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Credit Manager
Ring's End, Inc.
South Salem, NY
- $21 to $27.75 USD / hour
Ring's End, Inc. of Lewisboro, NY is hiring a full-time Credit Manager to lead credit operations and support healthy receivables across our multi-location retail organization.
Added 1 min ago
Food Prep Lead
CK Circle K Stores Inc.
United States
Deliveries are validated by verifying invoices; reviewing discrepancies with Store Manager; delivers outdated merchandise to Store Manager to ensure what the store is being charged verifies…
Added 1 min ago
Store Assistant Manager
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added 1 min ago
Customer Service Representative
CK Circle K Stores Inc.
United States
Notifies Store Manager of any equipment failure or maintenance/supply needs.
Added 1 min ago
District Manager in Training (Seminole, Lake and Marion Counties)
United States
…analyzing variances; initiating corrective actions. Allocates program costs by preparing operational and risk reports for analyses. Maintains staff by recruiting, selecting and orienting…
Added 3 mins ago
Senior Medical Technologist
BHMC
Fort Lauderdale, FL
Under minimal supervision assists laboratory manager/supervisor/coordinator in
Added 3 mins ago
Senior Medical Technologist
BHMC
Fort Lauderdale, FL
Under minimal supervision assists laboratory manager/supervisor/coordinator in
Added 3 mins ago
Assistant Nurse Manager
BHIP
Fort Lauderdale, FL
in a Nursing Program from an Accredited School of Nursing
Added 5 mins ago
Sterile Processing Customer Specialist
STERIS Instrument Management Services, Inc.
Tampa, FL
Communicate regularly with the STERIS IMS Account Manager, Operations, and other internal support teams to ensure Customer needs are met daily and any issues are resolved promptly.
Added 5 mins ago
Sr. Manager, Health Outcomes Accreditation
CVS Health
Remote, United States
Added 5 mins ago
GH
Registered Nurse – RN
Genesis Healthcare
Charles Town, WV
- $40 to $43 USD / hour
We know that superior clinical outcomes start with appreciated nurses. Through our Leading with Heart recognition program, we highlight and reward team members who:
Added 5 mins ago
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Retail Part Time Service Sales Manager
Michaels
Clarksburg, WV
- Part-time
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
Added 5 mins ago
Clinical Lab Scientist
Veterans Affairs, Veterans Health Administration
Clarksburg, WV
Added 5 mins ago
GH
Registered Nurse – RN
Genesis Healthcare
Huntington, WV
- $37 to $39 USD / hour
We know that superior clinical outcomes start with appreciated nurses. Through our Leading with Heart recognition program, we highlight and reward team members who:
Added 5 mins ago
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Customer Success Manager
Nelnet
Charleston, WV
- $75,000 to $80,000 USD / year
The Customer Success Manager (CSM) is responsible for owning the client lifecycle and ensuring clients achieve measurable outcomes from CampusGuard’s SaaS platform and consulting services.…
Added 5 mins ago
2025124 Technical Program Manager
Cisco
Charleston, WV
As a Program Manager on our CX team, you will serve as the strategic orchestrator for complex programs that directly impact the missions of our veterans and military service members! You…
Added 5 mins ago
Assistant Store Leader (Assistant Manager)
7-Eleven
Charleston, WV
Competency in cash handling, fuel transactions, and promoting our loyalty program.
Added 5 mins ago
AT
Manager Engineering
Akamai Technologies, Inc.
Charleston, WV
- $151,800 to $273,200 USD / year
As a Manager Engineering, you will be responsible for:
Added 5 mins ago
Medical Science Liaison, Nephrology - Florida/Puerto Rico
Otsuka America Pharmaceutical Inc.
Charleston, WV
Position Overview – Medical Science Liaison (Senior Manager)
Added 5 mins ago
Product Manager - Medicare
Intermountain Health
Charleston, WV
Implements initiatives, which result in positive program outcomes. Leads cross-functional teams to produce deliverables. Interfaces with a project manager, product team, operational leads,…
Added 5 mins ago
Workforce Manager
Maximus
Charleston, WV
Maximus is currently hiring a Workforce Manager to support our Kentucky Health Benefits Exchange Team.
Added 5 mins ago
Clinical Specialist, Pain Interventions - R79588 Associate Clinical Specialist, Pain Interventions - Charleston, WV
Medtronic
Charleston, WV
Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours and at the discretion of Clinical Specialist Manager
Added 5 mins ago
Field Sales Manager
Arrow Electronics
Charleston, WV
Drive supplier-program execution and partner growth by partnering with supplier management teams to help define performance KPIs, then translating those KPIs in
Added 5 mins ago
EG
Product Manager
Eliassen Group
Charleston, WV
- $70 USD / hour
Our client seeks a Product Manager to lead product planning and execution across the lifecycle for Oracle Retail Demand Forecasting (RDF) and Oracle Retail Merchandising System (RMS). The…
Added 7 mins ago
Sr. Finance Transformation Manager (Remote)
CrowdStrike, Inc.
Remote, United States

Closed listing

Maximus

Workforce Manager

Juneau, AK, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is currently hiring a Workforce Manager to support our Kentucky Health Benefits Exchange Team.

The Workforce Manager in a contact center will lead workforce management operations and ensure efficient, effective service delivery. This role is responsible for forecasting and scheduling staffing resources, monitoring contact center performance in real time, and providing data-driven insights to support operational decision-making.

The successful candidate will have experience in workforce planning, strong analytical skills, and a proven ability to collaborate with cross-functional teams to improve staffing strategies and operational processes.

This job is contingent upon contract award.

Why Maximus?

? Competitive Compensation - Annual bonuses based on performance included!
?️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
? Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
?️ Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
? Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
? Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
? Tuition Reimbursement - Invest in your ongoing education and development.
? Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
? Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
? Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

Generally, oversees aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements.
Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies.
Manage direct reports and the cost-effective operation of all project tasks.
Manage subcontractors that provide services to program.
Manage audits of operations.
Collaborate with other Managers to ensure effective coordination of activities.
Develop and implement operational policies and procedures in collaboration with other key stakeholders.
Establish and maintain effective relationships with clients and other external entities.
Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.
Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance.
Monitor performance against key indicators established internally or by the clients.
Develop solutions to issues or complex problems.
Develop performance goals and objectives for staff, and monitor achievement of those goals.
Perform other duties as may be assigned.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

3+ years of previous experience supervising/managing staff required.

'- 5+ years of experience in a contact center environment, preferably in a supervisory or managerial role.

Preferred Skills and Qualifications

Bachelor's degree in Business Administration or a related field.
Proven experience in scheduling, forecasting, and real-time monitoring.
Strong ability to manage, mentor, and motivate teams.
Experience with workforce management tools, CRM systems, and other relevant software.

Home Office Requirements

Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
Connectivity to the internet via either Wi‑Fi or Category 5 or 6 ethernet patch cable to the home router.
Must currently and permanently reside in the Continental US.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$70,000

Maximum Salary

$80,000

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