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Added 3 mins ago
Senior SAP GTS E4H Functional Consultant (20+ yrs exp) | Remote role.
Xlysi
Remote, United States
We are seeking a highly experienced Senior SAP GTS E4H Functional Consultant to lead functional design, implementation, testing, and deployment activities for SAP Global Trade Services…
Added 3 mins ago
GC
Environmental Programs Specialist
Gates Co
Denver, CO
- $40,123 USD / year
Strategic Planning, Project Management and Leadership
Added 3 mins ago
SC
Architect, Professional Services (Microsoft Security)
Softchoice Corporati
Denver, CO
- $128,800 to $161,000 USD / year
…plan, and architect technology solutions based on the identity management and workplace security portfolio. As the lead subject matter expert on identity management and workplace security,…
Added 3 mins ago
SC
Principal Consultant
Softchoice Corporati
Denver, CO
- $158,720 to $198,400 USD / year
Softchoice is reimagining the role we play in our customers' lives, and we are seeking exceptional people to lead that charge within our Cloud practice.
Added 3 mins ago
SC
Principal Consultant
Softchoice Corporati
Denver, CO
- $158,720 to $198,400 USD / year
Softchoice is reimagining the role we play in our customers' lives, and we are seeking exceptional people to lead that charge within our Cloud practice.
Added 5 mins ago
Analyst, Operations Excellence
Home Chef (Internal Employees)
Chicago, IL
Own high priority project work as necessary. Includes analysis, project management, and strategic recommendations
Added 7 mins ago
UG
Sr Consultant (Payer Operations) Optum Advisory - Remote
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
…serves a key role in contributing to engagement work products, project execution, and business management activities. This role structures and conducts analysis, creates client-ready…
Added 13 mins ago
Principal Mechanical Engineer/Sr. Principal Mechanical Engineer
Northrop Grumman
Oklahoma City, OK
Coordinates with team lead, electrical technicians, and I&T managers to complete tasking. May participate, prepare, and present material in program review boards (PDRs, CDRs, TRRs, FRBs,…
Added 14 mins ago
Senior Safety and Occupational Health Specialist
Federal Aviation Administration
Oklahoma City, OK
…administering a comprehensive Safety and Occupational Health Program for the Mike Monroney Aeronautical Center. Responsibilities Is a recognized subject matter expert in a specialized area…
Added 14 mins ago
Safety Manager (Commissioning, Startup, Traveling)
Dennis Group
Philadelphia, PA
Dennis Group safety professionals assist in the development, management, and implementation of a Health and Safety Program for all of Dennis Group’s projects. Our projects are vertical,…
Added 14 mins ago
M
Data Center Technician Manager
Microsoft
VA · Boydton, VA · Boydton
- $75,400 to $185,300 USD / year
…may provide feedback on changes to processes to direct-line management, standards management teams, and/or project, program, or special initiative…
Added 14 mins ago
M
Senior Land Development & Permitting Program Manager
Microsoft
AZ · WA · TX · Phoenix, AZ · Redmond, WA · San Antonio, TX · Phoenix · Redmond · San Antonio
- $116,900 to $222,600 USD / year
Bachelor's degree in Business Management, Real Estate, Project Management, or related field, AND 5+ years relevant experience
Added 15 mins ago
M
Senior Product Manager
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
Bachelor’s Degree AND 5+ years of experience in product/service/project/program management or software development, OR equivalent experience.
Added 15 mins ago
M
Senior Applied Scientist
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
This role requires a mix of technical depth, strategic execution, and people management to shape the next generation of AI-powered search experiences.
Added 21 mins ago
MS
Director of Workforce Development Solutions
Minnesota State
MSTA - Moorhead Campus, MN
- $38.83 to $55.93 USD / hour
Lead the strategic planning of workforce training and development. This includes providing operational management of workforce training and continuing education part-time, weekend, evening…
Added 21 mins ago
Sr. Product Design Engineer
Rolls-Royce
Mankato, MN
Project leadership or technical lead experience on new product development programs.
Added 21 mins ago
Enterprise Resilience Consultant
Blue Cross and Blue Shield of Minnesota
Eagan, MN
In addition, this role will support the Crisis Management Program by coordinating preparedness activities, documenting decisions and action items during crisis events and exercises,…
Added 21 mins ago
SM
Duluth Director
STARBASE Minnesota, Inc.
Duluth, MN
- $75,000 to $90,000 USD / year
Project management and organizational leadership experience.
Added 21 mins ago
AS
Managing Director- Actuarial Solutions Lead
Aon Service Corporation
Bloomington, MN
- $250,000 to $300,000 USD / year
Lead multidisciplinary project teams delivering work across pricing, reserving, capital/DFA, portfolio optimization, reinsurance strategy, growth and product strategy, and related analytics.
Added 22 mins ago
Sr. Buyer
Rolls-Royce
Saint Paul, MN
Manage projects from order to closeout, leading cross-functional teams, defining project scope, and ensuring timely completion through effective scheduling, risk, and commercial management.
Added 22 mins ago
Associate Vice President of Human Resources Operations
Lutheran Social Service of Minnesota
Saint Paul, MN
Strong operational judgment, project management, communication, analytical, problem-solving, and relationship-management skills
Added 22 mins ago
Interdisciplinary (Mech and Civ Engineer/Comm Planner/Bio/Land Arch/Architect/Phy Scientist)
U.S. Army Corps of Engineers
Saint Paul, MN
…position is for the St. Paul District. Responsibilities As a project manager, you are responsible for the overall management, control, coordination, and execution of assigned projects.…
Added 22 mins ago
XE
Accounting Consultant OR Principal Technical Accounting Consultant
Xcel Energy
Minneapolis, MN
- $84,900 to $138,600 USD / year
Uses project management skills to lead complex projects including business close cycles, and successful implementation of problem resolutions and process improvements.
Added 22 mins ago
XE
Principal Supply Chain Sourcing & Contracting Specialist, Capital Projects
Xcel Energy
Minneapolis, MN
- $130,000 to $159,000 USD / year
Lead, develop, and execute large-scale engineering, procurement, & construction (EPC), engineered equipment, and construction services contract project sourcing strategies aligned with…
Added 22 mins ago
Manager, Post Market Surveillance
Inspire Medical Systems, Inc.
Minneapolis, MN
…commitment to prioritize patient outcomes, act with integrity and lead with respect. With positive persistence at our core, we are committed to all those we…

Closed listing

Maximus

Workforce Manager

Honolulu, HI, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is currently hiring a Workforce Manager to support our Kentucky Health Benefits Exchange Team.

The Workforce Manager in a contact center will lead workforce management operations and ensure efficient, effective service delivery. This role is responsible for forecasting and scheduling staffing resources, monitoring contact center performance in real time, and providing data-driven insights to support operational decision-making.

The successful candidate will have experience in workforce planning, strong analytical skills, and a proven ability to collaborate with cross-functional teams to improve staffing strategies and operational processes.

This job is contingent upon contract award.

Why Maximus?

? Competitive Compensation - Annual bonuses based on performance included!
?️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
? Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
?️ Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
? Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
? Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
? Tuition Reimbursement - Invest in your ongoing education and development.
? Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
? Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
? Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

Generally, oversees aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements.
Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies.
Manage direct reports and the cost-effective operation of all project tasks.
Manage subcontractors that provide services to program.
Manage audits of operations.
Collaborate with other Managers to ensure effective coordination of activities.
Develop and implement operational policies and procedures in collaboration with other key stakeholders.
Establish and maintain effective relationships with clients and other external entities.
Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.
Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance.
Monitor performance against key indicators established internally or by the clients.
Develop solutions to issues or complex problems.
Develop performance goals and objectives for staff, and monitor achievement of those goals.
Perform other duties as may be assigned.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

3+ years of previous experience supervising/managing staff required.

'- 5+ years of experience in a contact center environment, preferably in a supervisory or managerial role.

Preferred Skills and Qualifications

Bachelor's degree in Business Administration or a related field.
Proven experience in scheduling, forecasting, and real-time monitoring.
Strong ability to manage, mentor, and motivate teams.
Experience with workforce management tools, CRM systems, and other relevant software.

Home Office Requirements

Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
Connectivity to the internet via either Wi‑Fi or Category 5 or 6 ethernet patch cable to the home router.
Must currently and permanently reside in the Continental US.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$70,000

Maximum Salary

$80,000

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