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Added 1 min ago
GA
Human Resources Intern
Greenville-Spartanburg Airport District
Greer, SC
- $15 USD / hour
Collaborate with the Employee Health & Safety Manager and HR Manager to centralize the Learning Management System (LMS) throughout the organization.
Added 1 min ago
Program Manager, Strategic Ecosystem Initiatives
Syracuse University
Syracuse, NY
Reporting to the Associate Director of Growth, Innovation, Community Building Programs & Sponsored Events, and Future State, the Strategic Ecosystem Initiatives Program Manager exercises…
Added 2 mins ago
GC
Associate Dean, Workforce Development
Grossmont-Cuyamaca Community College
El Cajon, CA
- $131,099 to $141,797 USD / year
The Associate Dean serves as the College's project manager for assigned local and regional Strong Workforce Program (SWP) investments, Perkins-funded activities, regional workforce…
Added 2 mins ago
Staff Pharmacist FT
CVS Rx Services, Inc.
The Villages, FL
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing your Pharmacy Technician Support Staff, you are accountable for supporting the management,…
Added 2 mins ago
CR
Staff Pharmacist Full Time
CVS Rx Services, Inc.
Ocala, FL
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing your Pharmacy Technician Support Staff, you are accountable for supporting the management,…
Added 3 mins ago
Clinical Research Nurse
NemoursCareerSite
Wilmington, DE
Candidates should have familiarity and experience with human subjects’ research regulations, though additional professional development in this area will also be provided. Prior experience…
Added 3 mins ago
BL
Regional Director, B Lab U.S. & Canada
B Lab U.S. & Canada
Remote, United States
- $200,000 to $240,000 USD / year
This role will guide the US market through its next phase of growth, impact, and organizational development, building on the commitment and expertise of the existing team and community. The…
Added 8 mins ago
Broker & Trade Marketing Coordinator
DeLallo
Remote, United States
…business throughout the Midwest. Reporting to the Regional Sales Manager (RSM), this role serves as a key link between customers, broker partners, and internal teams, helping ensure sales…
Added 8 mins ago
Business Banking Relationship Manager
BMO Financial Group
Frankfort, IL
…pipeline of new business and increase BMO’s market share. Applies professional consultative sales and business development practices and techniques for an assigned jurisdiction/portfolio.…
Added 9 mins ago
Supervisory Safety and Occupational Health Specialist
Veterans Affairs, Veterans Health Administration
Hines, IL
Added 9 mins ago
Engineering Manager – xIL Product Management
Caterpillar, Inc.
Mossville, IL
The Engineering Manager – xIL Product Management will lead the strategy, product roadmap, adoption, and execution of Caterpillar’s X-in-the-Loop (xIL) engineering ecosystem within the…
Added 9 mins ago
Telepharmacy Technician - (Onsite - 10680 - Manteno, IL) - FT
CVS Health
Manteno, IL
Serving as a peer mentor for the onboarding, training, and development of new hires in the Telepharmacy Remote Dispensing Pharmacy
Added 9 mins ago
B
Retail Front End Supervisor - Full-Time
Burlington
North Riverside, IL
- $17 to $19 USD / hour
- Full-time
Supervise all store functions and associates while in the role of Manager on Duty
Added 9 mins ago
Sr. Manager, Health Outcomes Accreditation
CVS Health
Remote, United States
…across health plan populations. Responsible for the design, development, implementation, and ongoing evaluation of accreditation strategies, readiness activities, gap assessments,…
Added 9 mins ago
Personnel Security Administrator II
Chenega Corporation
Chantilly, VA
Assist in the development, coordination, and delivery of security education and awareness programs, including initial briefings, annual refresher training, and specialized security…
Added 9 mins ago
Senior Site EHS Manager-EPC Nuclear New Build (SMR)
GE Vernova Hitachi Nuclear Energy Americas LLC
Remote, United States
Senior Site Environment, Health & Safety (EHS) Manager to lead field execution of the EHS program for a first-of-a-kind nuclear new build construction project. This position will serve as…
Added 9 mins ago
Loan Sales Specialist
OneMain Financial
Decatur, IL
…dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists…
Added 9 mins ago
Manager, Store
Ross Stores, Inc.
Joliet, IL
Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
Added 9 mins ago
Business Banking Relationship Manager
BMO Financial Group
Shorewood, IL · Channahon, IL · Minooka, IL · Joliet, IL
…pipeline of new business and increase BMO’s market share. Applies professional consultative sales and business development practices and techniques for an assigned jurisdiction/portfolio.…
Added 9 mins ago
Packaging Engineer Designer
PCI Pharma Services
Rockford, IL
Reporting to Package Design Supervisor, successful Package Designer II would work to support the development and launch of new package designs and existing package enhancements. Utilizing…
Added 10 mins ago
Medical Science Liaison, Nephrology - Florida/Puerto Rico
Otsuka America Pharmaceutical Inc.
Springfield, IL
Position Overview – Medical Science Liaison (Senior Manager)
Added 10 mins ago
Workforce Manager
Maximus
Springfield, IL
? Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Added 10 mins ago
Product Manager - Medicare
Intermountain Health
Springfield, IL
Implements initiatives, which result in positive program outcomes. Leads cross-functional teams to produce deliverables. Interfaces with a project manager, product team, operational leads,…
Added 10 mins ago
M&A Human Capital Manager
Deloitte
Chicago, IL
…within our broader Strategy & Transactions practice. Being a Manager in M&A HC, you will be part of the larger Strategy & Transactions team, focusing on M&A and Human Resources. Our…
Added 10 mins ago
M&A Human Capital Diligence Manager
Deloitte
Chicago, IL
…broader Strategy & Transactions practice. Being a Deloitte Manager in Human Capital Diligence means playing a critical role in helping our clients achieve their Human Resources (HR) M&A…

Closed listing

Maximus

Workforce Manager

Montpelier, VT, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is currently hiring a Workforce Manager to support our Kentucky Health Benefits Exchange Team.

The Workforce Manager in a contact center will lead workforce management operations and ensure efficient, effective service delivery. This role is responsible for forecasting and scheduling staffing resources, monitoring contact center performance in real time, and providing data-driven insights to support operational decision-making.

The successful candidate will have experience in workforce planning, strong analytical skills, and a proven ability to collaborate with cross-functional teams to improve staffing strategies and operational processes.

This job is contingent upon contract award.

Why Maximus?

? Competitive Compensation - Annual bonuses based on performance included!
?️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
? Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
?️ Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
? Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
? Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
? Tuition Reimbursement - Invest in your ongoing education and development.
? Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
? Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
? Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

Generally, oversees aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements.
Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies.
Manage direct reports and the cost-effective operation of all project tasks.
Manage subcontractors that provide services to program.
Manage audits of operations.
Collaborate with other Managers to ensure effective coordination of activities.
Develop and implement operational policies and procedures in collaboration with other key stakeholders.
Establish and maintain effective relationships with clients and other external entities.
Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.
Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance.
Monitor performance against key indicators established internally or by the clients.
Develop solutions to issues or complex problems.
Develop performance goals and objectives for staff, and monitor achievement of those goals.
Perform other duties as may be assigned.

Minimum Requirements

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

3+ years of previous experience supervising/managing staff required.

'- 5+ years of experience in a contact center environment, preferably in a supervisory or managerial role.

Preferred Skills and Qualifications

Bachelor's degree in Business Administration or a related field.
Proven experience in scheduling, forecasting, and real-time monitoring.
Strong ability to manage, mentor, and motivate teams.
Experience with workforce management tools, CRM systems, and other relevant software.

Home Office Requirements

Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).
Connectivity to the internet via either Wi‑Fi or Category 5 or 6 ethernet patch cable to the home router.
Must currently and permanently reside in the Continental US.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$70,000

Maximum Salary

$80,000

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