Maintenance Technician

Job Title: Maintenance Technician

Reports To: Maintenance Supervisor / Property Manager

Position Summary

The Maintenance Technician is responsible for performing routine maintenance, repairs, and preventative maintenance to ensure the community is safe, well-maintained, and operating efficiently. This role supports the overall property condition by completing work orders, assisting with make-ready units, and maintaining building systems. The Maintenance Technician plays a key role in delivering a positive resident experience through timely service and attention to detail.

Key Responsibilities

Work Orders & Repairs

• Complete service requests in a timely and professional manner
• Diagnose and repair issues related to HVAC, plumbing, electrical, and appliances
• Ensure all repairs are completed to company standards and documented accurately

Preventative Maintenance & Inspections

• Perform routine preventative maintenance on building systems and equipment
• Assist with property inspections to identify maintenance needs and safety concerns
• Maintain accurate records of maintenance activities and completed work

Make-Ready & Unit Turns

• Prepare vacant units for new residents, including repairs, cleaning coordination, and final inspections
• Assist with trash-outs and ensure units meet company standards for move-in readiness

Property Maintenance & Grounds Support

• Maintain the overall appearance and functionality of the community
• Assist with groundskeeping and common area upkeep as needed
• Identify and report any hazards or maintenance concerns throughout the property

Safety & Compliance

• Follow all company safety policies and procedures
• Ensure compliance with local, state, and federal regulations
• Properly use and maintain tools, equipment, and materials

Customer Service & Team Collaboration

• Interact professionally with residents, team members, and vendors
• Respond to maintenance requests with a customer-focused approach
• Collaborate with the onsite team to support overall property operations

Qualifications

Required:

• A current valid drivers license is required
• 1–3 years of maintenance experience, preferably in multifamily or a related field
• Working knowledge of HVAC, plumbing, electrical, and appliance repair
• Ability to complete physical tasks including lifting, climbing, and working in various weather conditions
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team

Preferred:

• HVAC/EPA Universal certification (or willingness to obtain within 60 days of hire)
• CPO certification
• Experience with property management software (OneSite, Yardi or similar)
• Previous multifamily experience