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EE
Compliance Manager (Hybrid) Baltimore or Bethesda, MD.
ERES1 Enterprise Residential LLC
Baltimore, MD
- $70,000 to $93,754 USD / year
Five to seven (5-7 years’ experience in affordable housing program management with a government housing agency, as Section 8 contract administrator, or with an affordable housing asset or…
Added just now
EE
Property Manager-Harper House, Columbia, MD
ERES1 Enterprise Residential LLC
Columbia, MD
- $61,127 to $76,700 USD / year
Oversee operations, marketing, financial management and maintenance of the assigned property.
Added 1 min ago
Sr Designer, Furniture - Rejuvenation
Williams-Sonoma
Portland, OR
· Career development workshops, learning programs, and speaker series
Added 1 min ago
Inventory Planner - Rejuvenation
Williams-Sonoma
Portland, OR
Career development workshops and learning programs
Added 1 min ago
P
Manager, Market Access
Penumbra
Alameda, CA
- $135,000 to $175,000 USD / year
Support cross-functional teams on development of health economic, value messaging, reimbursement and coverage strategies based on robust understanding of physicians, business/practice…
Added 1 min ago
Data Protection Security Engineer
ConAgra Fds Entrprise Svcs,Inc
Omaha, NE
Reporting to the Manager, Information Security, you will join the Identity Management team and help build and operationalize the enterprise data protection program. You will focus on…
Added 1 min ago
Safety Specialist
ConAgra Fds Packaged Fds LLC
Darien, WI
Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
Added 1 min ago
Solar Section Manager - Project Controls
Burns & McDonnell
Kansas City, MO
+ Support career development and growth of the team, providing training and learning opportunities for Business Line resources.
Added 1 min ago
Solar Section Manager - Project Controls
Burns & McDonnell
Saint Louis, MO
+ Support career development and growth of the team, providing training and learning opportunities for Business Line resources.
Added 2 mins ago
Preschool and School Age Associate Teacher
Catalyst Family Inc.
Tracy, CA
Create and implement developmentally appropriate curriculum supported by learning foundations that are directly connected to their interests and promote positive child development
Added 2 mins ago
Infant Development Specialist
Catalyst Family Inc.
Tracy, CA
An Infant Development Specialist establishes a climate of respect for each infant/toddler's individual personality, physical characteristics, traits, temperament, language, and family…
Added 2 mins ago
School Age Assistant Teacher
Catalyst Family Inc.
Tracy, CA
Support the implementation of developmentally appropriate curriculum supported by learning foundations that are directly connected to their interests and promote positive child development
Added 2 mins ago
School Age Teacher
Catalyst Family Inc.
San Jose, CA
Create and implement developmentally appropriate curriculum supported by learning foundations that are directly connected to their interests and promote positive child development
Added 3 mins ago
Registered Nurse (RN) - Ortho/Trauma/Tele/Med-Surg unit
Advocate North Side Health Network
United States
…their skills in a fast-paced, ever-changing setting. Specific learning opportunities available on 8 Tower include critical thinking, advanced assessment skills, collaboration with an…
Added 3 mins ago
OU
Paraeducator, Special Education and Transitional Kindergarten (0.8 FTE) - Coliseum College Prep Academy (Middle-High, grades 6-12) (2026-27)
Oakland Unified School District
Oakland, CA
- $20.57 to $30.74 USD / hour
…individuals or small groups of students in an assigned educational program; assist children with meeting the goals and objectives of their Individualized Education Plan (IEP); attend to the…
Added 3 mins ago
MW
Northwood Middle School - Math Teacher - 1.0 FTE Continuing
Mead WA
Spokane, WA
- $59,323.5 to $120,245.42 USD / year
Demonstrates effective classroom management procedures that provide for large and small groups, and individuals in an environment conducive to learning.
Added 3 mins ago
Instructional Aide, General Education, PHS/TXW Houston Sharpstown
Responsive Education Solutions
Houston, TX
Assist teachers with monitoring of the learning center and facilitating students’ learning progress.
Added 4 mins ago
Preschool and School Age Associate Teacher
Catalyst Family Inc.
Tracy, CA
Create and implement developmentally appropriate curriculum supported by learning foundations that are directly connected to their interests and promote positive child development
Added 4 mins ago
Infant Development Specialist
Catalyst Family Inc.
Tracy, CA
An Infant Development Specialist establishes a climate of respect for each infant/toddler's individual personality, physical characteristics, traits, temperament, language, and family…
Added 4 mins ago
School Age Assistant Teacher
Catalyst Family Inc.
Tracy, CA
Support the implementation of developmentally appropriate curriculum supported by learning foundations that are directly connected to their interests and promote positive child development
Added 4 mins ago
School Age Teacher
Catalyst Family Inc.
San Jose, CA
Create and implement developmentally appropriate curriculum supported by learning foundations that are directly connected to their interests and promote positive child development
Added 4 mins ago
Leadership Development Program
Chicken Salad Chick
Tuscaloosa, AL
Chicken Salad Chick Tuscaloosa and Northport are seeking qualified candidates to enter their Leadership Development Program. This immersive 18 month program will provide a "high-touch"…
Added 4 mins ago
Leadership Development Program
Chicken Salad Chick
Northport, AL
Chicken Salad Chick Tuscaloosa and Northport are seeking qualified candidates to enter their Leadership Development Program. This immersive 18 month program will provide a "high-touch"…
Added 5 mins ago
Clinical Nurse Manager - Interventional Radiology
BrettonTrova
Manchester, NH
…and diagnostic managers, this leader is responsible for the management of the clinical nursing, interventional radiology and support staff in the Interventional Radiology department. The…
Added 6 mins ago
Staff RN - Hospital Y5
Kaiser Permanente
Downey, CA
Ensures effective development and completion of discharge plan including discharge barriers and patient/family education. Ensures that patient clearly understands discharge instructions. In…

Closed listing

Maximus

Trainer I - Remote

Jefferson City, MO, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Education: Bachelor’s degree
Experience: 3 years of leadership and/or training experience required.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is seeking experienced Trainers to support a variety of contact center environments. Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs. In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.

This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center. This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.

Position is contingent upon contract award

This is a fully remote role.

.Must have the ability to pass a federal background check

Equipment will be provided but must meet the remote position requirement provided below.

Home Office Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Private and secure work area and adequate power source
Must currently and permanently reside in the Continental US

Essential Duties and Responsibilities:

Provide feedback regarding the design, development and distribution of training programs and materials as needed.
Conduct, plan, and coordinate training to a variety of audiences.
Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
Maintain records of training activities, participant progress, and program effectiveness.
Provide production floor support and answer questions.

'- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner. This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations

Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
Facilitate focus groups, administer surveys, collect feedback, and assist in evaluating the effectiveness of all training programs/projects
Maintain records of training activities, participant progress, and program effectiveness. Ensure that all training documentation, records, reports, and data are completed accurately and on time
Complete all continuing education training as soon as assigned, read/comply with all training updates, update training binder to include errata sheet updates, and escalate all system issues immediately as they are identified
Attend all Train the Trainer sessions to ensure that training is delivered according to program standards and guidelines
Activities may include but are not limited to: scheduling and securing training space; classroom step-up; securing training resources; training scheduling; determining resource readiness for course (including materials, training room, technology, and collection and entry of training data); providing production floor support; answering questions; taking consumer calls; conducting peer level observations; conducting training room audits; providing feedback on various topics; supporting new hire CSRs during nesting; administering exams/surveys/certifications; conducting performance management and root-cause/gap analysis; completing and submitting reports accurately/timely; completing all assigned training; studying performance trending; identifying performance gaps; providing training solutions/gap cause to Training Leadership team; and listening to consumer calls to identify trends and coach for improvement.
Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
Monitor learner performance and provide feedback to the Training Supervisor as needed.
Serve as a subject matter expert for assigned customer agencies.

Minimum Requirements

'- High School diploma or equivalent required; Bachelor’s degree preferred.

3 years of leadership and/or training experience required.
May have additional training or education in area of specialization.

'- Bachelor's degree from an accredited college or university, or appropriate combination of education and three (3) to five (5) years of customer service and training experience, required

At least one (1) year of experience with delivery of classroom training within the last five (5) years required
At least one (1) year of customer service experience required
High degree of flexibility and ability to effectively prioritize and complete multiple tasks
Ability to work independently as well as in a team environment
Ability to effectively communicate with multiple levels within the organization by phone, in person, or through written correspondence
Excellent presentation and public speaking skills
PC proficiency especially focused on Outlook and Microsoft Word, Excel, and PowerPoint
Good public speaker and at ease moderating large groups
Skilled in adult learning
Excellent organizational, interpersonal, written, and verbal communication skills
Professional demeanor and attitude
Strong problem-solving skills
Experience in federal agency health or social services highly preferred
Ability to work any hours, any days, any shift, off-shift, flex schedule, double shifts, holidays, nights and weekends as necessary to include overtime, key days, priority days, and mandatory days (plan for schedule flexibility)"
Experience conducting virtual training sessions using Microsoft Teams preferred.
Strong communication and facilitation skills, with the ability to engage remote learners effectively.
Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
Ability to manage multiple training sessions and priorities in a fast-paced environment.
Must have the ability to pass a federal background check.
Must be a U.S. Citizen

This is a fully remote role.

Position is contingent upon contract award

Equipment will be provided but must meet the remote position requirement provided below.

Home Office Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Private and secure work area and adequate power source
Must currently and permanently reside in the Continental US

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$20.44

Maximum Salary

$36.32

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