client Operations Manager - Warranty Program provides strategic and operational leadership for the OSM warranty and non-warranty program and product support portfolio, with accountability for team performance, program financial results, service delivery, contractual compliance, client satisfaction, vendor performance, operational risk, and continuous improvement. The role establishes priorities, directs cross-functional execution, makes program-level decisions, resolves escalated issues, and ensures the supporting platform, client accounts, asset data, and reporting enable consistent, scalable operations.

Team Leadership and Development

Lead and develop the warranty program team by establishing priorities, assigning work, balancing capacity, and setting clear performance and service expectations.
Monitor individual and team performance, development, staffing, and succession planning; provide timely coaching and feedback; address performance gaps; and recognize strong results.
Recruit, onboard, train, and develop team members and backup coordinators to build technical capability, operating consistency, continuity, and capacity for program growth.
Establish team operating practices, training requirements, quality standards, and escalation coverage, including after-hours support, in partnership with internal business teams.

Warranty Program and Operations Leadership

Own the end-to-end OSM warranty and non-warranty program lifecycle, from client setup and implementation through aftercare, ongoing operations, monthly business reviews, and service delivery.
Develop and execute annual program plans, capacity forecasts, technology priorities, and growth initiatives aligned with business and client objectives.
Develop and manage program budgets, forecasts, expenditures, and resource plans; monitor performance, address variances, and achieve financial and operational targets.
Exercise delegated authority to set priorities, allocate resources, approve routine expenditures, resolve escalations, and implement corrective actions; elevate material financial, contractual, compliance, service, or client risks to Director leadership.
Establish program priorities, workflows, procedures, controls, service levels, roles, responsibilities, and performance measures; direct cross-functional execution and make program-level decisions to support consistent, compliant, and scalable operations.
Monitor service quality, contractual compliance, vendor performance, operational costs, and program risks; resolve escalated issues, address performance gaps, and lead corrective and continuous improvement initiatives.
Govern the warranty platform, client and project accounts, asset hierarchies, equipment records, workflows, user access, data quality, and reporting to support service
coordination, compliance, performance measurement, cost visibility, and informed decision-making.

Strategic Client Management and Growth

Serve as the primary client-facing program leader and subject-matter expert for OSM warranty operations and product support, with accountability for client satisfaction, service expectations, and relationship health.
Lead monthly business reviews and other client governance forums; present program performance, financial and operational trends, risks, corrective actions, cost impacts, and strategic recommendations.
Direct the resolution of significant client concerns and service escalations by aligning accountable owners, coordinating internal teams and service partners, making timely decisions, and driving

... For full info follow application link.The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training.

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