Jobs in the United States

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Added 2 mins ago
Registrar
Ancora Education
Columbus, GA
Assists the Director of Education and Program Coordinators in the formulation of the Master Schedules of Classes for upcoming terms in a timely and efficient manner.
Added 3 mins ago
HM
Staff Educator RN PD
Hackensack Meridian Health
Woodland Park, NJ
- From $46.64 USD / hour
Assist the department with the implementation of any new programs from development to delivery. Effectively utilize various techniques and creative approaches that focus on meeting…
Added 4 mins ago
Assistant Property Manager, Multifamily
Pinnacle Property Management Services, LLC (PPMS)
CO
Personal & Professional Development Resources, including access to LinkedIn Learning, for continued learning and growth
Added 4 mins ago
Assistant Property Manager, Multifamily
Pinnacle Property Management Services, LLC (PPMS)
NC
Personal & Professional Development Resources, including access to LinkedIn Learning, for continued learning and growth
Added 4 mins ago
Property Manager, Multifamily
Pinnacle Property Management Services, LLC (PPMS)
CO
Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
Added 4 mins ago
Senior Property Manager, Multifamily (Multi-Site)
Pinnacle Property Management Services, LLC (PPMS)
NJ
Marketing - Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
Added 4 mins ago
Area Property Manager, Multifamily
Pinnacle Property Management Services, LLC (PPMS)
SC
Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
Added 4 mins ago
Property Manager, Multifamily (Multi-site)
Pinnacle Property Management Services, LLC (PPMS)
MO
Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
Added 4 mins ago
Assistant Property Manager, Multifamily
Pinnacle Property Management Services, LLC (PPMS)
MO
Personal & Professional Development Resources, including access to LinkedIn Learning, for continued learning and growth
Added 5 mins ago
Director - Portfolio Analytics & Reporting
New York Life
New York
With over $800 billion in assets under management, NYLIM is a Pensions & Investments' Top 30 Largest Money Manager and one of the largest global asset managers serving institutional, retail…
Added 5 mins ago
Sr. Manager, Health Outcomes Accreditation
CVS Health
Remote, United States
…across health plan populations. Responsible for the design, development, implementation, and ongoing evaluation of accreditation strategies, readiness activities, gap assessments,…
Added 5 mins ago
Principal Systems Engineer (CAS)
Medtronic
Mounds View, MN
…per week as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. This role will require…
Added 5 mins ago
Loan Sales Specialist
OneMain Financial
Moorhead, MN
…dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists…
Added 5 mins ago
M&
Employee Health & Benefits Intern - Employee Health & Benefits
Marsh & McLennan Companies, Inc.
Golden Valley, MN
- $20 USD / hour
…culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful…
Added 5 mins ago
M&
Health Management Intern - Employer Services
Marsh & McLennan Companies, Inc.
Golden Valley, MN
- $20 USD / hour
…culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful…
Added 5 mins ago
M&
National Accounts Casualty Intern - Business Insurance
Marsh & McLennan Companies, Inc.
Golden Valley, MN
- $20 USD / hour
…culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful…
Added 5 mins ago
M&
National Accounts Property Intern - Business Insurance
Marsh & McLennan Companies, Inc.
Golden Valley, MN
- $20 USD / hour
…culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful…
Added 5 mins ago
M&
Private Client Services Intern - Private Client Services
Marsh & McLennan Companies, Inc.
Golden Valley, MN
- $20 USD / hour
…culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful…
Added 5 mins ago
M&
Sales Intern - Sales
Marsh & McLennan Companies, Inc.
Golden Valley, MN
- $20 USD / hour
…culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful…
Added 5 mins ago
Summer 2027 Consumer Finance Internship
Huntington National Bank
Minnetonka, MN
Huntington’s internship programs provide emerging talent with meaningful, hands‑on experience aligned to their area of study. Over the course of the interns’ time at Huntington, they gain…
Added 5 mins ago
Sales Manager
Caterpillar, Inc.
Brooklyn Park, MN
Caterpillar's Electric Power Division (EPD) is seeking a high-performing Sales Manager to lead commercial growth and dealer engagement across the Eastern United States. This role is…
Added 5 mins ago
Registered Nurse- Community Living Center
Veterans Affairs, Veterans Health Administration
Saint Cloud, MN
Added 5 mins ago
Civil Engineer PE
Stantec
Knoxville, TN
…under supervision of the Project Technical Lead or Project Manager, including engineering drawings, engineering reports, presentations, and required applications to regulatory and/or…
Added 5 mins ago
ES
Food Safety Quality Manager
E.A. Sween Company
Eden Prairie, MN
- $112,000 to $117,000 USD / year
Lead development and maintenance of facility allergen programs.
Added 5 mins ago
Nursing Assistant - Critical Care Cardiovascular (Flexible FTE)
Essentia Health
Duluth, MN
…contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at…

Closed listing

Maximus

Workforce Manager

Topeka, KS, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is currently hiring a Workforce Manager to support our Kentucky Health Benefits Exchange Team.

The Workforce Manager in a contact center will lead workforce management operations and ensure efficient, effective service delivery. This role is responsible for forecasting and scheduling staffing resources, monitoring contact center performance in real time, and providing data-driven insights to support operational decision-making.

The successful candidate will have experience in workforce planning, strong analytical skills, and a proven ability to collaborate with cross-functional teams to improve staffing strategies and operational processes.

This job is contingent upon contract award.

Why Maximus?

? Competitive Compensation - Annual bonuses based on performance included!
?️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
? Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
?️ Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
? Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
? Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
? Tuition Reimbursement - Invest in your ongoing education and development.
? Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
? Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
? Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

Generally, oversees aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements.
Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies.
Manage direct reports and the cost-effective operation of all project tasks.
Manage subcontractors that provide services to program.
Manage audits of operations.
Collaborate with other Managers to ensure effective coordination of activities.
Develop and implement operational policies and procedures in collaboration with other key stakeholders.
Establish and maintain effective relationships with clients and other external entities.
Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.
Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance.
Monitor performance against key indicators established internally or by the clients.
Develop solutions to issues or complex problems.
Develop performance goals and objectives for staff, and monitor achievement of those goals.
Perform other duties as may be assigned.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

3+ years of previous experience supervising/managing staff required.

'- 5+ years of experience in a contact center environment, preferably in a supervisory or managerial role.

Preferred Skills and Qualifications

Bachelor's degree in Business Administration or a related field.
Proven experience in scheduling, forecasting, and real-time monitoring.
Strong ability to manage, mentor, and motivate teams.
Experience with workforce management tools, CRM systems, and other relevant software.

Home Office Requirements

Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
Connectivity to the internet via either Wi‑Fi or Category 5 or 6 ethernet patch cable to the home router.
Must currently and permanently reside in the Continental US.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$70,000

Maximum Salary

$80,000

About employer

More about this job

Skills

Forecasting
Scheduling
Decision making
Analytical skills
Microsoft Access
Quality assurance
Auditing
Regulatory compliance
Collaboration

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