Jobs in the United States

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Lead Critical Facilities Technician - Data Center
Wesco
Alpharetta, GA
Monitor building systems and report equipment issues, discrepancies, trends, and abnormal conditions to facility management and operations teams.
Added 1 min ago
Senior Project Engineer
TransDigm Group Inc.
Vergennes, VT
Simmonds Precision is seeking a highly organized, strategic, experienced, and results-oriented Senior Project Engineer to lead multidisciplinary engineering projects from inception to…
Added 2 mins ago
Senior USAF Technical Writer
CACI
San Antonio, TX · San Antonio
Job Category: Engineering and Technical Support
Added 2 mins ago
Risk Reduction Coordinator
Goldbelt, Inc.
Jefferson City, MO
…support customers across scientific, clinical, technological, and program management…
Added 3 mins ago
A
Show and Event Coordinator
Apple
Cupertino, CA
- $149,700 to $225,600 USD / year
…aesthetics, spatial design, and user flow across venues. Conduct project planning and complete event strategies that build upon Apple's values and strengthen its culture. Drive entire…
Added 4 mins ago
Senior Program Manager
Chickasaw Service Solutions, LLC
Fort Belvoir, VA
Serves as a focal point and provides program management guidance and expert support for the contract. Responsible for overall assignment of work, management of personnel, financial budgets,…
Added 4 mins ago
Electronics Technician Supervisor
Chickasaw Alliance Group, LLC
Charleston, SC
Works closely with the government project manager and supports the needs of the program at the sponsor level or with program stakeholders.
Added 4 mins ago
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Consulting - Tech Cons - SAP - SCM - OTC - Engr and Sys Int - Manager - Multiple Positions - 1758174
EY
Cincinnati, OH
- $141,918 USD / year
…operations. Focus on providing one stop solutions for end-to-end project implementation enabled by SAP products. Advise on the strategy, design, configuration, and implementation of SAP…
Added 4 mins ago
Transition Consultant I
Gilbane Building Company
Sacramento, CA
…responsible for the planning and tactical execution of a short-term project scope of work or a specific task on a larger project, either individually or through supervision of less senior…
Added 4 mins ago
MB
Engineering Co-Op
MonoSol Brand
LaPorte, IN
- $22 USD / hour
This 12–15-month co-op program is designed to provide meaningful exposure to the lifecycle of reliability improvement initiatives, including project planning, condition monitoring, data…
Added 5 mins ago
Regional Director, Sales
United States - VWR International LLC
Remote, United States
Project & Time Management – Ability to prioritize multiple projects, manage deadlines, and drive results.
Added 5 mins ago
Program Manager
Husqvarna Professional Products, Inc.
Charlotte, NC
…related field and a minimum of ten (7+) years of professional project or program management experience in supply chain, logistics, distribution or…
Added 5 mins ago
Spacecraft/Payload Structural Analysis Engineer
Space Dynamics Laboratory
North Logan, UT
Works with laboratory, fabrication, procurement, program management, systems, optical, and thermal teams to support hardware build, integration, and delivery
Added 5 mins ago
Engineer VI
General Atomics
Kaysville, UT
They may function in an advisory or project leadership role providing direction to experienced professional staff. This position offers the opportunity to influence technical solutions from…
Added 5 mins ago
Director of Programs 2
Northrop Grumman
Magna, UT
Bachelor’s degree and 15+ years of program or project management experience in the defense or aerospace segment, with responsibility for both execution and growth of a diverse program or…
Added 5 mins ago
2027 Associate Hazards Analyst Engineer/ Hazard Analyst Engineer - Utah
Northrop Grumman
Magna, UT · Corinne, UT
…verbal). You must be able to prepare and deliver briefings of technical information, with clarity, to all levels of management and customer…
Added 6 mins ago
Sentinel Cyber Software Engineer Lead
Northrop Grumman
Roy, UT
Accountable to stakeholders and program managers for project status reviews, impediments / roadblock resolution, and the overall engineering / product quality execution.
Added 6 mins ago
Test Engineering Manager 3
Northrop Grumman
Roy, UT
Coordinate and communicate technical execution, risks, and mitigation plans to cross-discipline teams, government customers, and program leadership.
Added 6 mins ago
Industrial / Principal Industrial Engineer- Affordability Engineer
Northrop Grumman
Roy, UT
Project Management certification (e.g., PMP) or demonstrable project management experience.
Added 6 mins ago
Staff Test Engineer
Northrop Grumman
Roy, UT
…be located in Roy, UT and will support the Sentinel (GBSD) program. This position will be part of our Aerospace Vehicle Equipment (AVE) On Board Test Equipment (OBTE) team to plan and…
Added 6 mins ago
Senior Principal Systems Test Engineer
Northrop Grumman
Roy, UT
…be located in Roy, UT and will support the Sentinel (GBSD) program. This position will be part of our Aerospace Vehicle Equipment (AVE) On Board Test Equipment (OBTE) team to plan and…
Added 6 mins ago
Environmental Specialist III, IV, V - Power (Air Compliance)
Williams Companies
Salt Lake City, UT
…include developing permitting strategies, coordinating across technical, legal, and regulatory teams, managing stakeholder engagement, and tracking obligations through development and…
Added 6 mins ago
Specialist, Project Lead/Engineer - CCA/PCB Design
L3Harris
Salt Lake City, UT
L3Harris is currently seeking a Specialist, Project Lead for the circuit card assembly (CCA) and printed circuit board (PCB) design teams. The individual will join the design team and…
Added 6 mins ago
CO
Library Reference Clerk
City of Coeur d'Alene
Coeur d'Alene, ID
- $18.96 to $19.91 USD / hour
Performs time management and scheduling functions, meets deadlines, and sets project priorities;
Added 6 mins ago
Engineer I
SPECTRAFORCE TECHNOLOGIES INC
SALT LAKE CITY, UT

Maximus

Trainer I - Remote

Salt Lake City, UT, United States

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Job details

Education: Bachelor’s degree
Experience: 3 years of leadership and/or training experience required.
Posting language: English
Posted: Nov 5, 2026

Original job description

Maximus is seeking experienced Trainers to support a variety of contact center environments. Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs. In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.

This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center. This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.

Position is contingent upon contract award

This is a fully remote role.

.Must have the ability to pass a federal background check

Equipment will be provided but must meet the remote position requirement provided below.

Home Office Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Private and secure work area and adequate power source
Must currently and permanently reside in the Continental US

Essential Duties and Responsibilities:

Provide feedback regarding the design, development and distribution of training programs and materials as needed.
Conduct, plan, and coordinate training to a variety of audiences.
Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
Maintain records of training activities, participant progress, and program effectiveness.
Provide production floor support and answer questions.

'- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner. This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations

Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
Facilitate focus groups, administer surveys, collect feedback, and assist in evaluating the effectiveness of all training programs/projects
Maintain records of training activities, participant progress, and program effectiveness. Ensure that all training documentation, records, reports, and data are completed accurately and on time
Complete all continuing education training as soon as assigned, read/comply with all training updates, update training binder to include errata sheet updates, and escalate all system issues immediately as they are identified
Attend all Train the Trainer sessions to ensure that training is delivered according to program standards and guidelines
Activities may include but are not limited to: scheduling and securing training space; classroom step-up; securing training resources; training scheduling; determining resource readiness for course (including materials, training room, technology, and collection and entry of training data); providing production floor support; answering questions; taking consumer calls; conducting peer level observations; conducting training room audits; providing feedback on various topics; supporting new hire CSRs during nesting; administering exams/surveys/certifications; conducting performance management and root-cause/gap analysis; completing and submitting reports accurately/timely; completing all assigned training; studying performance trending; identifying performance gaps; providing training solutions/gap cause to Training Leadership team; and listening to consumer calls to identify trends and coach for improvement.
Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
Monitor learner performance and provide feedback to the Training Supervisor as needed.
Serve as a subject matter expert for assigned customer agencies.

Minimum Requirements

'- High School diploma or equivalent required; Bachelor’s degree preferred.

3 years of leadership and/or training experience required.
May have additional training or education in area of specialization.

'- Bachelor's degree from an accredited college or university, or appropriate combination of education and three (3) to five (5) years of customer service and training experience, required

At least one (1) year of experience with delivery of classroom training within the last five (5) years required
At least one (1) year of customer service experience required
High degree of flexibility and ability to effectively prioritize and complete multiple tasks
Ability to work independently as well as in a team environment
Ability to effectively communicate with multiple levels within the organization by phone, in person, or through written correspondence
Excellent presentation and public speaking skills
PC proficiency especially focused on Outlook and Microsoft Word, Excel, and PowerPoint
Good public speaker and at ease moderating large groups
Skilled in adult learning
Excellent organizational, interpersonal, written, and verbal communication skills
Professional demeanor and attitude
Strong problem-solving skills
Experience in federal agency health or social services highly preferred
Ability to work any hours, any days, any shift, off-shift, flex schedule, double shifts, holidays, nights and weekends as necessary to include overtime, key days, priority days, and mandatory days (plan for schedule flexibility)"
Experience conducting virtual training sessions using Microsoft Teams preferred.
Strong communication and facilitation skills, with the ability to engage remote learners effectively.
Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
Ability to manage multiple training sessions and priorities in a fast-paced environment.
Must have the ability to pass a federal background check.
Must be a U.S. Citizen

This is a fully remote role.

Position is contingent upon contract award

Equipment will be provided but must meet the remote position requirement provided below.

Home Office Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Private and secure work area and adequate power source
Must currently and permanently reside in the Continental US

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$20.44

Maximum Salary

$36.32

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