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projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
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MC Test Service Inc

Supv Process Engineering

Melbourne, FL, United States

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Job details

Education: Bachelor’s degree
Posting language: English

Original job description

Join the SMTC Team as a Process Engineering Supervisor in Melbourne, FL!

Company Overview: At SMTC Corporation, we are guided by a clear purpose: "We believe we enhance people's lives and our world every day." Our vision is to be an inspiring organization that earns the trust and admiration of our customers. As a leading EMS provider, we strive for the highest industry returns, driven by our passionate and dedicated employees.

Benefits Highlights:

Competitive salary package with 401K and company match
Paid time off (PTO) and paid holidays
Tuition reimbursement for professional development
Comprehensive Medical HRA Plan
Short-term/Long-term Disability Insurance, and more.

Summary:

The Supervisor, Product Engineering leads the Product Engineering team and is responsible for supporting customer products throughout the manufacturing lifecycle, from New Product Introduction (NPI) through sustaining production. This role provides technical leadership for manufacturing process development, product implementation, continuous improvement initiatives, and customer support activities while ensuring quality, cost, delivery, and operational objectives are achieved. The Supervisor, Product Engineering serves as a key liaison between customers and internal functional teams, providing technical guidance, developing engineering talent, and driving manufacturing excellence through robust process design, problem-solving, and continuous improvement methodologies.

Essential Functions:

Lead and supervise Product Engineering personnel, providing coaching, mentoring, development, and performance management.
Serve as the primary technical interface for customers regarding product implementation, manufacturing readiness, engineering changes, and technical concerns.
Lead New Product Introduction (NPI) activities to ensure successful product launches and manufacturing readiness.
Develop, optimize, and maintain manufacturing processes that support quality, efficiency, and customer requirements.
Evaluate customer product designs and provide Design for Manufacturing (DFM), Design for Test (DFT), and Design for Excellence (DFx) recommendations.
Support the development of tooling, fixtures, manufacturing aids, and process improvements.
Lead investigations and resolution of manufacturing, quality, and customer-related issues.
Support PPAP activities, Process FMEAs, Control Plans, and related quality documentation.
Analyze operational performance metrics and drive continuous improvement initiatives focused on quality, cost, delivery, and productivity.
Support RMA, MRB, corrective action, and product upgrade activities.
Partner with Manufacturing, Quality, Supply Chain, Program Management, and Customer teams to support operational objectives.
Ensure compliance with customer requirements, industry standards, regulatory requirements, and company quality systems.

Leadership Responsibilities:

Lead, develop, and manage Product Engineering personnel to achieve departmental and organizational objectives.
Conduct performance evaluations, provide coaching, and support employee development planning.
Establish priorities, assign work, and allocate resources to support business demands.
Foster a culture of accountability, collaboration, continuous improvement, and customer focus.
Support succession planning and employee development initiatives.
Promote a safe, inclusive, and productive work environment.
Collaborate with site leadership to establish and achieve departmental goals and key performance indicators.
Address employee performance, engagement, and workplace concerns in a timely and professional manner.

Competencies:

Engineering Leadership: Ability to lead, coach, and develop high-performing engineering teams.
Strategic Problem Solving: Ability to analyze complex technical issues and implement effective solutions.
Project Management: Ability to manage multiple engineering projects while balancing customer and business priorities.
Customer Focus: Ability to build strong customer relationships and deliver technical solutions that meet business objectives.
Continuous Improvement: Ability to lead Lean initiatives that improve quality, efficiency, and operational performance.
Manufacturing Process Development: Ability to develop, optimize, and sustain manufacturing processes.
Talent Development: Ability to mentor, coach, and develop engineering talent.
Collaboration: Ability to build productive partnerships across cross-functional teams.
Decision Making: Ability to make sound, timely decisions that support operational and customer objectives.
Communication: Ability to communicate technical information effectively with customers, leadership, and cross-functional teams.
Change Management: Ability to lead organizational and technical change initiatives effectively.
Results Orientation: Ability to achieve measurable business results while maintaining quality and customer satisfaction.

Qualifications:

Education: Bachelor's degree in Engineering or related technical discipline required
Certifications:
Lean Manufacturing Certification preferred
Six Sigma Green Belt or higher preferred
IPC certifications preferred
Experience:
Minimum 7 years of engineering experience within electronics manufacturing, preferably contract manufacturing
Minimum 3-5 years of leadership or supervisory experience
Experience supporting NPI, sustaining engineering, and manufacturing process development
Strong understanding of SMT, through-hole, press-fit, inspection, rework, and related PCBA processes
Experience with DFx methodologies, process validation, and continuous improvement initiatives
Knowledge of IPC-A-610, J-STD-001, RoHS, and applicable industry standards
Experience interacting directly with customers and suppliers

Physical Requirements:

Ability to sit for extended periods while performing computer-based work, attending meetings, and reviewing reports.
Ability to stand and walk for extended periods while conducting floor presence, observations, meetings, audits, and employee interactions.
Ability to communicate effectively in person, virtually, and through written communication.
Ability to use standard office equipment, including computers, phones, and related technology.
Ability to move throughout office, production, warehouse, and customer environments as business needs require.
Ability to occasionally bend, reach, and lift materials or equipment up to 25 pounds.
Ability to travel as required by business needs.
Ability to visually review documents, reports, presentations, production information, and computer displays with or without corrective lenses.

Mental Requirements:

The employee is required to exercise strategic thinking, sound judgment, and independent decision-making in support of departmental and organizational objectives.
The role requires the ability to analyze complex information, evaluate risks, resolve conflicts, manage multiple priorities, and make timely decisions in a dynamic environment.
Employees must effectively communicate, influence, coach, and collaborate with individuals at all levels of the organization while maintaining professionalism and confidentiality. The position requires strong problem-solving skills, adaptability, and the ability to balance short-term operational needs with long-term business objectives.

Work Environment:

Work is performed in a professional, climate-controlled office setting with exposure to standard office noise levels and lighting. The role routinely uses typical office equipment, including computers, phones, printers, and related peripherals. Duties may involve extended periods of sitting, sustained computer work, and regular interaction with internal staff. Employees may occasionally access production areas, which may expose them to elevated noise levels, temperature variations, or manufacturing activity. All employees are expected to comply with workplace policies, safety protocols, and organizational procedures.

Travel: 0-10% of the time based on business needs.

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. SMTC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, disability, veteran status, genetic information or other protected status. If you require assistance completing this application due to a disability, please contact Human Resources to ask for an accommodation or an alternative application process.

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