Jobs in the United States

25+ jobs

Save this search

Added just now
Senior Category Leader, Global Procurement Organization, Global Procurement Organization (GPO)
Amazon
Bellevue, WA
We are seeking a leader with procurement and sustainability experience to lead the development of our strategy to reduce our scope3 emissions globally for Global Customer Fulfillment. The…
Added just now
Sr. Supply Chain Manager, GEMS, NA Startup
Amazon
Bellevue, WA
Global Engineering Services (GES) NA Startup Support operates at the intersection of strategic vendor management and engineering execution across North America. A day in the life may…
Added just now
Network Development Engineer , Wireless and Access Networks, Network Access Technologies
Amazon
Bellevue, WA
Drive Cross-Team Collaboration: Partner with engineering, field operations, network operations, and program management teams to develop solutions that balance performance, cost, and…
Added just now
Sr Program Manager- Vendor Performance, Middle Mile Vendor Management
Amazon
Bellevue, WA
5+ years of program or project management experience
Added just now
Heavy Civil – STRIDE BRT Program Lead - Bellevue WA
Jacobs
Bellevue, WA
We’re seeking a Heavy Civil Cost Estimator to lead our STRIDE BRT Program with Sound Transit in Seattle, Washington, U.S. You'll review design documents, proposals, specifications,…
Added just now
Senior Manufacturing Test Engineer, Amazon Leo OISL
Amazon
Redmond, WA
…design/development, factory operations, quality engineering, program management, and more as you drive the test processes we use from initial production introduction to full rate…
Added just now
Software Development Manager,VIRSAT, KMM, Leo
Amazon
Redmond, WA
1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience
Added just now
Senior Product Regulatory Compliance Engineer, Amazon Leo , Amazon Leo
Amazon
Redmond, WA
Experience with the project management of technical projects
Added just now
Software Development Manager, LEO Operation Automation
Amazon
Redmond, WA
Experience partnering with product or program management teams
Added just now
N
Customer Success Manager
Nelnet
Olympia, WA
- $75,000 to $80,000 USD / year
Bachelor’s degree in Business, Project Management, Information Security, or a related field, or equivalent professional experience.
Added just now
C
ServiceNow AICT Solution Architect
Cognizant
Olympia, WA
- $100,000 to $117,000 USD / year
· Lead end-to-end solution architecture for ServiceNow AI Control Tower implementations, translating client AI governance needs into scalable, well-structured designs
Added just now
Managing Director, Tolling & Contact Center Operations
Maximus
Olympia, WA
…training, reporting, compliance, workforce planning, and overall program performance. This leader will oversee the Program Director and senior operational team, serve as the primary…
Added just now
C
AI Governance Process Lead
Cognizant
Olympia, WA
- $100,000 to $117,000 USD / year
As an AI Governance Process Lead, you will make an impact by designing and operationalizing the processes that allow organizations to adopt AI responsibly, safely, and at scale. You will be…
Added just now
Medical Science Liaison, Nephrology - Florida/Puerto Rico
Otsuka America Pharmaceutical Inc.
Olympia, WA
Assist with Otsuka’s clinical trials program, including registrational, post-marketing and Investigator-Sponsored Trials (ISTs), health economic outcomes research, other specific medical…
Added just now
C
Change and Enablement Lead
Cognizant
Olympia, WA
- $119,000 to $139,500 USD / year
· Lead change management and enablement activities that drive adoption of new ServiceNow processes and capabilities
Added just now
Workforce Manager
Maximus
Olympia, WA
The Workforce Manager in a contact center will lead workforce management operations and ensure efficient, effective service delivery. This role is responsible for forecasting and scheduling…
Added just now
C
Senior IBM i Series / IBM Power Systems Engineer
Cognizant
Olympia, WA
- $69,500 to $123,500 USD / year
Lead and execute IBM i platform implementation projects while collaborating with internal teams and customers.
Added just now
Senior Forward Deployed Engineer, Palantir
Deloitte
Seattle, WA
Lead working sessions to shape solutions and drive client outcomes.
Added just now
Senior Forward Deployed Engineer, Frontier GenAI
Deloitte
Seattle, WA
Lead working sessions to shape solutions and drive client outcomes.
Added just now
Forward Deployed Engineer, Microsoft AI & Data
Deloitte
Seattle, WA
Lead working sessions to shape solutions and drive client outcomes.
Added just now
Private Equity Mergers & Acquisitions Strategy & Diligence Manager
Deloitte
Seattle, WA
As an M&A Manager in Deloitte's Private Equity (PE) Strategy & Diligence (S&D) practice, you will lead teams through high-stakes diligences and coach talent while working…
Added just now
Senior Forward Deployed Engineer, Microsoft AI&Data
Deloitte
Seattle, WA
Lead working sessions to shape solutions and drive client outcomes.
Added just now
Lead Forward Deployed Engineer, Palantir
Deloitte
Seattle, WA
Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Added just now
Lead Forward Deployed Engineer, Microsoft AI & Data
Deloitte
Seattle, WA
Lead FDE pods of 2-5 onshore anchored and offshore supported engineers, owning execution, resource management, escalations and overall delivery health
Added just now
Forward Deployed Engineer, Frontier GenAI
Deloitte
Seattle, WA
Lead working sessions to shape solutions and drive client outcomes.

Closed listing

Maximus

Workforce Manager

Juneau, AK, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Posting language: English
Posted: Oct 30, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Maximus is currently hiring a Workforce Manager to support our Kentucky Health Benefits Exchange Team.

The Workforce Manager in a contact center will lead workforce management operations and ensure efficient, effective service delivery. This role is responsible for forecasting and scheduling staffing resources, monitoring contact center performance in real time, and providing data-driven insights to support operational decision-making.

The successful candidate will have experience in workforce planning, strong analytical skills, and a proven ability to collaborate with cross-functional teams to improve staffing strategies and operational processes.

This job is contingent upon contract award.

Why Maximus?

? Competitive Compensation - Annual bonuses based on performance included!
?️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
? Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
?️ Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
? Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
? Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
? Tuition Reimbursement - Invest in your ongoing education and development.
? Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
? Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
? Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

Generally, oversees aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements.
Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies.
Manage direct reports and the cost-effective operation of all project tasks.
Manage subcontractors that provide services to program.
Manage audits of operations.
Collaborate with other Managers to ensure effective coordination of activities.
Develop and implement operational policies and procedures in collaboration with other key stakeholders.
Establish and maintain effective relationships with clients and other external entities.
Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.
Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance.
Monitor performance against key indicators established internally or by the clients.
Develop solutions to issues or complex problems.
Develop performance goals and objectives for staff, and monitor achievement of those goals.
Perform other duties as may be assigned.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

3+ years of previous experience supervising/managing staff required.

'- 5+ years of experience in a contact center environment, preferably in a supervisory or managerial role.

Preferred Skills and Qualifications

Bachelor's degree in Business Administration or a related field.
Proven experience in scheduling, forecasting, and real-time monitoring.
Strong ability to manage, mentor, and motivate teams.
Experience with workforce management tools, CRM systems, and other relevant software.

Home Office Requirements

Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
Connectivity to the internet via either Wi‑Fi or Category 5 or 6 ethernet patch cable to the home router.
Must currently and permanently reside in the Continental US.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$70,000

Maximum Salary

$80,000

About employer

Report this job