Senior Regional Manager

Position Overview

The Senior Regional Manager owns the operating and financial performance of a multi-state portfolio of

Maxus owned, REIT and third-party owned communities. This leader develops 2 to 3 Associate Regional

Managers and, through them, every on-site team, while driving NOI, occupancy, resident experience and

asset value. The role is a primary contact for owners and investment partners and plays a hands-on part

in acquisitions, dispositions and takeovers.

Essential Duties

Leadership

• Coach and hold accountable Associate Regional Managers and Community Managers through

KPI scorecards, one-on-ones, site visits and reviews; build succession plans for high performers.

• Partner with Associate Regional Managers and HR on hiring, discipline and terminations, and

keep staffing and payroll right-sized to each community.

• Enforce Maxus policies and operating standards across the portfolio.

Financial and Revenue Performance

• Own NOI and budget-to-actual results; prepare annual operating and capital budgets for final

review by the Executive VP of Operations.

• Review monthly financials (T12, variance, GL detail), write variance commentary and require

recovery plans when properties fall behind.

• Set pricing, renewal and concession strategy with revenue management and monitor leasing,

occupancy and retention weekly.

• Track delinquency and bad debt with the CORE Team; approve invoices and capital spend within

authority limits and ensure management fees are collected.

Owner Relations and Growth

• Deliver accurate, on-time owner reports and business plan updates while honoring each

management agreement.

• Oversee third-party management companies on asset-management-only properties.
• Support acquisition due diligence and budgets, lead takeovers (staffing, vendors, OneSite

conversion, 90-day plan) and prepare assets for sale.

Operations and Compliance

• Inspect properties regularly; hold final approval on down-unit designations and monitor turn

times, work orders and preventive maintenance.

• Oversee capital projects with the Regional Maintenance Director and Construction Manager,

and negotiate vendor contracts.

• Resolve escalated resident issues and drive online reputation.
• Ensure compliance with Fair Housing, landlord-tenant law, local codes and insurance

requirements; manage claims and legal matters with counsel and HR.

• Champion new technology and efficiency initiatives with site teams.

Success Measures

NOI, revenue and expenses vs. budget; occupancy and leased percentage; renewal retention;

delinquency and bad debt; turn times and down units; online reputation; and staff retention.

This description is not an exhaustive list of duties and may change at the discretion of Maxus Properties.

Qualifications

Qualifications

Required: 8+ years of multifamily management experience, including 4+ years in a regional role

overseeing 2,500+ units across multiple markets; budget preparation and owner reporting experience;

proficiency with RealPage OneSite and advanced Excel; valid driver's license and ability to travel

overnight.

Preferred: Bachelor's degree in Business, Finance or Real Estate; experience with acquisitions, takeovers

and lease-ups; third-party management experience; Texas or Florida market experience.

Key competencies: financial acumen, developing leaders, clear owner communication, data-driven

problem solving, negotiation and sound judgment under pressure.