Maintenance Technician

Description Maintenance Technician

Live to the MAXX - and help make it happen! At MaxxSouth Broadband, we’re committed to connecting people to what matters most - fast, reliable internet, advanced TV and voice services, and unwavering local customer care. Are you a hands-on problem solver who enjoys working with technology and making things run smoothly? Join our team as a Maintenance Technician and help us keep our cable systems operating at peak performance while delivering exceptional service to our customers.

What You’ll Do:

As a Maintenance Technician, you’ll be responsible for ensuring the integrity and performance of our cable systems - from subscriber drops to trunk lines. You’ll play a key role in maintaining signal quality, activating new plants, and auditing the system to ensure compliance with all local, state, federal, and company standards.

Key Responsibilities:

• Troubleshoot and repair cable television services
• Diagnose and fix feeder cables using tools like Volt Ohm Meters, signal level meters (QAM & analog), TDRs, and return system test equipment
• Identify and repair fiber and node issues using OTDRs and power meters
• Interface with customers professionally to explain services and resolve issues
• Install and service Digital TV, HD, and HSD cable modems (Windows XP, 98, NT)
• Detect and repair signal leakage and decimation
• Perform cable splicing and understand RF design/system prints
• Complete daily service and installation tasks, including documentation
• Safely operate equipment such as extension ladders and bucket trucks

What You’ll Bring:

• High School Diploma or GED -required
• Minimum 2 years of cable technical experience -required
• Formal electronics training or certifications (NCTI, SCTE) -preferred
• Working knowledge of Windows operating systems
• Familiarity with residential Cable TV, Internet, and Phone services
• Ability to lift up to 75 lbs and perform physically demanding tasks

Why MaxxSouth Broadband?

At MaxxSouth, we believe in building a workplace where people feel empowered, supported, and part of a community.

• Become part of a locally rooted team delivering the fastest fiber speeds in the region, that prides itself on 100% local, 24/7 customer care.
• Grow your career in a fast-growing technology company with a people-first environment where connectivity means community.
• Get access to opportunities for professional growth, hands-on technical training and certification support.
• Gain the opportunity to work with cutting-edge technology and explore our competitive compensation and benefits package.

Apply Today!