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Warden
State of Kansas
KS
- $110,000 to $150,000 USD / year
Safeguard standards. Ensure facility compliance with federal and state regulations, departmental policy, and the mission of KDOC.
Added just now
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Highway Maintenance Worker Trainee
State of Kansas
KS
- $41,288 to $43,243.2 USD / year
Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer…
Added 1 min ago
Grants and Foundation Manager
Capitol Region Education Council
Hartford, CT
Identify, evaluate, and pursue federal, state, local, corporate, and private foundation funding opportunities that align with CREC's strategic priorities and the needs of its schools,…
Added 3 mins ago
Grants Manager
Family Health Center of Marshfield Inc
Marshfield, WI
The Grants Manager is an integral member of the Community Partnerships & Programs team, responsible for overseeing grant activities and coordinating staff across various projects within the…
Added 3 mins ago
Customer Care Representative II
GAF Energy LLC
Georgetown, TX
1. We offer a wide range of health insurance options that include medical, dental, and vision for you and your family. 2. Our Family-Building benefits support the many different journeys to…
Added 4 mins ago
SOCIAL SERVICES ASSISTANT (OA)
U.S. Marine Corps
Camp Lejeune, NC
Added 4 mins ago
CAFE MANAGER - WALLACE, NC
Compass Group, North America
WALLACE, NC
…driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San…
Added 4 mins ago
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Maintenance Shift Technician
Saint-Gobain
CLAREMONT, NC
- $31.69 USD / hour
…Technician is required to support the maintenance organization and process, the Maintenance Shift Technician is responsible for ensuring plant equipment performs reliably. The technician…
Added 4 mins ago
Supervisor LNG Maintenance
Duke Energy
Four Oaks, NC
This position is responsible for Piedmont’s compliance with federal and state utility commission regulations for Liquefied Natural Gas facilities as defined in 49 CFR, subpart 193. This is…
Added 4 mins ago
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FLOOR TECHNICIAN (FULL TIME)
Compass Group, North America
Clemmons, NC
- $17 USD / hour
- Full-time
Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft…
Added 4 mins ago
Sr. Manager, Health Outcomes Accreditation
CVS Health
Remote, United States
Accountable for leading NCQA Health Outcomes (HOA) and Community-Focused Care (CFC) Accreditation initiatives that support quality improvement, regulatory compliance, and organizational…
Added 4 mins ago
Aviation Airworthiness Data Manager
D&G Support Services, LLC
Elizabeth City, NC
The D&G team is seeking an Aviation Airworthiness Data Manager to join our team. The Aviation Airworthiness Data Manager provides critical, comprehensive airframe historical information to…
Added 4 mins ago
HOUSEKEEPING OPERATIONS MANAGER, Oxford, NC
Compass Group, North America
Oxford, NC
…driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San…
Added 4 mins ago
Endoluminal Sales Representative
Intuitive
Remote, United States
The U.S. ION® Endoluminal Sales Associate reports to the U.S. ION® Endoluminal Program Manager (EPM). The ION® Endoluminal Sales Associate plays a critical role in the early adoption of the…
Added 4 mins ago
Customer Trainer
Intuitive
Houston, TX
The Customer Trainer will report directly to the Training Manager for their region. This training professional will deliver da Vinci® System technology training and facilitate surgeon-led…
Added 4 mins ago
Merchandising Portfolio Manager
Lowe's
Mooresville, NC
The Merchandising Portfolio Manager supports the planning, governance and execution of high-priority, complex initiatives aligned to Merchandising leadership priorities. This role partners…
Added 5 mins ago
Territory Sales Manager
Fresenius Medical Care
Greenville, NC
Azura Vascular Care is seeking a motivated, relationship-driven Territory Manager to support and grow our diversified vascular surgery center in Greenville, North Carolina. Our center…
Added 5 mins ago
Maintenance Director
Regency Integrated Health Services
Raymondville, TX
…Department to ensure the facility remains safe, functional, and comfortable for residents, staff, and visitors. This role ensures compliance with all federal, state, and local regulations…
Added 5 mins ago
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Assistant Property Manager
Morgan Properties
Fayetteville, NC
- $17 to $22 USD / hour
Adhere to federal and state Fair Housing Laws, as well as company policies, ensuring legal and regulatory compliance.
Added 5 mins ago
MP
Assistant Property Manager
Morgan Properties
Fayetteville, NC
- $17 to $21.5 USD / hour
Adhere to federal and state Fair Housing Laws, as well as company policies, ensuring legal and regulatory compliance.
Added 5 mins ago
FIELD SUPPORT ANALYST - FAYETTEVILLE, NC
Compass Group, North America
FAYETTEVILLE, NC
Full-time and part-time positions offer the following benefits to associates : Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity…
Added 5 mins ago
Pharmacy Intern
Elevance Health
Winston Salem, NC
In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all…
Added 5 mins ago
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LINE SERVER (TEMPORARY)
Compass Group, North America
Winston Salem, NC
- $17 to $20 USD / hour
…in food-service area in accordance with current applicable federal, state and local standards, guidelines and regulations, with our established policies and procedures. May be directed by…
Added 5 mins ago
CG
FLOOR TECHNICIAN (FULL TIME)
Compass Group, North America
Winston Salem, NC
- $17 USD / hour
- Full-time
Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft…
Added 5 mins ago
Program Manager
North Carolina Agriculture & Technical State Unive
Greensboro, NC
The Program Manager will support the Principal Investigator (PI), faculty technical leads, and senior personnel in managing project operations, recruiting and supervising research…

Closed listing

Maximus

Workforce Manager

Juneau, AK, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is currently hiring a Workforce Manager to support our Kentucky Health Benefits Exchange Team.

The Workforce Manager in a contact center will lead workforce management operations and ensure efficient, effective service delivery. This role is responsible for forecasting and scheduling staffing resources, monitoring contact center performance in real time, and providing data-driven insights to support operational decision-making.

The successful candidate will have experience in workforce planning, strong analytical skills, and a proven ability to collaborate with cross-functional teams to improve staffing strategies and operational processes.

This job is contingent upon contract award.

Why Maximus?

? Competitive Compensation - Annual bonuses based on performance included!
?️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
? Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
?️ Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
? Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
? Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
? Tuition Reimbursement - Invest in your ongoing education and development.
? Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
? Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
? Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

Generally, oversees aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements.
Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies.
Manage direct reports and the cost-effective operation of all project tasks.
Manage subcontractors that provide services to program.
Manage audits of operations.
Collaborate with other Managers to ensure effective coordination of activities.
Develop and implement operational policies and procedures in collaboration with other key stakeholders.
Establish and maintain effective relationships with clients and other external entities.
Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.
Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance.
Monitor performance against key indicators established internally or by the clients.
Develop solutions to issues or complex problems.
Develop performance goals and objectives for staff, and monitor achievement of those goals.
Perform other duties as may be assigned.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

3+ years of previous experience supervising/managing staff required.

'- 5+ years of experience in a contact center environment, preferably in a supervisory or managerial role.

Preferred Skills and Qualifications

Bachelor's degree in Business Administration or a related field.
Proven experience in scheduling, forecasting, and real-time monitoring.
Strong ability to manage, mentor, and motivate teams.
Experience with workforce management tools, CRM systems, and other relevant software.

Home Office Requirements

Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
Connectivity to the internet via either Wi‑Fi or Category 5 or 6 ethernet patch cable to the home router.
Must currently and permanently reside in the Continental US.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$70,000

Maximum Salary

$80,000

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