Legal, Technical Product Manager

Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. Department Overview

We are seeking a Technical Product Manager with experience delivering and supporting enterprise Legal Technology solutions. This role will lead the configuration, integration, enhancement, and operation of platforms such as Icertis, Onit, iManage, and other Legal applications. The ideal candidate combines hands-on technical knowledge with product management, vendor oversight, and strong partnership skills across Legal, architecture, security, data, and engineering teams.

Duties

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Primary Responsibility Join the Global Technology Enterprise Products & Platforms (EPP) team supporting Global Legal Operations. This role focuses on delivering and supporting Legal Technology solutions that are people-led, product-centric, and future-focused.

Legal Technology Product Delivery

• Configure, develop, enhance, and support Legal Technology platforms including Icertis, Onit, iManage, and other internal applications.
• Own end-to-end product delivery, from requirements and solution design through development, testing, release, adoption, and support.
• Develop and maintain integrations across enterprise systems following architecture standards.
• Lead Agile/Scrum delivery activities, managing scope, priorities, dependencies, resources, and timelines.
• Partner with Legal stakeholders to define requirements and ensure successful outcomes.

Technical Solutions & Integrations

• Lead integrations between Legal platforms and enterprise applications.
• Collaborate with architects, developers, vendors, and platform teams on APIs, security, data mapping, and solution design.
• Translate business requirements into technical solutions.
• Ensure compliance with enterprise architecture, security, and support standards.

Platform Operations & Governance

• Provide operational support, including incident management, troubleshooting, root cause analysis, release readiness, and performance monitoring.
• Drive process improvements and platform enhancements to improve efficiency and user experience.
• Manage delivery risks, issues, and dependencies.
• Develop dashboards and reporting to track KPIs, platform health, and delivery progress.
• Ensure compliance with Legal, privacy, security, and governance requirements.
• Stay informed on legal and regulatory changes impacting technology solutions.

Stakeholder & Vendor Management

• Work closely with architects, QA, security, data, integration teams, and business partners to deliver scalable and compliant solutions.
• Coordinate with vendors, implementation partners, and technology providers.
• Communicate project status, risks, dependencies, and outcomes to stakeholders and leadership.

Desired Skills

• Experience delivering technology solutions for Legal Operations, Compliance, Contract Management, Matter Management, or Document Management.
• Hands-on experience with platforms such as Icertis, Onit, iManage, Litera, DISCO, or TeamConnect.
• Experience with Microsoft Copilot, AI/automation solutions, or agentic AI, preferably in Legal environments.
• Knowledge of enterprise knowledge management, information architecture, document management, and content governance.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 5+ years of experience in technology delivery, product management, implementation, Legal Technology, or technical program management, including Agile delivery.
• Strong product delivery and project management skills, with the ability to manage multiple initiatives, priorities, and dependencies.
• Experience with Power BI, Tableau, or similar reporting and data visualization tools.
• Experience translating business requirements into functional and technical requirements and partnering with engineering, architecture, security, and vendor teams through implementation.
• Strong communication, analytical, problem-solving, and cross-functional collaboration skills.
• Ability to work independently and effectively manage priorities.
• t, document management, information architecture, and content governance.

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $141,662.00 - $177,077.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

(The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as life insurance.)

Additional Information:

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.