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ENTERPRISE PROGRAM MANAGER
PSYCHOLOGICAL ASSESSMENT RESOURCES INC
Lutz, FL
The Enterprise Program Manager exists to drive complex, cross-functional initiatives toward their intended business outcomes, coordinating work across any combination of departments where…
Added 1 min ago
EF
Installation Coordinator Lead
Express Flooring
Phoenix, AZ
- $25 to $27 USD / hour
…completed through our contracted installer network. You’ll review project details, schedule customer appointments, dispatch installers to job sites, and work closely with customers,…
Added 1 min ago
Technical Project/Program Management
Applied Materials
Santa Clara, CA · Santa Clara
We are looking for an experienced Technical Program Manager / Operational Excellence Program Manager to drive 6S and other strategic initiatives across SPG Operations. This role will lead…
Added 1 min ago
Senior Environmental Project Manager
Canacre USA, LLC
Remote, United States
The Environmental Project Manager is responsible for managing environmental projects from planning and permitting through execution and completion. This role combines project management…
Added 1 min ago
Change Management Experienced Manager
Grant Thornton
Philadelphia, PA · San Francisco, CA · Chicago, IL · NY · Dallas, TX · Houston, TX · Boston, MA
Grant Thornton is seeking an accomplished Manager in our Workforce Transformation Change Management practice, providing our clients and engagement delivery teams with project leadership,…
Added 2 mins ago
Production Supervisor
Jabil Inc.
Florence, KY
…and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal…
Added 2 mins ago
JA
Manager Inflight Entertainment & Onboard Technology
JetBlue Airways Corporation
Long Island City, NY
- $114,000 to $170,000 USD / year
Position Title: Manager, Inflight Entertainment & Onboard Technology
Added 2 mins ago
Information System Security Manager SME
Galapagos Federal Systems LLC.
Colorado Springs, CO
Galapagos Federal Systems, LLC is seeking a highly qualified and experienced Information Systems Security Manager (ISSM) – SME Level 4 to support the United States Space Force (USSF) in…
Added 3 mins ago
M
IT Project Manager III
modis
Cleveland, OH
- $70 to $80 USD / hour
Akkodis is seeking an IT Project Manager III for a Contract with a client in Cleveland, OH. The ideal candidate will lead Agile software development projects from planning through delivery,…
Added 3 mins ago
IT Program Manager- 3703269
CTC
Washington, DC
Computer Technologies Consultants (CTC) is seeking an IT Program Manager to support the United States Department of State in Arlington, VA.
Added 3 mins ago
Controls Engineering Design Package Value Stream Leader
Quest Global
Greenville, SC · Longmont, CO · Schenectady, NY
· Proactive Risk Management: Utilize rigorous operating rhythms to anticipate bottlenecks, remove operational roadblocks, and safeguard project milestones.
Added 4 mins ago
TT
Founding Enterprise Account Manager
True Talent Solutions Partners
Redwood City, CA
- $180,000 to $220,000 USD / year
Join an early-stage AI software company as its first Enterprise Account Manager, reporting to the COO. You will own renewals and expansion across a portfolio of enterprise customers,…
Added 4 mins ago
Geohazard Intermediate Engineer – Water Crossings
Westcoast Energy Inc
Houston, TX
…part of a team, with strong analytical, communication, and project-management…
Added 4 mins ago
Advisor, Customer Care Systems
The East Ohio Gas Company
Remote, United States
Serve as a contact between Customer Care teams and TIS. Support the project team in prioritizing projects and tasks. Provide reporting to management teams on status of projects and…
Added 4 mins ago
Project Coordinator
The Prolift Rigging Company
Lincoln, NE
Support the Project Manager with maximizing program market share, revenue, and profit.
Added 5 mins ago
TT
Substitute Older Youth Leader
Think Together
Los Angeles, CA
- $24 USD / hour
…Maintains close communication with Site Facilitator and/or Site Program Manager regarding planned or emergency absences for the same…
Added 5 mins ago
RF
Maintenance Refrigeration Technician -2nd shift 3:30PM-1:30AM
Richelieu Foods
BEAVER DAM, WI
- $27 to $35 USD / hour
Under the direction of the Maintenance Manager, the Refrigeration Technician will provide leadership and coordinate efforts for the plant systems pertaining to Ammonia, Air, Water and HVAC.…
Added 5 mins ago
CO
Project Planner
City of Santa Barbara
Santa Barbara, CA
- $52.98 to $64.4 USD / hour
Project Planner for Public WorksThe Project Planner for the Public Works Department will act as planning staff on a wide variety of complex projects in environmental review and technical…
Added 5 mins ago
Construction Design Manager
AECOM
Chicago, IL
The Design Manager is a senior project leader within a Design-Build / Construction Management firm, responsible for coordinating and aligning all design disciplines with construction…
Added 6 mins ago
Electric Program Manager, Principal
Pacific Gas And Electric Company
Oakland, CA
The Principal Program Manager for the San Francisco Delivery team analyzes customer feedback across a variety of input methods and systems, including both direct (customer verbatims) and…
Added 6 mins ago
W-
Lead, Interior Design
WWM - We Work Management LLC
NY
- $73,500 to $100,000 USD / year
Collaborate with the Design Manager, Art & Graphics Director, and Design & Creative Director to define and maintain an on-brand project aesthetic appropriate to the market, neighborhood,…
Added 6 mins ago
W-
Manager, Interior Design
WWM - We Work Management LLC
NY
- $106,500 to $142,000 USD / year
WeWork seeks a Design Manager with at least eight years of experience for our Global Design Studio. The Design Manager will create vibrant co-working environments, collaborative spaces, and…
Added 6 mins ago
FH
Clinical Research Coordinator II - NCTN
Fred Hutchinson Cancer Center
Seattle, WA
- $32.63 to $48.93 USD / hour
Reporting to the Senior Manager/Manager of Clinical Trials Coordination, the coordinator will be part of a centralized NCTN research team supporting clinical trial activities across…
Added 7 mins ago
Marketing Manager
Elastic Path
Remote, United States
What to expect as a Marketing Manager at Elastic Path?
Added 7 mins ago
Senior Oracle Cloud Program Director
Cloud Talent
Remote, United States
10+ years of consulting experience, most recently in a Senior Project Manager, Program Manager, or similar level role

Closed listing

Maximus

Workforce Manager

Trenton, NJ, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is currently hiring a Workforce Manager to support our Kentucky Health Benefits Exchange Team.

The Workforce Manager in a contact center will lead workforce management operations and ensure efficient, effective service delivery. This role is responsible for forecasting and scheduling staffing resources, monitoring contact center performance in real time, and providing data-driven insights to support operational decision-making.

The successful candidate will have experience in workforce planning, strong analytical skills, and a proven ability to collaborate with cross-functional teams to improve staffing strategies and operational processes.

This job is contingent upon contract award.

Why Maximus?

? Competitive Compensation - Annual bonuses based on performance included!
?️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
? Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
?️ Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
? Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
? Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
? Tuition Reimbursement - Invest in your ongoing education and development.
? Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
? Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
? Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

Generally, oversees aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements.
Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies.
Manage direct reports and the cost-effective operation of all project tasks.
Manage subcontractors that provide services to program.
Manage audits of operations.
Collaborate with other Managers to ensure effective coordination of activities.
Develop and implement operational policies and procedures in collaboration with other key stakeholders.
Establish and maintain effective relationships with clients and other external entities.
Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.
Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance.
Monitor performance against key indicators established internally or by the clients.
Develop solutions to issues or complex problems.
Develop performance goals and objectives for staff, and monitor achievement of those goals.
Perform other duties as may be assigned.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

3+ years of previous experience supervising/managing staff required.

'- 5+ years of experience in a contact center environment, preferably in a supervisory or managerial role.

Preferred Skills and Qualifications

Bachelor's degree in Business Administration or a related field.
Proven experience in scheduling, forecasting, and real-time monitoring.
Strong ability to manage, mentor, and motivate teams.
Experience with workforce management tools, CRM systems, and other relevant software.

Home Office Requirements

Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
Connectivity to the internet via either Wi‑Fi or Category 5 or 6 ethernet patch cable to the home router.
Must currently and permanently reside in the Continental US.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$70,000

Maximum Salary

$80,000

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