Lead Maintenance

Job Title: Lead Maintenance/Maintenance Supervisor - 888 on Main Apartments, Santa Ana, California

Reports To: Property Manager

Position Summary

The Maintenance Supervisor is responsible for overseeing the maintenance operations, physical condition, and safety of the community. This role leads the maintenance team, coordinates service requests and preventative maintenance programs, manages maintenance budgets, and ensures compliance with company policies and applicable safety regulations. The Maintenance Supervisor works closely with the Property Manager to maintain high standards of property appearance, operational efficiency, and resident satisfaction while protecting the long-term value of the asset.

Key Responsibilities

Maintenance Operations & Property Condition

Oversee all daily maintenance operations including service requests, work orders, and unit turns

Ensure timely completion of resident service requests while maintaining high quality standards

Maintain the overall physical condition of the property including buildings, grounds, and common areas

Conduct regular inspections of the community to identify maintenance needs and safety concerns

Coordinate preventative maintenance programs for HVAC, plumbing, electrical, and other building systems

Team Leadership & Development

Provide leadership, training, and supervision to maintenance technicians and grounds staff

Assign work orders, prioritize tasks, and ensure team productivity and efficiency

Promote a culture of safety, accountability, and strong customer service

Assist with hiring, onboarding, and ongoing development of maintenance team members

Budget & Inventory Management

Assist in developing and managing the property’s maintenance budget

Monitor maintenance expenses and implement cost-control strategies where appropriate

Maintain inventory of tools, equipment, and maintenance supplies

Coordinate purchasing and ensure cost-effective use of materials and vendor services

Compliance & Risk Management

Ensure compliance with OSHA standards, safety procedures, and company policies

Maintain compliance with local, state, and federal regulations related to property maintenance

Ensure proper documentation and tracking of maintenance activities and inspections

Support property compliance requirements including life safety systems, inspections, and required certifications

Vendor Coordination & Capital Projects

Manage vendor relationships and coordinate contracted services as needed

Ensure vendors perform work according to contract, safety standards, and company expectations

Assist with capital improvement projects including planning, coordination, and oversight

Work closely with the Property Manager and Regional Manager on property improvement initiatives

Resident Service & Communication

Respond professionally to maintenance-related resident concerns and service requests

Communicate with residents regarding maintenance timelines, repairs, and property updates

Support a positive resident experience by ensuring maintenance issues are addressed promptly and thoroughly

Qualifications

Qualifications

Required:

3+ years of residential or multifamily maintenance experience

1+ year of maintenance leadership or supervisory experience

Strong working knowledge of HVAC, plumbing, electrical, and general building systems

Experience managing maintenance budgets, inventory, and vendor relationships

Knowledge of safety standards, OSHA guidelines, and regulatory compliance

EPA Certification (Type II or Universal)

Experience with property management or maintenance tracking software