Jobs in the United States

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Retail Sales Associate – Part Time
AutoZone
Orlando, FL
- Part-time
AutoZoners Living Well Program for free mental health support
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Part Sales Manager – Full Time
AutoZone
Tulsa, OK
- Full-time
AutoZoners Living Well Program for free mental health support
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Store Sales Associate
The Pittsburgh Paints Company
Fort Worth, TX
- $16 USD / hour
…by providing product recommendations, color matching, order support, and outstanding…
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Administrator
HMG Healthcare LLC
Houston, TX
We are proud to support our team with competitive pay and a comprehensive benefits package, including
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Assistant Superintendent
Quail West Foundation Inc
Naples, FL
…you'll have the opportunity to grow as a leader, put your turf management expertise to work, and take pride in maintaining two championship golf…
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Human Resources Assistant
Grand Beach Suites Hotel
Surfside, FL
The Human Resources Assistant provides administrative and operational support to the Human Resources Department. This role is responsible for assisting with recruitment, onboarding,…
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Category Manager, Technology Sourcing
Okta
Bellevue, WA · San Francisco, CA
You will be expected to build relationships with internal business partners working with cross-functional groups to support negotiations, risk mitigation and supplier management.
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Category Manager, Technology Sourcing
Okta
San Francisco, CA
You will be expected to build relationships with internal business partners working with cross-functional groups to support negotiations, risk mitigation and supplier management.
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Procore Consultant
Avicado Construction Technology Services, LLC
Remote, United States
Responsible for the upkeep, configuration, and reliable operation of the client’s Procore project management database
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Lead Medical Director, Utilization Management
Clover Health
Remote, United States
The Utilization Management team supports access to appropriate care through timely, evidence-based medical necessity decisions and clear clinical policies. The Lead Medical Director,…
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Head of Retail and Wealth Risk Technology, MD (C16)
Citibank, N.A.
United States
…organization, responsible for the development, implementation, and support of enterprise applications and platforms that align with Citi's overarching strategic…
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HW Plant Manager
Gal Manufacturing, a Vantage Elevation Company
Quincy, IL
Manage labor efficiency, overtime, productivity, manufacturing costs, departmental budgets, and improvement opportunities that support profitability
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RCM Contract Support Specialist - Bilingual Spanish
Integrated Home Brand
Miramar, FL
Minimum 2–3 years of healthcare revenue cycle, payor contract management, billing, or reimbursement experience.
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Chief Development Officer
Monterey Bay Aquarium
Monterey, CA
…while also ensuring the continued strength of annual operating support. The CDO will devise and execute strategies to expand and deepen the Aquarium’s community of individual, foundation,…
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Shift Lead
Walgreens
MOUNT HOREB, WI
- $17.5 to $22.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
Added just now
Titles and Accounts Reconciliation Analyst
Daimler Truck Financial Services USA LLC
Charlotte, NC
Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks…
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HR Manager
Manchester
Manchester, MO
- $99,082 to $138,715 USD / year
…administration, benefits, employee and labor relations, performance management, training and development, employee records, investigations and disciplinary matters, engagement and wellness…
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Shift Lead
Walgreens
OAK CREEK, WI
- $17.5 to $22.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
GRAFTON, WI
- $17 to $23.25 USD / hour
…business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their…
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Pharmacist
Walgreens
CHARLES TOWN, WV
- $60.9 to $82.3 USD / hour
365 Get Healthy Here & Life365 Employee Assistance Program (EAP) - Mental health support and wellness programs
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Field Sales/Service Representative
R.S. Hughes
Pellham, AL
- $26 to $29 USD / hour
Provides exceptional customer service by directly delivering SupplySight program support at the customer’s facility.
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Shift Lead
Walgreens
PETERSBURG, VA
- $17.5 to $22.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
Added just now
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Shift Lead
Walgreens
CHRISTIANSBURG, VA
- $17.5 to $22.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
Added just now
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Shift Lead
Walgreens
NORFOLK, VA
- $17.5 to $22.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
Added just now
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Finishing Production Operator, 10pm - 6am
Avery Dennison
Oak Harbor, OH
- $20 USD / hour
Employee Assistance Program eligibility / Health Advocate

Maximus

Trainer I - Remote

Atlanta, GA, United States

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Job details

Education: Bachelor’s degree
Experience: 3 years of leadership and/or training experience required.
Posting language: English
Posted: Nov 5, 2026

Original job description

Maximus is seeking experienced Trainers to support a variety of contact center environments. Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs. In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.

This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center. This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.

Position is contingent upon contract award

This is a fully remote role.

.Must have the ability to pass a federal background check

Equipment will be provided but must meet the remote position requirement provided below.

Home Office Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Private and secure work area and adequate power source
Must currently and permanently reside in the Continental US

Essential Duties and Responsibilities:

Provide feedback regarding the design, development and distribution of training programs and materials as needed.
Conduct, plan, and coordinate training to a variety of audiences.
Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
Maintain records of training activities, participant progress, and program effectiveness.
Provide production floor support and answer questions.

'- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner. This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations

Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
Facilitate focus groups, administer surveys, collect feedback, and assist in evaluating the effectiveness of all training programs/projects
Maintain records of training activities, participant progress, and program effectiveness. Ensure that all training documentation, records, reports, and data are completed accurately and on time
Complete all continuing education training as soon as assigned, read/comply with all training updates, update training binder to include errata sheet updates, and escalate all system issues immediately as they are identified
Attend all Train the Trainer sessions to ensure that training is delivered according to program standards and guidelines
Activities may include but are not limited to: scheduling and securing training space; classroom step-up; securing training resources; training scheduling; determining resource readiness for course (including materials, training room, technology, and collection and entry of training data); providing production floor support; answering questions; taking consumer calls; conducting peer level observations; conducting training room audits; providing feedback on various topics; supporting new hire CSRs during nesting; administering exams/surveys/certifications; conducting performance management and root-cause/gap analysis; completing and submitting reports accurately/timely; completing all assigned training; studying performance trending; identifying performance gaps; providing training solutions/gap cause to Training Leadership team; and listening to consumer calls to identify trends and coach for improvement.
Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
Monitor learner performance and provide feedback to the Training Supervisor as needed.
Serve as a subject matter expert for assigned customer agencies.

Minimum Requirements

'- High School diploma or equivalent required; Bachelor’s degree preferred.

3 years of leadership and/or training experience required.
May have additional training or education in area of specialization.

'- Bachelor's degree from an accredited college or university, or appropriate combination of education and three (3) to five (5) years of customer service and training experience, required

At least one (1) year of experience with delivery of classroom training within the last five (5) years required
At least one (1) year of customer service experience required
High degree of flexibility and ability to effectively prioritize and complete multiple tasks
Ability to work independently as well as in a team environment
Ability to effectively communicate with multiple levels within the organization by phone, in person, or through written correspondence
Excellent presentation and public speaking skills
PC proficiency especially focused on Outlook and Microsoft Word, Excel, and PowerPoint
Good public speaker and at ease moderating large groups
Skilled in adult learning
Excellent organizational, interpersonal, written, and verbal communication skills
Professional demeanor and attitude
Strong problem-solving skills
Experience in federal agency health or social services highly preferred
Ability to work any hours, any days, any shift, off-shift, flex schedule, double shifts, holidays, nights and weekends as necessary to include overtime, key days, priority days, and mandatory days (plan for schedule flexibility)"
Experience conducting virtual training sessions using Microsoft Teams preferred.
Strong communication and facilitation skills, with the ability to engage remote learners effectively.
Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
Ability to manage multiple training sessions and priorities in a fast-paced environment.
Must have the ability to pass a federal background check.
Must be a U.S. Citizen

This is a fully remote role.

Position is contingent upon contract award

Equipment will be provided but must meet the remote position requirement provided below.

Home Office Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Private and secure work area and adequate power source
Must currently and permanently reside in the Continental US

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$20.44

Maximum Salary

$36.32

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