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Sr. R&D IT Manager
4D Molecular Therapeutics
Emeryville, CA
…the Sr. Director, IT Business Partner, R&D, the Sr. R&D IT Manager, provides hands-on technology leadership and serves as the IT System Owner for assigned GxP and business-critical…
Added 1 min ago
Data & AI Product Manager
Hyatt
Chicago, IL
The Product Manager will partner closely with business leaders and technical teams to enhance and scale Hyatt’s trusted, governed, and auditable Feasibility Product that helps Development…
Added 1 min ago
Capacity Planning Engineer Specialist
PanEnergy Services, LP
Remote, United States
Internal job title is Engineering Project Optimizer, Capacity Planning.
Added 1 min ago
Advisor TIS Desktop Platform Management
Enbridge Employee Services Inc
Remote, United States
…security, and virtualization technologies. Working closely with technical teams, business stakeholders, and vendors, you will help drive service excellence while enabling a modern and…
Added 1 min ago
Software Engineer I
Chewy
Boston, MA · Plantation, FL
…enhance or create new functionality as part of a high performing engineering team. This team values broad-based technical skills in cloud-based services, databases, security, server-less…
Added 2 mins ago
Deal Services Consulting Principal - Deal Advisory M&A Integration and Separation Advisory (Los Angeles)
RSM US LLP
United States
Develop and lead director and manager level engagement leaders in integration and separation engagements with the ability to create value using management consulting thought patterns and…
Added 2 mins ago
Deputy Program Manager
ECS FEDERAL LLC
HUNTSVILLE, AL
Everforth ECS is seeking a trusted, people-centered Deputy Program Manager to support a fast-paced, growing IT services program serving a federal law enforcement customer. This…
Added 4 mins ago
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Survey Party Chief
AECOM
Hunt Valley, MD
- $30 to $41 USD / hour
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 4 mins ago
Community Engagement and Advocacy Manager
Tailscale
Remote, United States
Partner with Developer Relations, Marketing, Product, and Engineering to identify opportunities to turn community projects into technical content, demos, documentation, social content, and…
Added 4 mins ago
Community Engagement and Advocacy Manager
Tailscale
Remote, United States
Partner with Developer Relations, Marketing, Product, and Engineering to identify opportunities to turn community projects into technical content, demos, documentation, social content, and…
Added 5 mins ago
Senior Engineering Manager, Consumer / New Verticals
Flex
Remote, United States
We are looking for an experienced Senior Engineering Manager to own consumer engineering teams within the New Verticals division. These teams partner closely with the product and the…
Added 5 mins ago
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Administrative Services Assistant
Actalent
Garrison, MT
- $26 to $31 USD / hour
This Administrative Services Assistant assignment (organizationally known as a Technical Training Clerk) will provide administrative and confidential assistance to the Technical Training…
Added 6 mins ago
Regional Sales Manager
Sulzer Pumps Solutions Inc.
United States
Technical background in engineering or related field.
Added 6 mins ago
Defense Logistics and Materiel Integration Program Manager [P1ACBRNP010]
ProSidian Consulting, LLC
Jefferson County, AR
We seek Program Manager/Coordinator candidates with relevant DOD/Military Sector Experience (functional and technical area expertise also ideal) to support professional services engagement…
Added 6 mins ago
Deputy Program Manager / Defense Supply Chain Operations Manager [P1ACBRNP011]
ProSidian Consulting, LLC
Jefferson County, AR
Deputy Program Manager and Supply Chain Lead | P1ACBRNP011
Added 6 mins ago
Defense Logistics Data and Inventory Systems Analyst [P1ACBRNP013]
ProSidian Consulting, LLC
Jefferson County, AR
Coordinate with the Program Manager and the property management, Item Unique Identification (IUID), procurement, quality, and IT teams.
Added 6 mins ago
Government Stakeholder and Technical Authority Liaison [P1ACBRNP014]
ProSidian Consulting, LLC
Jefferson County, AR
Coordinate with the Contracting Officer (CO), Contracting Officer’s Representative (COR), Joint Program Manager (JPM), cognizant engineering authority, and Pine Bluff Arsenal (PBA).
Added 6 mins ago
Project Engineer II
CRB
Columbus, OH
…people's lives. We are the leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our…
Added 6 mins ago
Technical Delivery Manager - Digital Engineering
CVS Health
Remote, United States
In this role, you will be working across multiple engineering teams to drive the delivery of our digital products focused on helping people live healthier lives. As a Technical Delivery…
Added 6 mins ago
Software Test Engineer I
Medtronic
Mounds View, MN
Knowledge of Medical Product verification, IEC-62304 and FDA guidance in a technical discipline, preferably software related (Software Engineering, Computer Science, Computer Engineering or…
Added 6 mins ago
Principal Supplier Quality Engineer
Medtronic
Mounds View, MN
Bachelor's degree in Engineering, Science, or a Technical field and 7+ years of relevant experience OR Master's degree and 5+ years of relevant experience OR PhD and 3+ years of relevant…
Added 6 mins ago
Senior Supplier Quality Engineer
Medtronic
Mounds View, MN
Bachelor’s degree in Engineering, Science, or a technical field with 4+ years of experience in a regulated industry OR advanced degree in Engineering, Science, or a technical field with 2+…
Added 6 mins ago
Software Quality Engineer I
Medtronic
Mounds View, MN
Contribute to quality engineering program strategies to achieve Medtronic, customer, and regulatory reliability objectives for assigned programs.
Added 6 mins ago
MS
MnSCU Academic Professional 4 - Aerospace Program Manager
Minnesota State
Rosemount, MN
- $31.81 to $46.96 USD / hour
The Aerospace Program Manager provides statewide coordination for implementation of the NASA-federally funded Minnesota Aerospace Skilled Technical Workforce Hub. The position manages…
Added 6 mins ago
IG
Senior Project Controls Manager
Insight Global
Saint Louis Park, MN
- $68 to $76 USD / hour
The Senior Project Controls Manager will serve as a technical leader and subject matter expert for project controls, PMIS implementation, and advanced project scheduling across large,…

McKinstry Company

Client Operations Manager - Warranty Program

Seattle, WA, United States

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Job details

Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Description Position at McKinstry Essention, LLC Build the future, spark innovation and align your career with purpose. McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we're building a thriving planet. Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We're making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

renewables and energy services
engineering and design
construction and facility services

To get where we're going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you? The Opportunity with McKinstry McKinstry is looking for a Client Operations Manager - Warranty Program to support our growing PNW Facility Operations team in Seattle, WA. The Client Operations Manager - Warranty Program provides strategic and operational leadership for the OSM warranty and non-warranty program and product support portfolio, with accountability for team performance, program financial results, service delivery, contractual compliance, client satisfaction, vendor performance, operational risk, and continuous improvement. The role establishes priorities, directs cross-functional execution, makes program-level decisions, resolves escalated issues, and ensures the supporting platform, client accounts, asset data, and reporting enable consistent, scalable operations.

Team Leadership and Development

Lead and develop the warranty program team by establishing priorities, assigning work, balancing capacity, and setting clear performance and service expectations.
Monitor individual and team performance, development, staffing, and succession planning; provide timely coaching and feedback; address performance gaps; and recognize strong results.
Recruit, onboard, train, and develop team members and backup coordinators to build technical capability, operating consistency, continuity, and capacity for program growth.
Establish team operating practices, training requirements, quality standards, and escalation coverage, including after-hours support, in partnership with internal business teams.

Warranty Program and Operations Leadership

Own the end-to-end OSM warranty and non-warranty program lifecycle, from client setup and implementation through aftercare, ongoing operations, monthly business reviews, and service delivery.
Develop and execute annual program plans, capacity forecasts, technology priorities, and growth initiatives aligned with business and client objectives.
Develop and manage program budgets, forecasts, expenditures, and resource plans; monitor performance, address variances, and achieve financial and operational targets.
Exercise delegated authority to set priorities, allocate resources, approve routine expenditures, resolve escalations, and implement corrective actions; elevate material financial, contractual, compliance, service, or client risks to Director leadership.
Establish program priorities, workflows, procedures, controls, service levels, roles, responsibilities, and performance measures; direct cross-functional execution and make program-level decisions to support consistent, compliant, and scalable operations.
Monitor service quality, contractual compliance, vendor performance, operational costs, and program risks; resolve escalated issues, address performance gaps, and lead corrective and continuous improvement initiatives.
Govern the warranty platform, client and project accounts, asset hierarchies, equipment records, workflows, user access, data quality, and reporting to support service
coordination, compliance, performance measurement, cost visibility, and informed decision-making.

Strategic Client Management and Growth

Serve as the primary client-facing program leader and subject-matter expert for OSM warranty operations and product support, with accountability for client satisfaction, service expectations, and relationship health.
Lead monthly business reviews and other client governance forums; present program performance, financial and operational trends, risks, corrective actions, cost impacts, and strategic recommendations.
Direct the resolution of significant client concerns and service escalations by aligning accountable owners, coordinating internal teams and service partners, making timely decisions, and driving

... For full info follow application link.The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training.

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