Jobs in the United States

25+ jobs

Save this search

Added 5 mins ago
A
Document Control Specialist
adecco
Santa Clarita, CA
- $25 to $27 USD / hour
Perform other QA activities as needed and as required by manager.
Added 5 mins ago
A
Document Control Specialist
adecco
Santa Clarita, CA
- $25 to $27 USD / hour
Perform other QA activities as needed and as required by manager.
Added 7 mins ago
Technical Account Manager - USA
Camunda
Remote, United States
…organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives…
Added 8 mins ago
CH
Pharmacy Technician
CVS Health
Eagan, MN
- $17 to $27 USD / hour
As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification…
Added 11 mins ago
CRM Territory Manager - Worcester, MA
Boston Scientific
Worcester
…trusted leader in Cardiac Rhythm Management. As a Territory Manager, you’ll represent a portfolio of these life-changing technologies across the Fort Wayne, Indiana, territory - developing…
Added 11 mins ago
Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - Kansas City, MO
Horizon Therapeutics Services LLC
MO
Account Manager/Specialty Account Manager, IgG4-RD
Added 11 mins ago
Account Manager/Specialty Account Manager - TAVNEOS (Rare Disease) - Cincinnati, OH
Amgen USA Inc.
OH
Basic Qualifications (Account Manager – Level 4)
Added 12 mins ago
Account Manager/Specialty Account Manager, TAVNEOS - (Rare Disease) - Maine, NH, VT
Amgen USA Inc.
ME · NH
Basic Qualifications (Account Manager – Level 4)
Added 12 mins ago
Account Manager/Specialty Account Manager, (Rare Disease) Tavneos-New Haven, CT
Amgen USA Inc.
CT
Basic Qualifications (Account Manager – Level 4)
Added 12 mins ago
Account Manager/Specialty Account Manager - TAVNEOS (Rare Disease)- Brooklyn, NY
Amgen USA Inc.
NY
Basic Qualifications (Account Manager – Level 4)
Added 12 mins ago
Account Manager / Specialty Account Manager - IgG4 - (Rare Disease) - Charleston, SC
Horizon Therapeutics Services LLC
SC
Account Manager/Specialty Account Manager, IgG4-RD
Added 12 mins ago
Account Manager / Specialty Account Manager - IgG4 - (Rare Disease) - Fort Lauderdale, FL
Horizon Therapeutics Services LLC
FL
Account Manager/Specialty Account Manager, IgG4-RD
Added 12 mins ago
Account Manager / Specialty Account Manager - IgG4 - (Rare Disease) - Chicago, IL
Horizon Therapeutics Services LLC
IL
Account Manager/Specialty Account Manager, IgG4-RD
Added 12 mins ago
Account Manager / Specialty Account Manager - IgG4 - (Rare Disease) - Charlottsville, VA
Horizon Therapeutics Services LLC
VA
Account Manager/Specialty Account Manager, IgG4-RD
Added 12 mins ago
Account Manager / Specialty Account Manager - IgG4 - (Rare Disease) - Camden, NJ
Horizon Therapeutics Services LLC
NJ
Account Manager/Specialty Account Manager, IgG4-RD
Added 12 mins ago
Account Manager / Specialty Account Manager - IgG4 - (Rare Disease) - Boston, MA
Horizon Therapeutics Services LLC
MA
Account Manager/Specialty Account Manager, IgG4-RD
Added 12 mins ago
Account Manager / Specialty Account Manager - UPLIZNA (Rare Disease), Neurology - Omaha, NE
Horizon Therapeutics Services LLC
NE
Account Manager/Specialty Account Manager, IgG4-RD
Added 12 mins ago
Account Manager / Specialty Account Manager - IgG4 - (Rare Disease) - Bethesda, DC
Horizon Therapeutics Services LLC
United States
Account Manager/Specialty Account Manager, IgG4-RD
Added 12 mins ago
Account Manager / Specialty Account Manager - UPLIZNA Neurology (Rare Disease) - Phoenix, AZ
Horizon Therapeutics Services LLC
AZ
Account Manager/Specialty Account Manager, IgG4-RD
Added 12 mins ago
Account Manager / Specialty Account Manager - IgG4 - (Rare Disease) - Austin, TX
Horizon Therapeutics Services LLC
TX
Account Manager/Specialty Account Manager, IgG4-RD
Added 12 mins ago
Account Manager / Specialty Account Manager - IgG4 - (Rare Disease) - Atlanta, GA
Horizon Therapeutics Services LLC
GA
Account Manager/Specialty Account Manager, IgG4-RD
Added 12 mins ago
Account Manager / Specialty Account Manager - UPLIZNA Neurology (Rare Disease) - San Antonio, TX
Horizon Therapeutics Services LLC
TX
Account Manager/Specialty Account Manager, IgG4-RD
Added 12 mins ago
Key Account Manager - Endocrinology-Ocular (Rare Disease) - Pacific Northwest
Horizon Therapeutics Services LLC
WA · OR
The Rare Disease Key Account Manager’s overall goal is to reduce time to diagnosis, increase appropriate patient identification and improve speed to treatment by partnering with key…
Added 12 mins ago
Key Account Manager - Endocrinology-Ocular (Rare Disease) - New York, Metro
Horizon Therapeutics Services LLC
NJ
The Rare Disease Key Account Manager’s overall goal is to reduce time to diagnosis, increase appropriate patient identification and improve speed to treatment by partnering with key…
Added 12 mins ago
Rare Disease Key Account Manager - Neurology - Mid-Atlantic
Horizon Therapeutics Services LLC
NC
The Rare Disease Key Account Manager’s overall goal is to reduce time to diagnosis, increase appropriate patient identification and improve speed to treatment by partnering with key…

Closed listing

Maximus

Workforce Manager

Bismarck, ND, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Posting language: English
Posted: Oct 30, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Maximus is currently hiring a Workforce Manager to support our Kentucky Health Benefits Exchange Team.

The Workforce Manager in a contact center will lead workforce management operations and ensure efficient, effective service delivery. This role is responsible for forecasting and scheduling staffing resources, monitoring contact center performance in real time, and providing data-driven insights to support operational decision-making.

The successful candidate will have experience in workforce planning, strong analytical skills, and a proven ability to collaborate with cross-functional teams to improve staffing strategies and operational processes.

This job is contingent upon contract award.

Why Maximus?

? Competitive Compensation - Annual bonuses based on performance included!
?️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
? Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
?️ Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
? Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
? Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
? Tuition Reimbursement - Invest in your ongoing education and development.
? Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
? Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
? Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

Generally, oversees aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements.
Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies.
Manage direct reports and the cost-effective operation of all project tasks.
Manage subcontractors that provide services to program.
Manage audits of operations.
Collaborate with other Managers to ensure effective coordination of activities.
Develop and implement operational policies and procedures in collaboration with other key stakeholders.
Establish and maintain effective relationships with clients and other external entities.
Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.
Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance.
Monitor performance against key indicators established internally or by the clients.
Develop solutions to issues or complex problems.
Develop performance goals and objectives for staff, and monitor achievement of those goals.
Perform other duties as may be assigned.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

3+ years of previous experience supervising/managing staff required.

'- 5+ years of experience in a contact center environment, preferably in a supervisory or managerial role.

Preferred Skills and Qualifications

Bachelor's degree in Business Administration or a related field.
Proven experience in scheduling, forecasting, and real-time monitoring.
Strong ability to manage, mentor, and motivate teams.
Experience with workforce management tools, CRM systems, and other relevant software.

Home Office Requirements

Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
Connectivity to the internet via either Wi‑Fi or Category 5 or 6 ethernet patch cable to the home router.
Must currently and permanently reside in the Continental US.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$70,000

Maximum Salary

$80,000

About employer

More about this job

Skills

Forecasting
Scheduling
Decision making
Analytical skills
Microsoft Access
Quality assurance
Auditing
Regulatory compliance
Collaboration

Report this job