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Added 1 min ago
Project Delivery Director - Fare Payment Modernization
Masabi
Remote, United States
// Masabi is seeking an experienced Lead Program Manager to lead the end-to-end implementation and delivery of a major, multi-year transit technology modernization program in North America.…
Added 3 mins ago
GL
Summer Camp Director, Brentwood/Santa Monica (2027)
Galileo Learning
Brentwood/Santa Monica, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 3 mins ago
GL
Summer Camp Director, San Diego Downtown (2027)
Galileo Learning
San Diego, CA
- $22 to $24 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 3 mins ago
GL
Summer Camp Director, Placentia (2027)
Galileo Learning
Placentia, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 3 mins ago
GL
Summer Camp Director, Kentfield (2027)
Galileo Learning
Marin, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 3 mins ago
GL
Summer Camp Director, Los Altos (2027)
Galileo Learning
Los Altos, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 3 mins ago
GL
Summer Camp Director, North San Francisco (2027)
Galileo Learning
North San Francisco, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 3 mins ago
GL
Summer Camp Director, San Carlos/Belmont (2027)
Galileo Learning
San Carlos/Belmont, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 3 mins ago
GL
Summer Camp Director, San Francisco Twin Peaks/Noe Valley (2027)
Galileo Learning
San Francisco Twin Peaks/Noe Valley, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 3 mins ago
GL
Summer Camp Director, Milpitas (2027)
Galileo Learning
Milpitas, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 3 mins ago
GL
Summer Camp Director, Bainbridge Island (2027)
Galileo Learning
Bainbridge Island, WA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 3 mins ago
GL
Summer Camp Director, Mercer Island (2027)
Galileo Learning
Mercer Island, WA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 3 mins ago
GL
Summer Camp Director, Snoqualmie (2027)
Galileo Learning
Snoqualmie, WA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 3 mins ago
GL
Summer Camp Director, Bellevue - Crossroads (2027)
Galileo Learning
Bellevue - Crossroads, WA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 3 mins ago
GL
Summer Camp Director, Shoreline - North City (2027)
Galileo Learning
Shoreline - North City, WA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 3 mins ago
GL
Summer Camp Director, Sunnyvale (2027)
Galileo Learning
Sunnyvale, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 3 mins ago
GL
Summer Camp Director, San Jose Willow Glen (2027)
Galileo Learning
San Jose Willow Glen, CA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 3 mins ago
GL
Summer Camp Director, Burien (2027)
Galileo Learning
Burien, WA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 3 mins ago
GL
Summer Camp Director, Bellevue - Northwest (2027)
Galileo Learning
Bellevue - Northwest, WA
- $23 to $25 USD / hour
Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
Added 4 mins ago
Marketing Specialist
KWB WEALTH
Redlands, CA
How To Apply: Send your resume, a cover letter for why you think you'll be a great fit, and a one-paragraph summary of a program/initiative you owned/support and what it achieved.
Added 8 mins ago
Software Engineer - E2
Lockheed Martin
Cape Canaveral, FL · Cape Canaveral
The new Software Engineer will support the LE2 Program for Electrical Ground Support Equipment (EGSE). Use your strong software engineering skills to work with all project partners and…
Added 8 mins ago
Platform Growth Manager
Advocate Health, Inc.
Charlotte, NC
Strategic Planning, Execution and Project Management
Added 8 mins ago
Planning Design and Construction Senior Project Manager
North Carolina Baptist Hospital
Winston Salem, NC
…functional, quality, scope, schedule and budget goals of the project, including the leadership of the project…
Added 8 mins ago
Systems Engineering Mgr - R&V
Lockheed Martin
Huntsville, AL · Littleton, CO · Huntsville · Littleton
The Next Generation Hypersonic Glide Body (NXGB) team is looking for a Systems Engineer Manager for a rapid design to flight test project. Your responsibilities may include:
Added 8 mins ago
Systems Engineering Mgr - Architecture & Integration
Lockheed Martin
Littleton, CO · Huntsville, AL · Littleton · Huntsville
The Next Generation Hypersonic Glide Body (NXGB) team is looking for a Systems Engineer Manager for a rapid design to flight test project. Your responsibilities may include:

Closed listing

Maximus

Workforce Manager

Bismarck, ND, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is currently hiring a Workforce Manager to support our Kentucky Health Benefits Exchange Team.

The Workforce Manager in a contact center will lead workforce management operations and ensure efficient, effective service delivery. This role is responsible for forecasting and scheduling staffing resources, monitoring contact center performance in real time, and providing data-driven insights to support operational decision-making.

The successful candidate will have experience in workforce planning, strong analytical skills, and a proven ability to collaborate with cross-functional teams to improve staffing strategies and operational processes.

This job is contingent upon contract award.

Why Maximus?

? Competitive Compensation - Annual bonuses based on performance included!
?️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
? Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
?️ Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
? Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
? Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
? Tuition Reimbursement - Invest in your ongoing education and development.
? Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
? Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
? Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

Generally, oversees aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements.
Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies.
Manage direct reports and the cost-effective operation of all project tasks.
Manage subcontractors that provide services to program.
Manage audits of operations.
Collaborate with other Managers to ensure effective coordination of activities.
Develop and implement operational policies and procedures in collaboration with other key stakeholders.
Establish and maintain effective relationships with clients and other external entities.
Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.
Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance.
Monitor performance against key indicators established internally or by the clients.
Develop solutions to issues or complex problems.
Develop performance goals and objectives for staff, and monitor achievement of those goals.
Perform other duties as may be assigned.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

3+ years of previous experience supervising/managing staff required.

'- 5+ years of experience in a contact center environment, preferably in a supervisory or managerial role.

Preferred Skills and Qualifications

Bachelor's degree in Business Administration or a related field.
Proven experience in scheduling, forecasting, and real-time monitoring.
Strong ability to manage, mentor, and motivate teams.
Experience with workforce management tools, CRM systems, and other relevant software.

Home Office Requirements

Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
Connectivity to the internet via either Wi‑Fi or Category 5 or 6 ethernet patch cable to the home router.
Must currently and permanently reside in the Continental US.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$70,000

Maximum Salary

$80,000

About employer

More about this job

Skills

Forecasting
Scheduling
Decision making
Analytical skills
Microsoft Access
Quality assurance
Auditing
Regulatory compliance
Collaboration

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