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Added 1 min ago
Software Development Engineer, Amazon Connect Team
Amazon Development Center U.S., Inc.
Seattle, WA
Added 1 min ago
Software Development Engineer, Leo Antenna Team
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
Partner with RF and antenna engineers to understand signal quality, temperature, reboot, and link metrics well enough to separate hardware failures from network, weather, and satellite…
Added 1 min ago
System Development Engineer, GenAI and Agentic ADC
Amazon Development Center U.S., Inc.
Arlington, VA
…strategy and architectural decisions within the team and with partner teams and make data-driven decisions. You bring best practices in operational and engineering excellence by actively…
Added 1 min ago
Certification Authority Administrator, Leo Trust Services
Amazon.com Services LLC
UT
Added 1 min ago
Senior Program Manger, Global Network Delivery
Amazon Data Services, Inc.
Austin, TX · Seattle, WA
…Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental…
Added 1 min ago
Sr. Manufacturing Test Engineer, AWS Rack Mfg Operations
Amazon Data Services, Inc.
Hebron, KY
We are seeking a Manufacturing Test Engineer to work in conjunction with internal partner Hardware Engineering and NPI Test teams to translate testing methodology and scripts into our…
Added 1 min ago
Data Center Chief Engineer, Night Shift, ATL DCEO
Amazon Data Services, Inc.
Covington, GA
Added 1 min ago
Sr. Delivery Consultant, WWPS ProServe
Amazon Web Services, Inc.
Denver, CO
…AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of…
Added 1 min ago
Senior Delivery Consultant – DevOps, WWPS ProServe
Amazon Web Services, Inc.
Denver, CO
…AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of…
Added 1 min ago
Senior Engagement Manager, WWPS
Amazon Web Services, Inc.
Denver, CO
You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.
Added 1 min ago
Software Dev Engineer, Amazon WorkSpaces Core Manged Instances
Amazon Web Services, Inc.
Sunnyvale, CA · Seattle, WA
…customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to…
Added 1 min ago
Regional Quality & Benchmark Specialist, SW2 & SW3
Amazon.com Services LLC
Vacaville, CA
…leaders prioritize work based on asset failure probability and partner with central reliability and RAPA teams to develop tracking automation for audit and parts…
Added 1 min ago
Solutions Architect II
Amazon Web Services, Inc.
Miami, FL · Arlington, VA · Seattle, WA · Atlanta, GA · New York, NY · Irvine, CA · San Francisco, CA
…Solutions Architect II at Amazon Web Services (AWS), you will partner directly with customers to design and deliver cloud-based solutions that drive real business outcomes. You will combine…
Added 1 min ago
Calibration Lab Manager (OCS)
Accredited Labs
Cleveland, OH
Health Insurance – Comprehensive medical coverage to support your well-being
Added 2 mins ago
Manager, New Verticals - In-Store Data Platform Strategy & Operations
DoorDash USA
NY · San Francisco, CA · Seattle, WA · Los Angeles, CA · Washington, DC · Chicago, IL · Tempe, AZ
…this by onboarding new data sources that improve selection coverage, price accuracy, inventory accuracy, and the location data that helps Dashers find the store and the item. When these get…
Added 2 mins ago
Director of Manufacturing Operations
Jensen Metal Products
Racine, WI
Partner with executive leadership to establish priorities, allocate resources, and drive enterprise-wide operational improvements
Added 2 mins ago
O
HSE Specialist 2nd Shift (2pm - 10pm)
Oerlikon
Westbury, NY
- $80,000 to $100,000 USD / year
…facility. The HSE Specialist will be a proactive and hands-on partner, supporting our manufacturing, powder production, R&D, machine shop, warehouse, and logistics operations. This role is…
Added 4 mins ago
SA
Saatchi Art
Saatchi Art
United States
- $80,000 to $95,000 USD / year
Group Insurance: medical, dental, vision, dependent healthcare coverage, long-term disability, group term life insurance, and flexible spending accounts
Added 5 mins ago
Senior Client Service Account Associate
JPMC page
Irvine, CA · Chicago, IL · Plano, TX
Ability to partner with internal colleagues and external clients
Added 8 mins ago
T
Manager, Publishing Operations
thatgamecompany
Remote, United States
- $126,000 to $148,500 USD / year
…initiatives move forward with clarity and accountability. You'll partner closely with publishing leadership to identify delivery risks, resolve cross-functional challenges, and provide a…
Added 8 mins ago
Operating Room Registered Nurse
United Surgical Partners International Inc (USPI)
Gahanna, OH
Short Term Disability and Long Term Disability Insurance
Added 8 mins ago
Medical Assistant
United Surgical Partners International Inc (USPI)
Lawrenceville, GA
Generate revenue by recording billing information of services rendered, completing insurance forms and responding to insurance and other third-party inquiries
Added 8 mins ago
Associate Director, SAS Programming
Acadia Pharmaceuticals Inc.
Remote, United States
Added 9 mins ago
Sr. AD, HCP Marketing - Oncology
Ridgefield, CT
…permitted by law. Benefits include medical, dental, and vision coverage, retirement savings opportunities, paid time off, paid holidays, disability and life insurance benefits, and other…
Added 9 mins ago
RE
Strategic Account Manager, Supply Chain Experience
Renesas Electronics
La Jolla, CA
- $120,000 to $150,000 USD / year
- Maintain pipeline coverage of at least 3x quota

MCA Connect

D365 CE Functional Consultant

Remote, United States

Remote

$90,000 to $130,000 USD / year

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Job details

Pay: $90,000 to $130,000 USD / year
Workplace: Remote
Experience: 3+ years’ experience implementing or supporting Dynamics 365 Sales, Customer Service, Field Service, Customer Insights, or comparable CRM platforms.
Posting language: English
Posted: Nov 5, 2026

Original job description

Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge.

Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We’re also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner.

Title: D365 CE Functional Consultant

Location: Remote

Description

The D365 CE Functional Consultant gathers requirements, documents business processes, configures Dynamics 365 CE and Power Platform capabilities, supports testing and training, and helps clients adopt practical CRM/CX solutions. Senior-level consultants are expected to own defined workstreams with limited oversight and guide junior resources where appropriate.

Core responsibilities

• Participate in discovery and design sessions to capture business requirements, current-state process issues, future-state process needs, user stories, acceptance criteria, and configuration decisions.

• Configure D365 CE and Power Platform features including model-driven apps, tables, forms, views, dashboards, business rules, business process flows, queues, routing, security roles, and basic automation.

• Support Sales, Customer Service, Field Service, Customer Insights, and related CE/CX capabilities depending on project scope and specialization.

• Prepare functional design documents, process flows, configuration workbooks, test scripts, training materials, and user adoption content.

• Maintain requirements traceability from discovery notes to user stories, functional design decisions, configuration workbooks, test scripts, UAT outcomes, and training/adoption materials.

• Support backlog refinement, sprint demos, CRP/UAT planning, test execution, defect triage, release readiness, go-live support, and hypercare activities.

• Partner with technical consultants on integrations, data migration, reporting, security, and custom extension requirements.

• Help clients evaluate standard functionality versus customization and escalate scope, adoption, data, and process risks early.

• Maintain awareness of Microsoft Copilot, embedded intelligence, Power BI, and automation capabilities that can improve user productivity and customer experience.

Required skills and experience

• 3+ years’ experience implementing or supporting Dynamics 365 Sales, Customer Service, Field Service, Customer Insights, or comparable CRM platforms.

• Working knowledge of Dataverse, model-driven apps, Power Automate, dashboards, basic reporting, Microsoft 365 integration, and user security concepts.

• Ability to produce clear documentation, manage assigned work, communicate status, and collaborate effectively with clients and internal teams.

• Understanding of agile delivery, user stories, acceptance criteria, test management, training, and change/adoption fundamentals.

• Recommended certifications: PL-200; MB-280, MB-230, MB-240, or relevant CE module certifications preferred.

About the CE Practice at MCA

The CE Practice at MCA sits at the forefront of the firm’s innovation and growth strategy. We help organizations reimagine how they connect with customers by combining business transformation, modern cloud platforms, and AI-driven capabilities. Leveraging the Microsoft ecosystem - including Dynamics 365, Power Platform, and emerging AI technologies - our team designs customer engagement solutions that drive better experiences and stronger commercial outcomes. We are a collaborative, fast-growing team passionate about innovation, human-centered design, and building the next generation of customer engagement.

Why work for MCA Connect? Our compensation plan offers one of the best bonus structures in the industry. Along with this we also offer a generous benefit package:

· Work/Life Balance with Unlimited Paid Time Off (UPTO) · 401k Plan with Company Matching Contribution · Monthly Stipend for Home Office Expenses · Subsidized Medical, Dental and Vision Coverage · Health Savings and Flexible Spending Accounts · Company Paid Life and Disability Insurance · Training, Certification and Continuing Education Support

MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients.

MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. We firmly believe our differences make us stronger!

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Skills

Supply chain management
Google Analytics
Microsoft Azure
Microsoft Power Platform
Dynamics 365
Business processes
Sales
Customer service
Customer insight
Reporting
Microsoft Power BI
Customer experience
Microsoft Power Automate
Microsoft 365
Documentation
Sell products

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