Manager of Communications Services

McCall-Thomas Engineering Company is seeking a full-time Manager of Communications Services.

About McCall-Thomas Engineering

McCall-Thomas Engineering has been a trusted leader in the Electrical and Telecommunications industry since 1945, committed to delivering innovative and reliable solutions. With expertise in Communications Engineering, Electrical Engineering, Civil Engineering, Electric Utility Services, and Field Operations, we provide comprehensive turn-key projects tailored to meet our clients' needs.

The Manager of Communications Services is responsible for the overall leadership, strategic direction, operational performance, financial management, and growth of the Communications Services department. This position oversees all aspects of fiber engineering, outside plant (OSP) design, permitting, construction, fiber splicing, fiber testing, inspection, and project delivery activities.

Department: Communications Services Reports To: Vice President and Director of Engineering & Operations

FLSA Status: Exempt Location: Orangeburg, SC

Direct Reports:

• Construction Manager
• Communications Design Manager
• Communications Field Manager

Primary Responsibilities

• Leadership and management of all communications engineering, design, construction, inspection, and field operations for the department as well as establishing department goals, KPIs, budget, and staffing plans, while maintaining a focus on safety, accountability, productivity and exceptional client service.
• Development of strategic plans for communications infrastructure services, supporting proposal development and client relationship management
• Project Management & Delivery to include ensuring that projects are delivered safely, on schedule, within budget, and in compliance with client requirements; utilize Smartsheet as the PM platform
• Provide oversight of OH and UG fiber construction operations while efficiently utilizing company crews, subcontractors and equipment; support planning and coordination of fiber splicing, testing, acceptance and turnover activities
• Engineering, design and permitting oversight: ensure engineering standards and client specs are implemented
• Field operations and QA: oversee construction inspection and resident engineering activities, and ensure effective management of design consultants and inspection personnel
• Financial Management: prepare/manage annual operating budgets, use BQE Core for project accounting, monitor project profitability, labor utilization and operational expenses
• Safety: Promote and maintain a safety-first culture throughout the organization; ensure compliance with OSHA, DOT, client, utility, and company safety requirements
• Client relations: serve as a primary point of contact for clients regarding communications projects and programs, and support contract negotiations, scope management, and change order administration

Required Technical Knowledge

• FTTH networks and broadband systems
• Fiber optic design, construction, splicing, and testing
• OSP engineering and utility coordination
• Overhead and underground construction practices
• Telecommunications permitting and right-of-way processes
• Contractor management and construction inspection
• Budgeting, forecasting, and project financial management
• Resource planning and workforce management

Minimum Qualifications:

• Associate’s or Bachelor’s degree in Engineering, Construction Management, Business Administration, or a related field (or equivalent experience).
• Ten (10) or more years of progressively responsible experience in telecommunications, fiber optic engineering, FTTH deployment, OSP design, broadband infrastructure, or utility communications construction.
• Minimum five (5) years of management experience leading multiple functional groups and supervisory personnel.
• Demonstrated experience managing engineering, permitting, construction, inspection, and project delivery functions.
• Experience managing project budgets, schedules, client relationships, and operational performance.
• Experience utilizing project management and business management software platforms for operational oversight and financial reporting.

Software Proficiency

• BQE CORE or similar project accounting and project management software
• Smartsheet or similar project scheduling and collaboration platforms
• Microsoft Office Suite
• Microsoft Teams
• Advanced Microsoft Excel

McCall-Thomas Engineering has contracts with several utilities in neighboring states to provide storm damage assessment support in the event of severe weather. Our team is required to be available to travel as part of our Storm Damage Assessment response team when called, either as a Driver or as an Assessor. Details may be discussed in more detail in an interview.

What We Offer:

At McCall-Thomas, we offer employees the chance to work with great people on exciting projects, with opportunity for growth. We also provide a full range of benefits for employees, such as:

• Competitive compensation
• 100% company-paid medical insurance premiums
• Company-paid long-term disability insurance
• Company-paid life insurance
• 401k plan with employer contribution
• Paid time off and holiday leave
• Stock ownership opportunities